CrawlJobs Logo

Messaging Services Senior Specialist

nttdata.com Logo

NTT DATA

Location Icon

Location:
India , Bangalore

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

The Messaging Services Senior Specialist is responsible for managing and optimizing the BOX Cloud platform, ensuring secure file storage and collaboration across departments. The role requires a minimum of 5 years of experience in cloud technologies and technical support. Key responsibilities include user access management, compliance with regulations such as GDPR and HIPAA, and collaboration with IT and business units. Strong skills in BOX Cloud, Microsoft 365, and troubleshooting are essential. Join us to drive innovation and efficiency in our organization.

Job Responsibility:

  • Administer and configure the BOX cloud platform
  • Develop and maintain user access controls, permissions, and security settings within BOX
  • Provide technical support and troubleshooting for BOX users
  • Collaborate with IT, compliance, and business units to design and implement workflows, automation, and integrations with other enterprise systems
  • Monitor usage analytics, storage consumption, and system health
  • Ensure data governance, retention, and compliance with relevant regulations (e.g., GDPR, HIPAA, CCPA)
  • Drive adoption of BOX features such as document versioning, e-signatures, and collaborative editing
  • Coordinate with BOX support and vendor partners for advanced troubleshooting and feature requests
  • Stay informed of industry trends, updates, and emerging technologies in cloud content management and collaboration tools
  • Manage day-to-day administration of the TextReach platform, including user account setup, permissions, and access controls
  • Monitor system performance, troubleshoot operational issues, and coordinate with technical support or vendors to resolve problems
  • Oversee the scheduling, deployment, and reporting of messaging campaigns

Requirements:

  • Minimum 5 years of experience in cloud technologies and technical support
  • Strong skills in BOX Cloud, Microsoft 365, and troubleshooting
  • Experience with user access management
  • Compliance knowledge (e.g., GDPR, HIPAA)
  • Experience with enterprise system integrations (e.g., Microsoft 365, Salesforce, Slack)
  • Experience with data governance and retention
  • Ability to coordinate with vendors

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Icon
NTT DATA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock more languages and countries
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Messaging Services Senior Specialist

Senior Sigmafine Specialist

We are looking for a solution implementer or model designer in the disciplines o...
Location
Location
United States; Italy , Houston; Milan; Turin
Salary
Salary:
Not provided
sigmafine.com Logo
Pimsoft
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree and Education background: Computer Science, Chemical Engineer, Electrical Engineer, Instrumentation Engineer, Software Engineer and related disciplines
  • 5 years of industrial experience which 3 years of experience in implementing Solutions related to the Energy Environment
  • Ability to understand/troubleshoot process and have good analytical/reasoning ability
  • Ability to work with Material Balance Production Accounting (Pimsoft Sigmafine or other) Manufacturing Execution System, Process Historian (OSIsoft PI), Software Development Kits, Business Intelligence applications and Relational Databases (Oracle or SQL Server)
  • Broad knowledge of refinery and petrochemical process technologies, (e.g., crude unit, reformer, catalytic cracker, olefins furnace cracker, etc.) for those covering projects under Material Balance and Oil Movements
  • Sound systems/programming experience in VB.NET, C#, SQL, MDX, MS SQL Reporting Services, Web Services, databases, and SDLC relevant to project implementation
  • High level of verbal and written communication skills (English essential, Other Languages is an added asset)
  • Technical/professional knowledge & skills: expertise demonstrated through problem-solving, applying technical knowledge, and product and service management for the functional area which one operates
  • Adaptability: Maintaining effectiveness when experiencing major changes in personal work tasks or the work environment
  • adjusting effectively to work within new work structures, processes, requirements or cultures
Job Responsibility
Job Responsibility
  • Participate as Team member or Lead Engineer in the Implementation of Sigmafine according to project scope and specifications
  • Responsible for technical delivery of the project
  • Develop and approve project related documentation (application design, functional design, detail design, user manuals, test strategies, training material)
  • Deliver training courses on Pimsoft Delivery Services line
  • Perform Technical Advisory Role in the projects on technical issues
  • Periodically provide status updates to the project manager on project issues and progress
  • Provide required support for Business Consultancy and generation of Technical proposals
  • Develop internal tools to streamline the implementation of projects
  • To be prepared to travel up to 50%
  • Be a good Ambassador of Pimsoft at the client site
Read More
Arrow Right

