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Messaging Services Specialist Advisor

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NTT DATA

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Location:
India , Noida

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Messaging Services Specialist Advisor role at NTT DATA involves managing and administering Proofpoint email security solutions, providing technical support, and ensuring the security of email infrastructure. Candidates should have over 10 years of experience in email security administration, particularly with Proofpoint, and a strong understanding of Office 365 security requirements. Excellent problem-solving and communication skills are essential. A bachelor's degree in Computer Science or Information Technology is required.

Job Responsibility:

  • Managing and administering Proofpoint Protection servers for the customers
  • Support and manage Cloud and On-premises Proofpoint appliances
  • Support and manage On-premises and Cloud TRAP appliances
  • Support and maintain the EFD environment
  • Support and manage Proofpoint TAP
  • Support and manage Proofpoint Browser Isolation
  • Plan and Coordinate with the vendor for regular health checks and implement vendor recommendations
  • Provides deep subject matter expertise, advice and program delivery
  • Support 24x7 steady state operations-Flexible working in US business hours for all required work done and during weekends
  • Contributes to the development of new techniques and plans within area of expertise
  • Thorough understanding and management of customer business needs and expectations
  • Works on abstract and complex problems requiring evaluation of intangible variables
  • Integrates trends, data and information into plans, deliverables and recommendations
  • Provides advanced technical support within area of expertise to clients on complex integration issues and is often in a lead role within major projects
  • Performs root cause analysis on failed components and implements corrective measures

Requirements:

  • 10+ years of experience in Proofpoint Email security Solution
  • Expertise in Proofpoint email security administration and technical support
  • Strong understanding of Office 365 security and compliance requirements
  • Excellent problem-solving and troubleshooting skills
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Exceptional customer service, problem solving, and communication skills
  • Ability to work independently with minimal management supervision and with a global team of engineers
  • Strong team player with ability to work in a team and as individual contributor
  • Strong organizational and documentation skills

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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