Mesero, Marriott Bonvoy

Marriott Bonvoy

Location:
Mexico, Guadalajara

Category:
Gastronomy

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
Set tables according to type of event and service standards
Answer questions on menu selections
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Record transaction in MICROS system at time of order
Check in with guests to ensure satisfaction with each food course and/or beverages
Maintain cleanliness of work areas, china, glass, etc., throughout the day
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate check to guest and process payment
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Protect company assets
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Support team to reach common goals
Listen and respond appropriately to the concerns of other employees
Ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Grasp, turn, and manipulate objects of varying size and weight
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience
Ability to serve food courses and alcoholic beverages
Ability to communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
Ability to record transactions in MICROS system
Ability to maintain cleanliness of work areas
Ability to complete closing duties
Ability to stand, sit, or walk for an extended period of time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
Ability to grasp, turn, and manipulate objects of varying size and weight
Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping

Nice to have:

Attention to detail
Passion for detail
Natural curiosity to learn and try new things
Staying current with trends in art, technology, or design
Eagerness to share with guests and others

What we offer:

Equal opportunity employer
Access to opportunity
Valued and celebrated unique backgrounds
Rich blend of culture, talent, and experiences
Non-discrimination on any protected basis

Additional Information:

Job Posted:
August 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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