Mexico IT Support Job at Bison Transport (Santiago de Querétaro)

Mexico IT Support Specialist

The Mexico IT Support Specialist will be responsible for ensuring that all clien...

Location

Mexico , Santiago de Querétaro

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

A foundational Information Technology (IT) skillset with hands-on experience (e.g., internship, co-op, or up to 1 year in a similar role)
Advanced command of the English language, both written and verbal
Information Technology certificate or degree is considered an asset
An enthusiasm for customer service and supporting end-users
Time management and prioritization skills
Comfort working independently when needed, while still being a collaborative team player
A positive attitude and friendly, team-oriented approach

Job Responsibility

Installing and setting up new hardware for end users (operating systems, networking, telephone, printers, software applications, user security, email, etc.)
Supporting and maintaining existing computer and telephone hardware, including repairs, replacements, and troubleshooting
Logging and updating hardware information in the internal database
Providing support for software applications, including all in-house tools and Microsoft operations systems (Windows 10/11) and Microsoft Office
Tracking and recording software licensing
Troubleshooting and documenting software issues and errors
Assisting with help desk inquiries and provide timely, customer-focused support
Performing other duties as assigned

What we offer

Monthly food vouchers
Savings fund
Christmas Bonus
Vacation day and bonus
Private Health Insurance
Life Insurance
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Fulltime

IT Administrator - Mexico & South Africa Remote

We are seeking a skilled IT Systems and Atlassian Administrator to manage and su...

Location

Salary:

Not provided

Wilson HR

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office software
Ability to work independently and manage multiple task assignments
Articulate writing skills suitable for a business environment
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Self-motivated and able to work in a fluid, fast-paced environment
Service desk administration (Jira or equivalent)
Customer service oriented

Job Responsibility

Configure and support laptops and other computer equipment
Troubleshoot and resolve issues while providing concise and useful updates
Respond to all calls/tickets within agreed SLAs, prioritizing work where necessary
Install and configure applications
Maintain and troubleshoot LAN / Wi-Fi network
Administration of user accounts for various systems
Provide remote connectivity support
Documentation creation and maintenance
Train employees on internal systems and computer
Design, develop, and administer Atlassian products (Software, Service Desk, Confluence)

What we offer

Unlimited paid time off (known as MyTime), regional holidays, and the opportunity to work from home
A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings

Fulltime

IT Administrator - Mexico & South Africa Remote

We are seeking a skilled IT Systems and Atlassian Administrator to manage and su...

Location

Mexico; South Africa

Salary:

Not provided

Wilson HR

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office software
Ability to work independently and manage multiple task assignments
Articulate writing skills suitable for a business environment
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Self-motivated and able to work in a fluid, fast-paced environment
Service desk administration (Jira or equivalent)
Customer service oriented

Job Responsibility

Configure and support laptops and other computer equipment
Troubleshoot and resolve issues while providing concise and useful updates
Respond to all calls/tickets within agreed SLAs, prioritizing work where necessary
Install and configure applications
Maintain and troubleshoot LAN / Wi-Fi network
Administration of user accounts for various systems
Provide remote connectivity support
Documentation creation and maintenance
Train employees on internal systems and computer
Design, develop, and administer Atlassian products (Software, Service Desk, Confluence)

What we offer

Unlimited paid time off (known as MyTime), regional holidays, and the opportunity to work from home
A comprehensive benefits package based on region that includes medical, dental, vision, disability and life insurance, and retirement savings

Fulltime

Mexico Help Desk Support

The Mexico Help Desk Support will be responsible for ensuring that all client co...

Location

Mexico , Santiago de Querétaro

Salary:

Not provided

Bison Transport

Expiration Date

Until further notice

Requirements

A foundational Information Technology (IT) skillset with hands-on experience (e.g., internship, co-op, or up to 1 year in a similar role)
Advanced command of the English language, both written and verbal
Information Technology certificate or degree is considered an asset
An enthusiasm for customer service and supporting end-users
Time management and prioritization skills
Comfort working independently when needed, while still being a collaborative team player
A positive attitude and friendly, team-oriented approach

Job Responsibility

Installing and setting up new hardware for end users (operating systems, networking, telephone, printers, software applications, user security, email, etc.)
Supporting and maintaining existing computer and telephone hardware, including repairs, replacements, and troubleshooting
Logging and updating hardware information in the internal database
Providing support for software applications, including all in-house tools and Microsoft operations systems (Windows 10/11) and Microsoft Office
Tracking and recording software licensing
Troubleshooting and documenting software issues and errors
Assisting with help desk inquiries and provide timely, customer-focused support
Performing other duties as assigned

What we offer

Monthly food vouchers
Savings fund
Christmas Bonus
Vacation day and bonus
Private Health Insurance
Life Insurance
Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
Dispersed work environments that promote a healthy work-life balance
Meaningful and impactful work and projects with an essential service provider
Join our engaging Wellness Program & extracurricular sports teams

Fulltime

New

Field Service Technician

We are recruiting a high-level Field Service Technician in the San Francisco Bay...

