Messaging Services Specialist Job at NTT DATA (Bangalore)

Customer Care Specialist

Join Our Team as a Customer Care Specialist! Are you ready to embark on an excit...

Location

United Kingdom , Farnborough

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Computer Literate: Proficiency in Microsoft Excel is a plus!
Confident & organised: You can manage your time and tasks effectively.
Enthusiastic & Willing to Learn: You have a passion for developing your skills.
Flexible & Adaptable: You thrive in a dynamic team environment.
Educated: Minimum GCSE or equivalent, including Math and English.
authorised to Work in the UK: You have the eligibility to live and work in the UK.
Detail-Oriented: You pay attention to the little things that make a big difference!

Job Responsibility

Answering phone calls, taking messages, and forwarding essential information.
Issuing accurate quotations using the correct part numbers and pricing systems.
Inputting and placing customer orders with precision.
Keeping up-to-date records of customer orders and quotations.
utilising Microsoft Excel, Word, and SAP to manage data effectively.
Processing customer invoices and handling filing, scanning, and e-invoicing tasks.
Liaising with our colleagues in Germany to prioritise urgent orders.
Providing general administrative support to the team to enhance operational efficiency.

What we offer

Permanent Contract: Enjoy the security of a full-time position.
Training Provided: We believe in investing in our people, and you will receive training tailored to your career aspirations.
Career Development: With us, you have the opportunity to learn new skills and progress within an administration career.
Supportive Team Environment: Join a friendly team where collaboration and communication are key.

Fulltime

Case Management Specialist

AwePlus is working with a global legal technology application firm seeking custo...

Location

Malaysia , Kuala Lumpur

Salary:

4000.00 - 6000.00 RM / Month

Aweplus Australia Pty Ltd

Expiration Date

Until further notice

Requirements

Bachelor's degree
Strong attention to detail and great time management
Strong English reading and writing skills (MUET Band 4 or IELTS 7.5 and above)
Proficiency in Mandarin (reading and writing), able to read application materials written in Mandarin Chinese is an added advantage
High degree of self-motivation and ability to work independently under tight deadlines
Ability to work in a fast-paced environment to manage complex and dynamic demands
At least 2 years of experience in customer service/client management/paralegal/auditing (or related fields)

Job Responsibility

Evaluate client background and provide suggestions that best fit individual client's needs and goals before processing their cases
Review multiple types of documents and evidence and provide instruction and feedback
Reply to client messages regarding their application materials and timeline
Assist in assembling and reorganizing documentation tasks per various case requirements

What we offer

10 annual paid leave plus 11 holidays
0.5- 1.0 month salary as yearly performance bonus
Opportunities for promotion

Fulltime

Inside Sales Specialist

The Call Center Sales Representative is responsible for inbound and outbound com...

Location

United States , Aurora

Salary:

18.00 - 20.00 USD / Hour

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

High School Graduate / GED Equivalent – Associates Degree Preferred
Strong proficiency with MS Office Word, Outlook, Excel – required
One (1) year sales experience contact center environment
Familiar with CRM systems and best practices
Must have a dedicated, private home office
Ability to communicate effectively in writing and verbally
Strong phone and verbal communication skills along with active listening skills
Ability to write accurate and engaging communications during Live Chat sessions and follow up correspondence
Ability to use Microsoft Windows, preferably Microsoft 2010 or higher, including Word, Outlook and Excel. Ability to use email and the Internet
Ability to use customer relationship management software

Job Responsibility

Answer inbound calls and make outbound calls in a friendly and engaging manner to foster sustainable relationships and build trust
Follow protocols in engaging leads using a scripted dialogue but must have the ability to go off script to guide customer effectively through the sales flow
Utilize the discovery process with prospective residents to learn about the needs and wants of a prospective resident
Share information about our community differentiators to peak interest and motivate the prospect to take the next step in the sales cycle
Manage time properly to maximize AHT (Average Handling Time) while offering an exceptional experience for the prospective resident
Translate Live Chat messages and text messages and respond appropriately using engaging and accurate communication with the prospective residents
Utilizing AI technology in conjunction with outbound and inbound calls to engage with leads
Capture and document all conversations and sales activities accurately and completely in the Customer Relationship Management (CRM) system
Follow sales processes and sales talking points to customize conversations with prospects
Conduct outbound telephone calls and send outbound messages to remind prospects of scheduled tours and upcoming events at the community level

Fulltime

Technical Support Specialist

For our location in Skopje (North Macedonia) we are looking for a motivated Tech...

