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The Metrics Senior Analyst is accountable for the execution of complex and critical metrics and analytics that underpin reporting to executive and board-level oversight teams. The role requires a comprehensive understanding of the QA function, phased planning, and goals, and how progress is to be/can be measured. Strong attention to detail, data quality, and time management are a necessity. Excellent communication skills are required to collaborate and problem-solve internally, often at a senior level. In Citi we believe the future is here. Right here with us. Home to where we define, ideate, develop, and distribute analytical dashboard solutions of far-reaching impact for our EDO. And right now, the door is open to direct the future of our truly global organization. This means collaborating with the keenest minds in our Citi’s business and functions and more. If you have this kind of vision, capable of seeing ahead, of developing a clear path forward in a quest to try the yet untried, here is the opportunity. In a supported, resource-rich, vibrant environment, part of an ecosystem of globally interconnected teams, realizing a broader mission of enabling growth and transformation through data on a scale you will not find anywhere else.
Job Responsibility
Ensure adherence with established policies and timelines for data gathering, data quality (DQ) checks, metrics development, assembly of reporting dashboards, and QA to produce EDO reporting deliverables within responsibility on time
Assist team management in establishing tangible KPI’s, reporting metrics and measurements
Prepare clear, concise and accurate documentation/analysis of the reported metrics as well as facilitate ad hoc, special requests, etc.
Attention to detail while making judgments and recommendations based on the analysis of factual information
Ensure design of reporting and analytical capabilities adhere to Citi Risk and Control requirements
Co-ordinate data availability from applicable suppliers in various areas of the organization
escalating where needed
Perform metrics calculation through defined procedures specifying appropriate data sources and data fields
Review/analyze deliverables for accuracy, completeness, and positioning of important information
Support appropriate change control measures in accordance with governance by raising approval needs, monitoring status, and ensuring completion of all documentation within the system of record
Assess reporting tool performance and look for process efficiencies to be derived from the deployment of these solutions
Exercise independence of judgement and autonomy
and act as SME to stakeholders and /or other team members
Adhere to defined process to drive continuous improvement to processes and functionality
Support management in assessing and enhancing operational controls
and ensure departmental processes and procedures are kept current and up-to date
Requirements
Overall, 7-10 years of experience, Banking or Finance industry preferred
Prior experience in defining KPIs and associate measurements in a large financial institution
Must have a broad understanding of the business technology landscape and strong analytical skills
Advanced experience using MS Excel and its data integration tools
Experience using various Business Intelligence tools (Power BI, Tableau, and MicroStrategy)
Ability to work across all levels of management independently and effectively, and across functions to accomplish goals
Proficient in key reporting and analytics capabilities and tools like Tableau, Power BI, etc. as well as knowledge of DBMS concepts, SQL would be beneficial
Expertise in data query, data analytics, and data visualization
Relevant experience in defining progress/performance KPIs and associate measurements with targets/timelines in a large financial institution
Very good communication skills (written, verbal and interpersonal) and ability to articulate in a clear and concise manner
Integrity, maturity, dependability and a positive professional attitude
Demonstrated ability to think strategically, analytically, and creatively problem solve as well as multi-task effectively and efficiently