Meritain Account Director

• Develops and executes account management strategy for a strategic, multi-geography or high tier book of business
• Develops and implements account management strategies to achieve customer satisfaction, revenue, membership, and earnings objectives
• Serves as the primary interface for all products and services and creates demand for the organization's offerings
• Executes the renewal process ensuring appropriate margins and customer/membership retention targets are achieved
• Supports New Business Sales team with finalist meetings
• Develops and maintains strategic cross-functional annual business plans
• Assesses competitive environments and develops sales strategies
• Understands industry trends and ties levers to the Customer’s/Account Strategy
• Leads communication coordination for CVS/Aetna news
• Coordinates with various internal and external decision makers
• Responsible for retention and financial performance of assigned portfolio.

• 5+ years of Self-funded experience
• Current Life/accident/health license
• Previous client management experience with carrier, TPA or account management with broker experience
• History of successful client account retention rate and revenue growth
• Experience with large National size clients is a plus
• Ability to travel as needed
• Bachelor’s degree in business or related field, or equivalent experience.

Experience with large National size clients is a plus.

• Affordable medical plan options
• 401(k) plan with matching company contributions
• Employee stock purchase plan
• No-cost wellness programs including wellness screenings, tobacco cessation, and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access.