Location

North Macedonia , Skopje

Salary:

Not provided

Hornetsecurity

Expiration Date

Until further notice

Requirements

Vocational education in information technology
Experience in IT support
Excellent logical, analytical and problem-solving skills
Very high level of English (both written and spoken)
Customer focused – must have good people skills, be friendly and helpful
Experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat, or other
Good understanding of IP Networking and protocols such as SMTP, DNS and HTTP
Mail server / email flow exposure and a clear understanding as well as experience of mail flow
Quick learner and self-starter

Job Responsibility

Diagnose and resolve corporate clients’ technical issues over the phone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements
Create support tickets and process them to final resolution
Build personal customer relationships and focus on offering an awesome customer experience
Remain alert to messages from the incident notification system and inform the response team when incidents arise
Responsible for the initial assessment of reported incidents to assign the most appropriate priority level to new tickets
Escalate issues and tickets so that they may be considered for immediate action, based on possible impact or SLA
Convey customer feedback to product development staff
Interact with other teams to provide comprehensive and high-quality support
Help in user education
Work in a global team that uses a follow-the-sun shift approach to provide 24/7 support to customers

What we offer

Room for innovation and autonomy in a fast-growing international company
Short decision paths and flat hierarchies in an open work atmosphere
Extensive Onboarding – welcome kit, 2 days Onboarding Bootcamp, Mentoring Program and regular feedback meetings
Temporary Employee Exchange Program – ability to work at global office locations (e.g. Berlin, Madrid, Malta, Montréal, Washington D.C.)
Flexible working hours and the option to work from home
Permanent contracts
FitKit subscription and private insurance for your health
Office Dogs are welcome
Referral Bonus: 1500€ for each referral who is successfully hired
Team events like Laser Tag, Office Movie Nights, Foodie Fridays

Fulltime

Payments Processing Junior Specialist

Join us as a Payments Processing Junior Specialist and you will be responsible f...

Location

Hungary , Budapest

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's degree in finance or economics or equivalent experience in financial sector
Excellent communication skills in English and Hungarian
Analytical skills
Internship in banking or finance or experience in cash processing
Knowledge of SWIFT system and messages (especially MX pacs.008/009 messages and their MT equivalents MT103/202)
Previous work experience with banking systems
Fundamental comprehension of financial industry regulations

Job Responsibility

Process all regular, restricted and legal transfers, including payments, receivables, trade transactions, liquidity flows
Ensure transactions are processed efficiently and reconciled effectively
Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
Anticipate and respond to requests for deliverables with internal and external clients and vendors
Contribute to and collaborate with cash and trade operations projects as needed
Develop comprehension of how the cash and trade operations team interacts with others in accomplishing objectives

What we offer

Cafeteria Program
Home Office Allowance
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to learning and development programs, online course libraries and upskilling platforms
Flexible work arrangements
Career progression opportunities across geographies and business lines

Fulltime

New

Messaging Services Senior Specialist

The Messaging Services Senior Specialist role involves managing Microsoft Teams ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Typically requires 6-8 years relevant experience
Experience managing Microsoft Teams and Microsoft 365 services in a business environment
Graduate/BTech or equivalent combination of education and work experience
Microsoft 365 or Teams certification is a plus
A customer-centric approach with a focus on delivering high-quality support
Strong verbal and written communication skills, with the ability to explain technical concepts to end users
Good analytical, excellent communication and problem-solving skills
Energetic, self-motivated and self-sufficient in accomplishing tasks
Flexibility to adapt to changing technologies and environments, with a proactive approach to continuous learning
Support and Administration of Microsoft Teams across the organization, including integration with other Microsoft 365 services