Messaging Services Senior Specialist-Microsoft Office Teams

We are currently seeking a Messaging Services Senior Specialist-Microsoft Office...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 6+ years of experience supporting multifarious Messaging environment
  • Working knowledge on different versions of Exchange
  • Working knowledge on Microsoft Office 365
  • Knowledge on Boundary Services, Relay server management & archiving solutions
  • Degree: Engineering graduate or Bachelor of Computer Science with relevant Messaging technology work experience
Job Responsibility
Job Responsibility
  • Expert knowledge on Microsoft Teams
  • Additional knowledge and skillset on Microsoft Exchange and Microsoft Office 365
  • Assists team in the maintenance tasks associated with the support, modification and updation of Messaging software systems
  • Works with more senior team members in performing patching, upgrades, etc
  • Administrator should also have generalized knowledge in other Office 365 core applications such as SharePoint & OneDrive
  • Handles day-to-day Incident and Request management tasks
  • Is responsible for identifying and contributing to automation solutions (e.g.: PowerShell coding)
  • Extensive and thorough knowledge on Outlook, OWA Client related issues
Read More
Arrow Right

Messaging Services Senior Specialist

The Messaging Services Senior Specialist role involves managing Microsoft Teams ...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Typically requires 6-8 years relevant experience
  • Experience managing Microsoft Teams and Microsoft 365 services in a business environment
  • Graduate/BTech or equivalent combination of education and work experience
  • Microsoft 365 or Teams certification is a plus
  • A customer-centric approach with a focus on delivering high-quality support
  • Strong verbal and written communication skills, with the ability to explain technical concepts to end users
  • Good analytical, excellent communication and problem-solving skills
  • Energetic, self-motivated and self-sufficient in accomplishing tasks
  • Flexibility to adapt to changing technologies and environments, with a proactive approach to continuous learning
  • Support and Administration of Microsoft Teams across the organization, including integration with other Microsoft 365 services
Job Responsibility
Job Responsibility
  • Monitor Teams usage, performance, and reliability, proactively addressing issues to ensure optimal service delivery
  • Plan and execute changes to the M365 services and environment, ensuring minimal disruption and effective communication to stakeholders
  • Performs a variety of maintenance tasks associated with the support, modification, and updating and patching servers, also include software installations, upgrades and tests
  • Works on abstract and complex problems requiring evaluation of intangible variables
  • Integrates trends, data and information into plans, deliverables and recommendations
  • Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions
  • Regularly exercises discretion and independent judgment on technical matters
  • Builds deeper understanding of processes, procedures, customers and organization
  • Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent
  • Performs root cause analysis on failed components and implements corrective measures
  • Fulltime
Read More
Arrow Right

Messaging Services Senior Specialist - M365, Teams/ Sharepoint One drive

NTT DATA is currently seeking a Messaging Services Senior Specialist - M365, Tea...
Location
Location
India , Noida
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6-8 years relevant experience
  • Experience managing Microsoft Teams and Microsoft 365 services in a business environment
  • Graduate/BTech or equivalent combination of education and work experience
  • Strong verbal and written communication skills
  • Ability to explain technical concepts to end users
  • Understanding client requirements
  • Creating a positive client experience
  • Flexible working in US business hours or shifts supporting 24X7 steady state operations
  • Good analytical, communication and problem-solving skills
  • Energetic, self-motivated and self-sufficient
Job Responsibility
Job Responsibility
  • Support and Administration of Microsoft Teams across the organization
  • Monitor Teams usage, performance, and reliability
  • Administer Teams policies, settings, and permissions
  • Provide technical support and troubleshooting for Teams users
  • Respond to and resolve user support requests, incidents, and service tickets related to M365 applications
  • Plan and execute changes to the M365 services and environment
  • Collaborate with IT security to implement and maintain security, compliance, and data retention policies within Teams
  • Manage Teams lifecycle
  • Train and educate users on Teams features
  • Coordinate with other IT staff to integrate Teams with third-party applications
  • Fulltime
Read More
Arrow Right
New

Messaging Services Senior Specialist

Performs complex issue analysis and may perform SME role on accounts. Exchange O...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in computer science, Information Technology, or related field
  • 5+ years of experience in Proofpoint Email security Solution
  • Expertise in Proofpoint email security administration and technical support
  • Strong understanding of Office 365 security and compliance requirements
  • Excellent problem-solving and troubleshooting skills
  • Candidates must have exceptional customer service, problem solving, and communication skills
  • Possess the ability to work independently with minimal management supervision and with a global team of engineers
  • Strong team player with ability to work in a team and as individual contributor
  • Strong organizational and documentation skills
Job Responsibility
Job Responsibility
  • Managing and administering Proofpoint Protection servers for the customers
  • Support and manage Cloud and On-premises Proofpoint appliances
  • Support and manage On-premises and Cloud TRAP appliances
  • Support and maintain the EFD environment
  • Support and manage Proofpoint TAP
  • Support and manage Proofpoint Browser Isolation
  • Plan and Coordinate with the vendor for regular health checks and implement vendor recommendations
  • Provides deep subject matter expertise, advice and program delivery
  • Support 24x7 steady state operations-Flexible working in US business hours for all required work done and during weekends
  • Contributes to the development of new techniques and plans within area of expertise
Read More
Arrow Right

