Messaging Coordinator Jobs

Messaging Coordinator

Clinical Trial Media

Location:
United States, Hauppauge

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Clinical Trial Media is seeking a Messaging Coordinator who is highly organized, detail-oriented, and self-motivated. This position requires someone who is deadline driven and thrives under pressure. You should be an excellent written communicator and comfortable working with data.

Job Responsibility:

Interpret reporting to identify and send appropriate messaging (via text and email) to patients in the clinical trial process
Organize data to create projects outlining the detailed messaging strategy of when and how to best reach patients to keep them engaged in studies
Manage timelines to ensure proper cadence of messaging
Utilize templated communication to ensure messaging is reaching the right patient at the right time and for the correct step in the process
Responsible for recording and documenting the process to maintain historical data necessary for record keeping purposes
Keep track of patient progress throughout the clinical trial process and message appropriately when patient status changes
Troubleshoot platforms for inconsistent/missing data
work with internal teams to resolve
Provide leadership with ongoing feedback and mitigation strategies for platform and/or process improvements
Consistently update and/or manage several technical platforms simultaneously (e.g., Excel, inhouse referral platform, messaging platform)

Requirements:

The ability to multi-task among communications platforms and technical platforms simultaneously
Being highly organized, and detail-oriented with excellent and prompt follow-up skills
The ability to manage large volumes of varied communications in a timed manner with daily completion goals
Be able to manage time and continuously reprioritize daily tasks
Comfortability with verbal communications among internal teams, always exhibiting a professional and courteous tone

Additional Information:

Job Posted:
December 07, 2025

Work Type:

Remote work

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