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Messaging Services Specialist Advisor

India, Noida · Job Posted March 14, 2026
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Job Description

The Messaging Services Specialist Advisor will be responsible for managing and supporting M365 workloads, including Exchange, MS Teams, and SharePoint Online. The ideal candidate should have at least 10 years of experience in M365 migration projects and a bachelor's degree in a related field. Strong communication and problem-solving skills are essential for this role, along with a customer-centric approach to deliver high-quality support. The position offers a full-time opportunity with flexible working shifts to support 24X7 operations.

Job Responsibility

  • Managing and supporting M365 workloads, including Exchange, MS Teams, and SharePoint Online
  • Designing, planning, and implementing M365 migration solutions that meet the business and technical requirements of our clients
  • Providing advanced technical support within area of expertise to clients on complex integration issues
  • Participating in troubleshooting and resolution of client problems using integrated data processing and communication solutions
  • Staying updated with the latest trends and developments in the Microsoft 365 platform and adopting the best practices and recommendations

Requirements

  • Bachelor’s degree in computer science, Engineering, or related field
  • At least 10 years of experience in M365 migration projects, including multi-tenant migration scenarios
  • Strong knowledge and skills in M365 services and features, such as Exchange Online, SharePoint Online, Teams, OneDrive, and Security and Compliance Center
  • Proficient in migration tools and technologies, such as M365 Tenant to Tenant Migration, Azure Active Directory Connect, and PowerShell
  • Excellent communication, collaboration, and problem-solving skills
  • Certification in M365 or Azure is a plus
  • Led end-to-end transition of new customer into steady-state Microsoft 365 operations
  • Strong grasp of SharePoint Online and OneDrive for Business architecture, features, and administration
  • Hands-on experience with integrated native, cloud-based tools for productivity, collaboration, security, and management such as Graph API, PowerShell scripting, and M365 Copilot
  • Skilled in preparing documentation, standard operating procedures (SOPs), knowledge base articles and other documents pertaining to processes and methodologies
  • Knowledge of PowerShell scripting and the Microsoft Graph API is preferred

Nice to have

  • Certification in M365 or Azure
  • Knowledge of PowerShell scripting and the Microsoft Graph API

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