Messaging Services Advisor Job at NTT DATA (Noida)

Messaging Services Advisor

The Messaging Services Advisor role involves providing expert support for Exchan...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Strong background in Microsoft 365 and collaboration tools
Bachelor's degree in Computer Science or a related field preferred
Exceptional customer service, problem solving, and communication skills
Ability to work independently with minimal management supervision and with a global team of engineers
Strong team player with ability to work in a team and as individual contributor
Strong organizational and documentation skills
Knowledge on ITSM tools/platform to perform Request, Incident, Change and problem management
In-depth knowledge of SharePoint Online architecture, site collection administration, permissions models, and Microsoft 365 ecosystem
A customer-centric approach with a focus on delivering high-quality support
Strong verbal and written communication skills, with the ability to explain technical concepts to end users

Job Responsibility

Provides expert support for Exchange Online and MS-Teams, ensuring seamless operations and customer satisfaction
Performs complex issue analysis and may perform SME role on accounts
Providing steady state support to the messaging infrastructure, handling on-call support responsibilities, handling escalations, critical issues, upgrade and maintenance activities, mentoring team members and other day-to-day support operations
Provides deep subject matter expertise, advice and program delivery
Support steady state operations-Flexible working in shifts or US business hours for all required work done and during weekends
Contributes to the development of new techniques and plans within area of expertise
Thorough understanding and management of customer business needs and expectations
Provide support on day-to-day operations in managing the email and collaboration services
Works on abstract and complex problems requiring evaluation of intangible variables
Integrates trends, data and information into plans, deliverables and recommendations

Fulltime

Messaging Services Advisor- Proofpoint Email Security

NTT DATA strives to hire exceptional, innovative and passionate individuals who ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of experience in Proofpoint Email security Solution
Expertise in Proofpoint email security administration and technical support
Strong understanding of Office 365 security and compliance requirements
Excellent problem-solving and troubleshooting skills
Ability to work independently and as part of a team
Excellent communication and interpersonal skills

Job Responsibility

Managing and administering Proofpoint Protection servers for the customers
Support and manage Cloud and On-premises Proofpoint appliances
Support and manage On-premises and Cloud TRAP appliances
Support and maintain the EFD environment
Support and manage Proofpoint TAP
Support and manage Proofpoint Browser Isolation
Plan and Coordinate with the vendor for regular health checks and implement vendor recommendations
Provides deep subject matter expertise, advice and program delivery
Support 24x7 steady state operations-Flexible working in US business hours for all required work done and during weekends
Contributes to the development of new techniques and plans within area of expertise

Fulltime

Messaging Services Advisor - SharePoint online, OneDrive for Business and MS-Teams

Messaging Services Advisor applies a wide application of theories, concepts, and...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

In-depth knowledge of SharePoint Online architecture, site collection administration, permissions models, and Microsoft 365 ecosystem
Health checks, reporting, monitoring, capacity management and proactive configuration management support
Security hardening and patch/update management support
Collaboration components configuration management
Search engine configuration management and Content management configuration support
Configuration and Customization: Manage site collection administration, permissions, content types, lists, libraries, workflows, and templates. Configure advanced features such as hub sites, managed metadata, search optimization, and retention policies
Utilize monitoring tools and analytics (e.g., Microsoft 365 Security & Compliance Center, SharePoint Admin Center) to track usage, performance, and compliance metrics. Generate and present regular reports to management
A customer-centric approach with a focus on delivering high-quality support
Strong verbal and written communication skills, with the ability to explain technical concepts to end users
Understanding their requirements and creating a positive client experience throughout the total client journey

Job Responsibility

Provides deep subject matter expertise, advice and program delivery
Support steady state operations-Flexible working in shifts or US business hours for all required work done and during weekends
Contributes to the development of new techniques and plans within area of expertise
Thorough understanding and management of customer business needs and expectations
Provide support on day-to-day operations in managing the email and collaboration services
Works on abstract and complex problems requiring evaluation of intangible variables
Integrates trends, data and information into plans, deliverables and recommendations
Develops innovative and creative output based on interpretation and analysis that improve business performance and contributes to corporate goals and strategic intent
Anticipates operational, program, and implementation issues and develops preventative measures
Provides advanced technical support within area of expertise to clients on complex integration issues and is often in a lead role within major projects

