This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Provide break/fix support for printers, MFPs, laptops, desktops, and associated hardware
Diagnose and repair devices to board level with accuracy and efficiency
Deliver Level 1 deskside support for Windows-based systems
Perform hands-and-feet network support, including troubleshooting connectivity issues, replacing equipment, and assisting remote teams with escalations
Maintain accurate records of work completed, parts used, and updates within service management systems
Ensure excellent customer service and communication at all times
Travel to various customer locations across the UK as required
Requirements:
Full UK driving licence (maximum 6 penalty points)
Legal right to work in the UK
No restrictions preventing the attainment of SC Security Clearance
Flexibility to work variable start/finish times as required by the business
Proven experience as a printer and MFP engineer, including repair to board level
Demonstrated ability to repair laptops and desktops to board level
Hands-on experience providing L1 deskside support in Windows environments
Experience with hands-and-feet network support, including switch replacements, patching, and hardware swaps
Strong problem-solving ability and confidence working independently
Excellent communication and customer-facing skills