Messaging Services Advisor Job at NTT DATA (Noida)

Customer Service Advisor

As one of our Customer Service Advisors you will be responding to phone calls, o...

Location

United Kingdom , Sheffield

Salary:

12.50 GBP / Hour

ant marketing

Expiration Date

Until further notice

Requirements

Fluent in Dutch & English – written and spoken
Excellent written communication and customer service skills
Able to work at a fast pace while maintaining a high standard of quality
Comfortable using a PC with good typing and grammar skills
Must be able to complete 2 week full time training - Remotely

Job Responsibility

Responding to phone calls, online queries via email and other social media channels (WhatsApp & Live Chat) in Dutch & English
Responding to emails, WhatsApp and Live Chat messages and answering calls from consumers regarding queries and appropriate dealing with consumer complaints
Maintaining a high standard of quality work to ensure that customers are treated fairly
Reporting to your Team Manager
Where necessary, refer issues to relevant internal/external departments and stakeholders using correct escalation procedures
Representing the brand well and ensuring customers are kept satisfied
Written communication with customers in Dutch and English

What we offer

Pay progression
28 days (including statutory) holiday which increases with length of service
Up-to-date training and development in our state of the art training academy
We have a track record of promoting from within

Fulltime

Customer Service Advisor

Do you have experience of working within a fast paced customer service role and ...

Location

United Kingdom , Bournemouth

Salary:

25000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Great communication and people skills
Good at solving problems and paying attention to detail
Able to juggle different tasks and stay organised
Experience in customer service is a plus
A team player who works well with others

Job Responsibility

Welcome new customers and help them get started
Take detailed messages from customers
Guide customers through the installation process
Solve any issues that come up during onboarding
Work with other suppliers to transfer contracts
Pass calls to the right team members when needed
Manage orders with our suppliers
Coordinate with engineers to schedule installations

What we offer

Early finish Fridays
Social outings
Summer parties
Your birthday off
Monthly team awards

Fulltime

Customer Service Advisor

Creating incredible automotive customer experiences by unifying people, technolo...

Location

United Kingdom , Milton Keynes

Salary:

24000.00 - 26000.00 GBP / Year

Return on Investment Ltd

Expiration Date

Until further notice

Requirements

The superpower to see things from the customer's perspective
Stellar communication skills – you'll chat with people from all walks of life, tailoring your approach to the situation
A positive attitude, even on those tough days
Lightning-fast work with impeccable accuracy
A knack for problem-solving, especially when the puzzles get tough
Great negotiation skills, balancing customer needs with what's best for the business
A team player who's all about sharing knowledge and lending a hand when things get tricky
Sharp attention to detail
Excellent organisational skills
Resilience

Job Responsibility

Tackling customer problems and questions
Making sure every interaction leaves them with a 5-star ROI experience
Handling calls, emails, and messages every day while working under tight deadlines
Supporting one of our long-time automotive partners, Kia

What we offer

A 5% bonus following completion of your initial Customer Service training (typically after 3 months)
A further 5% achievement bonus after 9 months in the job
A salary review once you've successfully passed your probation period
£500 a year to spend on things that boost your mental or physical wellness
Hybrid working following training
If you're scheduled to work a Saturday (usually one in four), we'll give you half a day off in the week
Team social events
Free parking
Access to education bursaries
A day off and a voucher to pamper yourself on your birthday

Fulltime

Trainee Insurance Advisor

Lawes is assisting with recruitment for an Insurance Brokerage that specialises ...

Location

United Kingdom , North West London

Salary:

20000.00 - 25000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

3 A-Levels (or equivalent)
Understanding and want to work in Insurance
Experience within Customer Service, Sales or Administration
Excellent communication skills
Ability to manage multiple tasks and deadlines effectively
Strong IT skills including all MS Office

Job Responsibility

Responsible for the answering incoming calls from customers
Managing the Live Chat messages and requests
Reading and responding to emails in a timely and professional manner
Assist customers with accurate quotes for their insurance cover
Ensure customers have the correct cover for their requirements
Prepare and issue insurance documents such as evidence of cover
Data entry and general admin duties
Ad-hoc duties as needed

What we offer

Full training and development provided

Fulltime

Wealth Management Associate

This role has perks that are unmatched by its competitors. Plus, this position d...

Location

United States , Chicago

Salary:

90000.00 - 100000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

Detail orientated
outside of the box thinking
energetic
legally authorized to work in the United States

Job Responsibility

Answering phones/delivering messages
Scheduling client reviews and updating any changes prior to the client meeting
Client Reporting: Orion Software
Cash Balance Reports review with registered advisor/ monthly
Investment Policy Questionnaires with clients and recording results
Money Movement between accounts or institutions
New Account Opening/Ongoing Maintenance
First point of contact and return client service requests
529 College distributions to university payment centers
Client indirect marketing/ birthday gifts, center of influence small events

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
PTO

Fulltime

Customer Service Advisor

Planet Recruitment have registered a new opportunity for a well-established orga...

