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Merchant Risk Assessment Analyst

Bulgaria, Sofia · Job Posted March 26, 2026
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Job Description

In this role, you will assess and monitor merchants and partners throughout their lifecycle, ensuring sound risk decisions. You will review new and existing accounts, analyse transaction activity, investigate risk cases, and identify potential fraud patterns. Working closely with cross-functional teams, you will provide expert risk insights to support safe and sustainable business growth.

Job Responsibility

  • Reviews of our (to be) clients, merchants, distributors. Providing post review risk statements
  • Monitoring new POS device activations, payment functionalities, limits
  • Detailed reviews of already existing myPOS merchants and their transaction behaviour
  • Risk cases investigation received via different channels and consequent resolution
  • Assisting Transaction Monitoring, Chargebacks, FinCrime, Payments, Compliance, Customer service & KYC/KYB teams with risk expertise
  • Analysis of existing client database
  • Identification and investigation of fraud & risk patterns and complex business models

Requirements

  • University degree in the field of Finance or similar
  • Very good command of written and spoken English
  • Detail-oriented, organized, with an ability to work well in a dynamic environment
  • Advanced skills in MS Office (Outlook, Excel, and Word)
  • Excellent analytical skills

Nice to have

  • Previous experience within Risk, Fraud, Banking, Compliance is a plus
  • PowerBI experience is a plus

What we offer

  • Annual salary reviews, promotions and performance bonuses
  • myPOS Academy for upskilling and training
  • Unlimited access to courses on LinkedIn Learning
  • Annual individual training and development budget
  • Refer a friend bonus
  • Teambuilding, social activities and networks on a multi-national level
  • Excellent compensation package
  • 25 days annual paid leave (+1 day per year up to 30)
  • Full “Luxury” package health insurance including dental care and optical glasses
  • Meal vouchers of 102.26 EUR per month
  • Fully covered Multisport card
  • Fully covered public transport pass for Sofia
  • Free coffee, snacks and drinks at the office

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