Location

United States , San Francisco

Salary:

48.00 - 65.00 USD / Hour

Bemana

Expiration Date

Until further notice

Requirements

Generator technician or Industrial HVAC mechanic (UPS experience not required)
High-level Field Service Technician in the San Francisco Bay Area

Job Responsibility

Perform scheduled preventive maintenance (quarterly, semi-annual, annual) on UPS systems
inspect control panels and replace/align major components (generators, couplings, clutches)
Diagnose issues with Helpdesk support and log data via laptop
Complete checklists and Field Service Reports
Supervise outside contractors and diesel technicians during annual maintenance
Deliver first-class customer service on-site
Maintain professional rapport and clearly communicate arrival times and equipment status updates
Maintain 24/7 short-notice availability for critical equipment
Travel extensively (~70%) within an assigned US region, with occasional international travel (Mexico, Canada, South America)

What we offer

401k + match
100% paid employee health insurance
Plenty of overtime opportunities
Overtime paid after 8 hours and double-time paid after 12 hours
Generous paid time off plan + 10 paid holidays
Quarterly bonuses
Per Diem
Company credit card provided
Work truck provided

Fulltime

New

Senior Corporate Affairs Manager — Mexico & Latin America

The LATAM (Latin America) Corporate Affairs Lead is responsible for Corporate Af...

Location

Mexico , Mexico City

Salary:

Not provided

Amgen

Expiration Date

Until further notice

Requirements

Doctorate degree and 2 years of communications, public relations, public policy, political science, journalism, business, or related field experience
Master's degree and 6 years of communications, public relations, public policy, political science, journalism, business, or related field experience
Bachelor's degree and 8 years of communications, public relations, public policy, political science, journalism, business, or related field experience
Associate's degree and 10 years of communications, public relations, public policy, political science, journalism, business, or related field experience
High school diploma / GED and 12 years of communications, public relations, public policy, political science, journalism, business, or related field experience
2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

Job Responsibility

Partner with regional and Mexico leadership teams to translate leadership priorities into Corporate Affairs plans with measurable impact
Provide proactive strategic counsel to the VP / Region General Manager, anticipating business needs and helping to guide the direction of the Commercial organization within LATAM
Strengthen Mexico's Corporate Affairs capability as a growth market by advancing an integrated communications and patient advocacy approach aligned to emerging opportunities in advocacy
Lead the Corporate Affairs strategy for Mexico, aligned to the country's prioritized agenda and develop measurable communications programs to support business objectives
Working in close partnership with Government Affairs, Value & Access, Medical Affairs, Commercial and other key cross-functional partners, identify regional risks, opportunities, and policy developments, providing proactive communication and stakeholder engagement recommendations
Serve as company spokesperson on Mexico-specific issues
manage messaging, media relations, and narrative positioning
Represent Amgen in leading relationships locally with news media, patient advocacy groups and patients when appropriate
Strengthen engagement with patient advocacy organizations in Mexico and across priority markets by setting the overall approach and enabling country-specific plans
Support crisis and issues management for Mexico, in partnership with global and regional colleagues when needed

Fulltime

New

Full Stack Engineer

Arketa is building the operating system for modern fitness and wellness. Our mis...

Location

Mexico , Mexico City

Salary:

45000.00 - 50000.00 USD / Year

Helpcare AI

Expiration Date

Until further notice

Requirements

2+ years experience as a software engineer
Strong written and spoken English fluency
Production experience in node.js and react/typescript
Experience in fast moving environment, such as small companies or a start-up
AI-tooling proficiency: AI as a force multiplier
Eligibility to work out of our Mexico City office

Job Responsibility

Triage, investigate, and resolve bugs reported by customers and the support team
Own issues end to end: reproduce, diagnose, fix, validate, and communicate
Collaborate closely with Support to provide timely updates and clarity on issues
Improve system reliability by identifying root causes, not just patching symptoms
Maintain high quality standards across testing, edge cases, and regressions

What we offer

Competitive Salary
Unlimited PTO
Ownership and Opportunity for Advancement

Fulltime

New

Country Manager

The central goal of this role is to continue - and accelerate - our growth, whil...

Location

Mexico , Mexico City

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

A seasoned senior leader comfortable scaling the organization at speed in the coming years
Experience with managing managers is a requirement
Empathetic leader who is experienced at effectively driving and influencing change across an organization
Comfortable being hands on in our largest, most important deals, experience maintaining the most senior executive relationships
Relevant industry network
Knowledge in Payment and / or Financial Services and /or Tech
Strong communicator and excellent people skills
Business proficiency in Spanish and English (Portuguese is a plus)
At least 15+ years work experience in an entrepreneurial, technology focused work environment
Ability to work independently while maintaining strong relations with other offices

Job Responsibility

Inspirational leadership - Lead, empower, grow and support our local sales, account management, marketing and operations organization in Mexico, managing a team of managers and their teams focused on growing Adyen’s business with Mexico-based companies and collaborating with global merchants
Local spokesperson - Position Adyen as a thought leader in the local market, through implementing our marketing & communication strategy in cooperation with Adyen's marketing and communications team. Adapt Adyen’s global strategy to the local market and align local teams for speedy execution
Scale the organization - Scale to meet our growth targets and to capture the demand of Adyen’s platform across segments, verticals, and offerings
Upskill & develop - Grow and develop your leadership team to capture the opportunity at hand and, in turn, develop their own teams
Global collaboration - Stay in close cooperation with our Regional HQ in São Paulo (BR) and global HQ in Amsterdam to ensure alignment on product demand and to embed your team in Adyen’s regional and global ways of working
Working hands-on - Get hands on involved in the largest, most strategic deals, managing executive relationships and helping the team get the deal over the finish line
LATAM regional leadership - become a critical member of the LATAM regional leadership team, working hand-in-hand with counterparts based on Brazil
Change management - be a purposeful and empathetic change agent, embracing the ways of working within Adyen while bringing a fresh perspective on how we can operate at scale

Fulltime

Select Country

Mexico IT Support

Job Description

Job Responsibility

Requirements

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