Fulltime

Messaging Services Specialist Advisor

The Messaging Services Specialist Advisor role at NTT DATA involves managing and...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

10+ years of experience in Proofpoint Email security Solution
Expertise in Proofpoint email security administration and technical support
Strong understanding of Office 365 security and compliance requirements
Excellent problem-solving and troubleshooting skills
Bachelor's degree in Computer Science, Information Technology, or related field
Exceptional customer service, problem solving, and communication skills
Ability to work independently with minimal management supervision and with a global team of engineers
Strong team player with ability to work in a team and as individual contributor
Strong organizational and documentation skills

Job Responsibility

Managing and administering Proofpoint Protection servers for the customers
Support and manage Cloud and On-premises Proofpoint appliances
Support and manage On-premises and Cloud TRAP appliances
Support and maintain the EFD environment
Support and manage Proofpoint TAP
Support and manage Proofpoint Browser Isolation
Plan and Coordinate with the vendor for regular health checks and implement vendor recommendations
Provides deep subject matter expertise, advice and program delivery
Support 24x7 steady state operations-Flexible working in US business hours for all required work done and during weekends
Contributes to the development of new techniques and plans within area of expertise

Fulltime

Messaging Services Specialist Advisor

The Messaging Services Specialist Advisor will be responsible for managing and s...

Location

India , Noida

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Engineering, or related field
At least 10 years of experience in M365 migration projects, including multi-tenant migration scenarios
Strong knowledge and skills in M365 services and features, such as Exchange Online, SharePoint Online, Teams, OneDrive, and Security and Compliance Center
Proficient in migration tools and technologies, such as M365 Tenant to Tenant Migration, Azure Active Directory Connect, and PowerShell
Excellent communication, collaboration, and problem-solving skills
Certification in M365 or Azure is a plus
Led end-to-end transition of new customer into steady-state Microsoft 365 operations
Strong grasp of SharePoint Online and OneDrive for Business architecture, features, and administration
Hands-on experience with integrated native, cloud-based tools for productivity, collaboration, security, and management such as Graph API, PowerShell scripting, and M365 Copilot
Skilled in preparing documentation, standard operating procedures (SOPs), knowledge base articles and other documents pertaining to processes and methodologies

Job Responsibility

Managing and supporting M365 workloads, including Exchange, MS Teams, and SharePoint Online
Designing, planning, and implementing M365 migration solutions that meet the business and technical requirements of our clients
Providing advanced technical support within area of expertise to clients on complex integration issues
Participating in troubleshooting and resolution of client problems using integrated data processing and communication solutions
Staying updated with the latest trends and developments in the Microsoft 365 platform and adopting the best practices and recommendations

Fulltime

New

Customer Service Advisor - UAE Account (Instashop)

As a Customer Service Advisor, you will be responsible for managing the customer...

Location

Egypt , Cairo

Salary:

Not provided

Delivery Hero

Expiration Date

Until further notice

Requirements

Bachelor's degree is a must
Customer service experience is a plus
Ability to multitask and handle high call volumes
Effective time management & organizational skills
Exceptional interpersonal and problem-solving skills
Flexible schedule and open to work on a rotational shift basis, including weekends
Genuine care and concern for customer concerns and satisfaction
Strong communication skills in English, both verbal and written

Job Responsibility

Managing the customer’s orders
Ensuring customers receive timely and effective support throughout the order process
Serving as primary point of contact for customers and vendors
Handling calls and messages from customers, partners, and prospects
Providing high quality customer service
Acting as a role model and mentor to Associates and Coordinators
Responsible for floor support and assisting team-leader with complex situations
Collaborating with rider support and merchant teams for timely order delivery
Meeting customer service performance metrics
Supporting partners via calls, emails, chats, and remote IT troubleshooting

What we offer

Diversity and inclusion focus
Accommodations and accessibility support
Preferential consideration for severely disabled applicants with equal qualifications

Fulltime

New

Senior Marketing Manager - Financial Services, Life Sciences, and Public Services

This is an exciting opportunity for a versatile and proactive marketing manager ...