Messaging Services Senior Specialist-SharePoint Online and OneDrive for Business, M365-Exchange Online

The Messaging Services Senior Specialist role at NTT DATA involves providing exp...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
nttdata.com Logo
NTT DATA
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in a related field
  • Strong technical background in Microsoft Teams and M365 productivity apps
  • Excellent communication and problem-solving skills
  • Good analytical skills
  • Energetic, self-motivated and self-sufficient in accomplishing tasks
  • Works on abstract and complex problems requiring evaluation of intangible variables
  • Integrates trends, data and information into plans, deliverables and recommendations
  • Provides advanced technical support within area of expertise to clients on complex integration issues and escalation
  • Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions
  • Regularly exercises discretion and independent judgment on technical matters
Job Responsibility
Job Responsibility
  • Providing steady state support to the email and collaboration infrastructure
  • Handling on-call support responsibilities
  • Handling escalations, critical issues, upgrade and maintenance activities
  • Expert on M365 services-Microsoft Teams, M365 productivity apps and SharePoint Online
  • A customer-centric approach with a focus on delivering high-quality support
  • Understanding their requirements and creating a positive client experience throughout the total client journey
  • Flexible working in shifts supporting 24X7 steady state operations
Read More
Arrow Right
New

Senior Technical Account Manager, West

As a Senior Technical Account Manager (TAM), you’ll be responsible for planning ...
Location
Location
United States
Salary
Salary:
130400.00 - 151200.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
July 31, 2026
Flip Icon
Requirements
Requirements
  • 8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
  • Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
  • B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
  • Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
  • Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI) – ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
  • Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases. Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
  • Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
  • Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
  • Expert-level familiarity with Linux and Windows operating system security concepts, and advanced troubleshooting experience
  • Exceptional problem-solving skills, with the ability to diagnose and resolve highly complex technical issues, driving resolution across intricate and often ambiguous internal and external structures
Job Responsibility
Job Responsibility
  • Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
  • Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
  • Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Continuously stay abreast and enabled on new Wiz features and functionality
  • Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers’ success and attainment of value
What we offer
What we offer
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Fulltime
Read More
Arrow Right

Sr. Technical Account Manager (Northeast)

Come join the company that is reinventing cloud security and empowering business...
Location
Location
United States
Salary
Salary:
163200.00 - 181600.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8-12+ years of experience in technical customer-facing roles, ideally supporting a cloud / cloud-security product
  • Examples include: Senior Technical Account Manager, Senior Professional Services Engineer, Principal Solutions Engineer, Senior Technical Support Specialist, Lead Customer Success Engineer, or Sr. Architect
  • B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience
  • Demonstrated ability to manage nebulous job responsibilities while actively improving and developing net-new processes
  • Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI)
  • Ideally, you have multiple advanced CSP certifications (e.g., Certified Solutions Architect - Professional, Certified DevOps Engineer - Professional)
  • Deep familiarity with cloud-security best practices, advanced threat models, and complex CNAPP use cases
  • Ideally, you have a security certification (e.g., CISSP, CCSP) and extensive experience helping organizations address complex cloud-security challenges
  • Practical experience deploying and operationalizing containerization technologies (Docker, Kubernetes), as well as addressing corresponding security considerations
  • Practical experience deploying and operationalizing DevOps technologies – CI/CD, Version Control Systems, Infrastructure as Code (IaC), etc., and their security implications
Job Responsibility
Job Responsibility
  • Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers' Wiz journey
  • Confidently navigate customers through the deployment, configuration, and operationalization of Wiz using best practices and your existing cloud-security domain expertise
  • Serve as the primary technical contact for your book of customers, helping to solve technical questions and issues as they arise via email, Slack, and support tickets
  • Act proactively, by leading the customer on a journey to full adoption and value and promoting excellence in addressing Cloud, Code and Runtime security risk
  • Continuously monitor news related to emerging cloud security threats and further develop your domain expertise
  • Continuously stay abreast and enabled on new Wiz features and functionality
  • Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  • Help customers develop success plans with measurable goals throughout the Wiz lifecycle that align with their organizational security and compliance objectives
  • Act proactively, by leading the customer on a journey to full adoption and value, and promoting excellence in addressing Cloud, Code, and Runtime security risk
  • Use your expert knowledge of the Wiz platform and features to accelerate your customers' success and attainment of value
What we offer
What we offer
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Fulltime
Read More
Arrow Right