Job Responsibility

Monitor Teams usage, performance, and reliability, proactively addressing issues to ensure optimal service delivery
Plan and execute changes to the M365 services and environment, ensuring minimal disruption and effective communication to stakeholders
Performs a variety of maintenance tasks associated with the support, modification, and updating and patching servers, also include software installations, upgrades and tests
Works on abstract and complex problems requiring evaluation of intangible variables
Integrates trends, data and information into plans, deliverables and recommendations
Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions
Regularly exercises discretion and independent judgment on technical matters
Builds deeper understanding of processes, procedures, customers and organization
Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent
Performs root cause analysis on failed components and implements corrective measures

Fulltime

Health Information Specialist

We are looking for a dedicated Health Information Specialist to join our healthc...

Location

United States , Cooperstown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in a customer service-oriented role
Proficient in Microsoft Word and Outlook for document and email management
Familiarity with health information management processes and regulations
Strong organizational skills to handle multiple tasks and document queues effectively
Ability to operate and manage photocopying, scanning, and printing equipment
Excellent verbal and written communication skills for interacting with patients and healthcare professionals
Knowledge of release of information models and electronic document management systems
Attention to detail for verifying and processing sensitive patient information accurately

Job Responsibility

Process requests for patient health records in accordance with privacy and confidentiality regulations
Collaborate with a team of specialists to ensure timely completion of release of information requests
Utilize electronic document management systems to organize, retrieve, and distribute patient records
Provide exceptional customer service to patients, families, and authorized requestors
Verify and validate information to ensure accuracy and compliance with healthcare standards
Handle copying, scanning, and printing of documents as required for health information management
Respond to voicemail messages and inquiries related to release of information processes
Manage document queues and prioritize tasks to meet deadlines efficiently
Work with disability claims and TRICARE-related documentation as needed
Maintain professionalism and adhere to the business casual dress code in all interactions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Technical Support Specialist II

PagerDuty is looking for Technical Support professionals with 2 to 5 years of ex...

Location

Chile , Santiago

Salary:

Not provided

PagerDuty

Expiration Date

Until further notice

Requirements

Know basic concepts of REST API, ideally having worked with Postman
Basic understanding of cloud computing platforms (AWS, GCloud, ServiceNow, Azure)
Understanding of automation workflows, monitoring, and scripting tools used in enterprise operations
Understanding of authentication and security processes
Knowledge of enterprise communication implementations (slack, ms teams, etc)
Experience resolving customer issues using multiple tools, including ticketing solutions (such as Salesforce, Jira) and phone, chat and email
Hands-on product technical support experience with Enterprise Software and SaaS solutions
All communications internally and to our customers are in English. Proficient command of spoken and written English is required
with 2 to 5 years of experience in the above mentioned functions

Job Responsibility

Provide excellent customer service and product support to PagerDuty customers
Take all first-line calls from customers and identify, classify, and troubleshoot issues reported
Successfully resolve customer emails and phone requests through the use of varied ticketing, content, and task management tools
Identify the root cause, understand customers' needs, and set expectations accordingly
Escalate issues that require involvement from Support Engineers, Product Engineers, paor Subject Matter Experts
Improve our official support documentation by adding to our processes, how-tos, guidelines, and documentation with your own suggestions
Perform administrative tasks required within the Support Delivery area (reporting of hours, preparation of effort estimates, etc.)
Attend and actively participate in the activities and meetings of your work team, providing feedback that promotes continuous improvement
Lead tickets from high-priority customers on an on-call basis
Provide solutions to Enterprise customer's issues through support cases and screen-sharing meetings

What we offer

Competitive salary
Comprehensive benefits package from day one
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)

Fulltime

Messaging Services Specialist

NTT DATA

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Messaging Services Specialist

NTT DATA

Location:India , Bangalore

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Messaging Services Specialist

Customer Care Specialist

Case Management Specialist

Inside Sales Specialist

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Payments Processing Junior Specialist

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Health Information Specialist

Technical Support Specialist II

Location:
India , Bangalore

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 29, 2026