Location

United Kingdom , Cowley

Salary:

30000.00 GBP / Year

PLANET RECRUITMENT SERVICES LTD

Expiration Date

Until further notice

Requirements

Fluency in English for communication in a global environment
Previous experience within a customer support role
A passion for delivering exceptional customer service and exceeding customer expectations
Strong communication and teamwork abilities to foster a supportive and collaborative team environment
Exceptional self-organization and time management skills to stay ahead of goals
A commitment to continuous learning, self-improvement, and process optimization
Solid IT skills and adaptability to new systems and tools

Job Responsibility

Customer First Support Line: Serve as the initial point of contact, delivering superior customer experience via phone, email, and (video) chat
Customer Support & Troubleshooting: Provide expert guidance on product-related topics (installation, usage, maintenance) and services (delivery, warranty) and handle complaints, offering appropriate solutions and follow-ups to ensure resolution
Coordination: Communicate with transport service providers to ensure seamless delivery processes
Order Processing: Manage orders, returns, and complaints efficiently in our e-commerce system
System Monitoring: Ensure smooth operations by regularly checking system processes and payment options to deliver a flawless online store experience
Reporting: Keep records of core performance metrics, including NPS, CSAT, and other customer KPIs, to drive improvement initiatives
Continuous Improvement: Proactively identify and implement process improvements for optimized service delivery and data maintenance
Community Management (Social Media): Engage with followers and respond to comments and messages

Fulltime

Senior Consultant

Shadow-Soft seeks a Senior Consultant to join its technical consulting team. As ...

Location

United States , Alpharetta

Salary:

Not provided

Shadow-Soft

Expiration Date

Until further notice

Requirements

Travel may be required based on customer requirements
Must be able to pass a background and drug screen at any time
Bachelor's degree in a technical field and/or combination relevant experience and training
Active Amazon Web Services CSA, Azure Solution Architect, Google Professional Cloud Architect or relevant experience in lieu of certification
3+ years of consulting experience
Deep TCP/IP networking background preferred
Software-defined-networking background preferred
3 years of VMware and/or KVM Administrative experience
4 years of RHEL/CentOS (7/8/9) administration experience
2 years of automation background with Ansible and Terraform

Job Responsibility

90% utilization target per quarter working 1-2 customer engagements at a time
Assist sales team with uncovering new service opportunities
When available, presales engineering support including but not limited to presentations, scoping, proposals, and demos
Provide input for product/service offerings at the direction of management and product managers
Remain current on existing supported technologies and maintain pace with the market as new technologies emerge
Marketing support including technical guidance, contributing content, and participation in community and industry events as requested
Customer technical mentoring/advisement
Technical writing
Work with customers to design, implement, and troubleshoot technology initiatives in support of the organization’s goals
Act as a hands on trusted technical advisor, guiding customers through modernization efforts to gain efficiencies and scale related to IT infrastructure and application performance

New

Technical Solutions Architecture Advisor

The Technical Solutions Architecture Advisor at NTT DATA will leverage over 10 y...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years demonstrated gradual experience in IT Outsourcing and Managed Services delivery, solutioning/pre-sales, sales, product management or a corporate leadership role in managed services or consulting, with Bachelor's Degree, or equivalent
In-depth experience in creating and managing the creation of infrastructure outsourcing solutions and cost models
Technical thought leadership, organizational agility and ability to communicate affectively within a global team
Exhibited maturity in conducting business and developing deep relationships with key partners
Excellent verbal/written communication skills
Strong analytical and problem-solving skills
Ability to organize and prioritize work flows, multiple tasks and work independently
Experience with end user services product portfolio structures and pricing models
Proven end user services domain and technical expertise in the following areas: Service Desk, Field Services, Endpoint management (including mobility and BYOD), messaging and collaboration, desktop engineering (including VDI, cloud VDI and Application Virtualization) and asset lifecycle management services
In depth knowledge of services support models and related interdependencies in support of an workplace services ecosystem

Job Responsibility

Support NTT DATA Services business development efforts by collaborating and providing the required inputs into new opportunities to enable the solutioning and accurate incorporation of NTT DATA Services workplace services offerings and capabilities
Work with solution design team members and sales to establish accurate costing and pricing techniques
Ensure that new client solutions are architected and designed in an optimum way to achieve the expected levels of functionality and quality
Promote existing and new capabilities about the workplace services offerings to internal groups, partners and clients
Build opportunity level cost models and supports benchmarking efforts against market pricing, positioning strategy and partner strategy
Keep abreast of new technologies and products emerging in the Workplace Services area
Refine the definition and validation of new features leading to new solution development, including understanding of what a Client “complete” solution comprises of, its ecosystem, partner dependencies, and use cases, as required
Participate in establishing and maintaining Workplace Services practice architecture standards and supporting processes
Determine where development and enhancement of capabilities or offerings is needed by analyzing relevant opportunities, gathering inputs from strategic accounts and NTT DATA Services internal and external partners
Facilitate and coordinate collaborative dialog with sales, pre-sales and delivery teams, to provide consolidated input for relevant corporate stakeholders as they relate to new capabilities and repeatable solutions

Messaging Services Advisor

NTT DATA

Location:
India , Noida

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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