Location

Denmark , Copenhagen

Salary:

Not provided

PA Consulting

Expiration Date

Until further notice

Requirements

Minimum 4 - 6 years’ experience in B2B marketing within professional services, consulting, or a related sector
Strong experience delivering integrated campaigns across digital, events, PR and content
Proactive, highly organised, detail‑oriented, and able to manage multiple deadlines while working collaboratively
Strong team player with the ability to build relationships across all levels
Creative and analytical approach, with interest in testing new ideas and improving performance
Excellent stakeholder management skills and confidence working across multiple teams and seniority levels
Fluent in Danish and English, both written and spoken

Job Responsibility

Contribute to the development of global sector marketing strategies by sharing insights from local business priorities, client needs, and key relationships
Identify and shape sector‑specific marketing opportunities across Financial Services, Life Sciences, and Public Services, translating global priorities into impactful regional plans
Localise and execute integrated campaigns across events, digital channels, PR, social media, and partnerships - ensuring global messaging resonates with Nordics audiences
Shape and adapt compelling points of view with sector experts to ensure relevance in the Nordics market
Support the creation of buyer journeys and campaign workflows tailored to Nordics audiences
Collaborate with digital and content teams to develop and activate compelling sector-led and regionally relevant content across web, social, email and paid channels
Strengthen PA’s brand presence across Denmark, Norway and Sweden
Build and execute visibility strategies for key leaders in the region
Act as a trusted marketing advisor to sector leaders and regional stakeholders
Manage marketing budgets, reporting and KPIs for campaign activity

What we offer

A people-first culture
A strong sense of team
An inspiring workspace in Nordhavn
Room to grow and shape your role
A culture of curiosity and learning

Fulltime

New

People Operations Lead

Tripadvisor is establishing Poland as a key hub for our global engineering and t...

Location

Poland , Krakow

Salary:

Not provided

Tripadvisor

Expiration Date

Until further notice

Requirements

8+ years of progressive HR experience, including at least 3 years in a senior HR Business Partner, People Operations, or HR leadership role
Deep, practical knowledge of Polish employment law, HR compliance, and local labor practices
Experience supporting technology, engineering, e-commerce, travel, or other high-growth global organizations strongly preferred
Proven track record of equally partnering with local leadership and centralized HR teams, many of which are not based in Poland
Demonstrated ability to operate independently with remote leadership and limited day-to-day supervision
Strong generalist HR capability across employee relations, compliance, performance management, compensation partnership, employee lifecycle operations, and organizational design
Proven ability to advise senior leaders while also executing hands-on operational work
Full professional fluency in Polish and English
Strong stakeholder management skills, with the ability to influence across local and global teams
Practical experience using Workday for HR workflows, reporting, and employee data management

Job Responsibility

Serve as the senior People Operations partner for Tripadvisor’s Poland-based employees and leaders, with a particular focus on the Kraków technology hub
Act as a trusted advisor to local business leaders and global People Operations teams, balancing business priorities with enterprise-wide people strategy
Provide guidance on organizational design, workforce planning, team effectiveness, employee engagement, performance management, and talent development
Partner with leaders to identify and address people-related risks, including employee burnout, retention challenges, manager capability gaps, and organizational change impacts
Support the continued maturation of the Kraków site by strengthening local culture, operating practices, and employee experience
Serve as Tripadvisor’s primary subject matter expert on Polish employment law and HR compliance, in partnership with legal counsel
Advise managers, People Operations, Legal, Finance, and G&A stakeholders on local employment matters before decisions are made, including terminations, notice periods, disciplinary processes, non-competes, working time, leaves of absence, and employment documentation
Ensure local HR processes are compliant with the Polish Labour Code, ZUS requirements, and applicable employment regulations
Partner with Legal and external advisors to monitor legislative changes and brief global People stakeholders on relevant updates before they take effect
Proactively audit local policies, documentation, and practices to maintain readiness for Labour Inspectorate inspections and other compliance reviews

What we offer

Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
Work your way with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team
Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work
Donation matching. Give back? Give more! We match qualifying charitable donations annually
Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs
Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you
Travel perks. We believe that travel is employee development, so we provide discounts and more
Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges
Health benefits. We offer great coverage and competitive premiums
Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates

Fulltime

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Messaging Services Advisor

Job Description

Job Responsibility

Requirements

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