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Serve food courses and alcoholic beverages to guests at Marriott Cancun An All-Inclusive Resort. Maintain service standards, communicate with kitchen staff, ensure guest satisfaction, and perform various physical tasks in a luxury hospitality environment.
Job Responsibility:
Serve food courses and alcoholic beverages to guests
Set tables according to type of event and service standards
Answer questions on menu selections
Communicate with kitchen regarding menu questions, wait times, and special requests
Record transactions in MICROS system
Check guest satisfaction with food and beverages
Maintain cleanliness of work areas and equipment
Complete closing duties including restocking
Present check and process payment
Follow company safety and security policies
Ensure uniform and personal appearance are professional
Welcome and acknowledge all guests according to company standards
Develop positive working relationships with team members
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required
Ability to stand, sit, or walk for extended periods
Ability to lift objects weighing less than 25 pounds without assistance and objects over 50 pounds with assistance
Ability to move over sloping, uneven, or slippery surfaces and stairs
Ability to reach overhead and below knees, including bending, twisting, pulling, and stooping
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