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NTT DATA Logo NTT DATA · IT - Administration

Metrics & Reporting Analyst

India, Noida · Job Posted January 26, 2026
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Job Description

The Metrics & Reporting Analyst at NTT DATA will focus on analyzing healthcare payer data and developing reporting strategies. Candidates should have at least 2 years of experience in SQL and data analysis, with a preference for those familiar with Tableau and predictive modeling. Strong problem-solving and communication skills are essential for this role.

Job Responsibility

  • Maintaining, analyzing, and interpreting and reporting Healthcare Payer data
  • Continuously monitoring, identifying, and implementing the best practices, new tools, and methods in the field of metrics and reporting
  • Creating and implementing executive level reporting strategies
  • Aligning multiple organizations around difficult or complex solutions and issues in the field of metrics and reporting
  • Applying a broad knowledge of application programming processes and procedures to the completion of complex assignments
  • Focusing on systems architecture for global development
  • Providing advanced research, analytical, problem-solving, and process improvement skills
  • Pulling data to develop recurring or one-time reports
  • Maintaining databases, spreadsheets and other tools used in data analysis
  • Locating and fixing errors in reports
  • Creating and delivering management dashboards and canned reports to support routine management oversight of business processes to ensure critical insight into exceptions and deliverables
  • Ensuring the highest level of support and communication is provided in an efficient and courteous manner to client, including active involvement in deliverable outputs (when necessary)
  • Maintaining professional and trusting client relationships
  • Effectively addressing critical client issues and escalations
  • Effectively collaborating with BPO Operations Leaders, NTT Leaders to meet/exceed deliverables
  • Identifying, recommending, and implementing process improvements to increase efficiency, client service levels and financial results

Requirements

  • 2+ years of experience writing complex SQL queries
  • 2+ years of experience with data analysis and analytics
  • 2+ years of experience with Tableau
  • 3+ years of experience in SQL with Data extraction
  • Required schedule availability for this position is Monday-Friday (12:00pm to 10:00pm IST)

Nice to have

  • Experience with predictive modeling
  • Hands on experience with python/R coding for data analytics
  • Experience with US Healthcare payor datasets
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