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The Sales Manager (SM) is responsible for driving growth, strategy and partnerships with new and existing managed accounts. The SM creates demand, identifies new opportunities within their portfolio, and sells creative solutions aligned to customer needs. The SM is responsible for representing the voice of the customer internally, with the goal of driving continuous improvement and collaborating to deliver on customer commitments across multiple teams and geographies. SM utilize their understanding of Bison’s modes/services/products, technology, and business process to add, retain and grow customers through the sale of diverse products and services.
Job Responsibility:
Driving growth, strategy and partnerships with new and existing managed accounts
Creating demand, identifying new opportunities within their portfolio, and selling creative solutions aligned to customer needs
Representing the voice of the customer internally
Generating new revenue through the development of new and existing customer accounts
Building strong relationships with customers and mining those relationships to identify opportunities
Understanding customer’s potential total logistics spend
Working in conjunction with various lines of service to qualify opportunities, design specific customer solutions and coordinate the appropriate internal resources to close business
Delivering quarterly and annual reviews with their customers
Building a strategic growth plan for each customer
Ensuring that all service lines are operated profitably within their account base
Ensuring that pricing for their accounts is aligned with market and aligned with profitable outcomes
Monitoring service levels
Coordinating internal resources to ensure the delivery of quality service(s) to their customer base
Serving as an internal point of escalation for Account Management and Operations teams to resolve issues with their customers
Looking for ways to continuously improve business processes in their account base to optimize productivity
Coordinating/managing internal resources in the onboarding of opportunities to ensure success
Owning the successful onboard of new business
Ensuring they, and the teams that manage and operate business on their behalf, are leveraging technology and process in such a manner as to align with organizational goals surrounding data quality
Documenting all interactions in CRM
Prospecting new accounts or re-engaging dormant accounts
Assisting AM teams in the closing of opportunities mined from accounts in their portfolio
Keeping current on Transportation market trends and topics
Representing Bison at industry events and conferences
Requirements:
Minimum of 1 year experience selling Logistics and Transportation Services
Post Secondary Education (Business, Commerce, Marketing, Supply Chain or related discipline)
Transportation and Logistics industry knowledge and a solid understanding of how goods are transported in North America
Strong negotiating skills
Strong communication skills
written and verbal, and in-person presentation
North American transportation market experience
What we offer:
Monthly food vouchers
Savings fund
Christmas Bonus
Vacation day and bonus
Private Health Insurance
Life Insurance
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams