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Serve food and beverages in a professional and welcoming environment while adhering to quality and safety standards at Solaz, a Luxury Collection Resort in Los Cabos. Ensure exceptional guest service and satisfaction while working as part of a global and inclusive team under Marriott International.
Job Responsibility:
Serve food courses and alcoholic beverages to guests
Set tables according to type of event and service standards
Answer questions on menu selections
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
Record transactions in MICROS system
Check in with guests to ensure satisfaction
Maintain cleanliness of work areas, china, glass, etc.
Complete closing duties like restocking items and turning off lights
Present physical and accurate checks and process payments
Follow company policies, safety, and security procedures
Welcome and acknowledge all guests according to company standards
Anticipate guests’ service needs and assist individuals with disabilities
Speak professionally and collaborate with team members
Ensure adherence to quality standards
Perform other duties as requested by supervisors.
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
Ability to speak with others using clear and professional language
Ability to stand, sit, or walk for extended periods
Ability to move, lift, carry, and place objects weighing under 25 pounds without assistance and over 50 pounds with assistance
Ability to move over uneven or slippery surfaces
Ability to grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination.
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