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Merl senior specialist

· Job Posted March 20, 2026
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Job Description

Lead Monitoring, Evaluation, Research and Learning (MERL) function from an operational and governance perspective, ensuring that impact measurement frameworks are embedded into systems, processes, and decision-making. Translate strategic impact objectives into measurable indicators, learning cycles, and evidence-based insights that strengthen program effectiveness and institutional accountability. Act as the business owner of impact metrics, ensuring alignment between program logic, operational data capture, and analytics outputs.

Job Responsibility

  • Design and maintain MERL frameworks, theories of change, indicator libraries, and learning agendas aligned with the strategy
  • Define and govern impact KPIs, ensuring clear definitions, calculation logic, and ownership
  • Work with Operational Processes to embed measurement requirements into workflows and beneficiary lifecycle processes
  • Partner with Data Analyst and Data Scientist to translate impact questions into dashboards, analyses, and predictive insights
  • Lead periodic evaluation and learning cycles, synthesizing findings into actionable recommendations
  • Support donor, grants, and institutional reporting by ensuring evidence quality and consistency
  • Establish governance standards for impact measurement and KPI definitions
  • Maintain documentation for indicators, methodologies, and evaluation approaches
  • Ensure consistency of impact measurement across programs and initiatives
  • Chair or support governance reviews related to KPI changes or evaluation methodology updates
  • Ensure monitoring and evaluation activities align with data protection and ethical research principles
  • Coordinate with Legal, Grants & Awards to ensure reporting requirements and grant obligations are met
  • Ensure beneficiary data used for evaluation is handled in compliance with PDP requirements
  • Support audit readiness by maintaining traceable methodologies and evidence sources
  • Act as business owner for impact-related data and KPI definitions
  • Validate that data captured through systems supports measurement needs
  • Work with Data Engineer to ensure required data fields and structures exist
  • Validate analytical outputs related to impact before executive reporting
  • Ensure CRM/ERP and related platforms capture data required for impact measurement
  • Collaborate with Systems Integration and Operational Processes to align workflows with MERL requirements
  • Define reporting requirements for dashboards and impact reporting outputs
  • Support testing and validation of measurement-related system changes

Requirements

  • Bachelor’s degree in Business Administration, Operations Management, Public Policy, International Development, or a related field
  • 7 years experience in MERL, impact measurement, program evaluation, or performance management roles
  • Strong knowledge of monitoring and evaluation methodologies, theories of change, and impact measurement frameworks
  • Experience defining KPIs and indicator frameworks for complex programs
  • Familiarity with data-driven evaluation and quantitative/qualitative analysis methods
  • Working understanding of BI dashboards (Power BI preferred) and data reporting concepts
  • Ability to translate program logic into measurable data requirements
  • Comfort working with CRM/ERP data structures and analytics teams

What we offer

  • Flexible and Remote Working
  • Work from anywhere, supporting your work-life balance
  • Career Growth
  • We're committed to your development, offering training and advancement opportunities
  • Performance Recognition
  • Earn raises and career progression opportunities based on a quarterly performance review and a constructive feedback cycle
  • Health and Fitness Benefits
  • Receive fitness reimbursements from day one, and after one year of employment, gain access to a health budget to support your well-being
  • Extra Paid Annual Leave
  • Enjoy 22 days of vacation, with an additional day added for each year of employment, up to a maximum of 26 days
  • Special Birthday Perk
  • Take your birthday off after a year of employment to celebrate
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