Meritain Sales Associate Team Manager

• Execute and adhere to Sales Support strategy, while continuing to evolve to meet the needs of our new business department
• Develops and implements process plans, maintain deliverables and manage deadlines, and manage a shared mailbox prioritizing requests and managing team workloads
• Ensures quality and consistency by monitoring audit findings, identifying and addressing issues and risks, communicating to senior leadership and adjusting process accordingly
• Contributes to monitoring resource utilization and availability to ensure optimal resource allocation and efficiency
• Develops training plans and strategies for new hires to ensure successful onboarding
• Delivers audit and progress reports, highlighting achievements, risks, and mitigation strategies
• Delivers Portal demonstrations for our new business opportunities and maintains collateral that corresponds with external portal demonstrations
• Coordinates with internal and external business partners to provide portal support and training to staff as needed
• Oversees ongoing training to ensure all team members are fully versed and compliant within their respective roles

• 5+ years of experience managing Sales Support and/or Account Management Support teams, with demonstrated success in developing and leaving individuals
• 2+ years of experience delivering client presentations and leading client or portal demonstrations that support product understanding and adoption
• 1+ year of experience using Salesforce
• Bachelor’s Degree or equivalent combination of education and professional work experience

Proficiency in Microsoft Office Suite

• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs