Merchant Operations Manager (Ads), Merchant Growth Job at Uber (Taipei City)

Director of Marketplace Operations

Our client is a celebrated food marketplace that connects people with their grea...

Location

United States

Salary:

160000.00 - 180000.00 USD / Year

80Twenty

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or advanced degree a plus
8-10+ years in operational leadership spanning merchant/vendor support, marketplace operations, or supply-side partner management (ecommerce, perishables or logistics strongly preferred)
Proven experience managing both individuals and managers in high-volume, SLA-based operations with strong escalation and quality frameworks
Deep understanding of marketplace dynamics, including supporting supply-side partners producing inventory, SKUs, or experiences
Track record of building scalable processes, operating models, and preventative systems that reduce issues and improve partner outcomes
Strong project and program management skills
able to lead multi-threaded initiatives across teams
Excellent written and verbal communication skills
sets a high bar for external merchant communication

Job Responsibility

Lead and develop a team of 6-8 direct reports (including managers), setting clear expectations, coaching performance, and clarifying ownership and handoffs across functions
Own the end-to-end merchant operational experience, ensuring merchants are onboarded efficiently, operationally enabled, supported day-to-day, and positioned to grow successfully on the marketplace
Design and run operating cadences (triage, prioritization, escalations, queue health reviews, reporting) to ensure predictable performance at scale
Lead the response to merchant-impacting incidents, including cross-functional coordination, clear internal and external communication, root cause analysis, and preventative follow-ups
Design and own proactive monitoring and early-warning systems that identify emerging merchant and marketplace-level risks and enable preventative action ahead of peak periods and volume spikes
Enable and lead teams to proactively support merchant operational growth, including adding new products, expanding shipping days, increasing volume, and scaling categories responsibly
Own and evolve merchant-facing communication across channels (email, SMS, chat), including standards, tone, templates, and consistency
Serve as the merchant advocate in cross-functional forums, balancing merchant needs and operational realities
Translate merchant feedback and operational insights into clear requirements and priorities for Product, Engineering, Operations, and Logistics

Fulltime

Director of Marketplace Operations

Marketplace Operations is a critical part of the company’s operational heartbeat...

Location

United States

Salary:

160000.00 - 180000.00 USD / Year

80Twenty

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
MBA or advanced degree a plus
8-10+ years in operational leadership spanning merchant/vendor support, marketplace operations, or supply-side partner management (ecommerce, perishables or logistics strongly preferred)
Proven experience managing both individuals and managers in high-volume, SLA-based operations with strong escalation and quality frameworks
Deep understanding of marketplace dynamics, including supporting supply-side partners producing inventory, SKUs, or experiences
Track record of building scalable processes, operating models, and preventative systems that reduce issues and improve partner outcomes
Strong project and program management skills
able to lead multi-threaded initiatives across teams
Excellent written and verbal communication skills
sets a high bar for external merchant communication

Job Responsibility

Lead and develop a team of 6-8 direct reports (including managers), setting clear expectations, coaching performance, and clarifying ownership and handoffs across functions
Own the end-to-end merchant operational experience, ensuring merchants are onboarded efficiently, operationally enabled, supported day-to-day, and positioned to grow successfully on the marketplace
Design and run operating cadences (triage, prioritization, escalations, queue health reviews, reporting) to ensure predictable performance at scale
Lead the response to merchant-impacting incidents, including cross-functional coordination, clear internal and external communication, root cause analysis, and preventative follow-ups
Design and own proactive monitoring and early-warning systems that identify emerging merchant and marketplace-level risks and enable preventative action ahead of peak periods and volume spikes
Enable and lead teams to proactively support merchant operational growth, including adding new products, expanding shipping days, increasing volume, and scaling categories responsibly
Own and evolve merchant-facing communication across channels (email, SMS, chat), including standards, tone, templates, and consistency
Serve as the merchant advocate in cross-functional forums, balancing merchant needs and operational realities
Translate merchant feedback and operational insights into clear requirements and priorities for Product, Engineering, Operations, and Logistics

Ads & Monetisation Manager

We are looking for a driven, pragmatic, and highly analytical Ads & Monetisation...

Location

Estonia , Tallinn

Salary:

Not provided

Bolt

Expiration Date

Until further notice

Requirements

You ideally have around 8 years experience in RevOps, Go-To-Market, Program or Project Management within marketplaces, e-commerce, B2B SaaS, AdTech or Retail Media
You have a proven track record of launching revenue-generating products and tools across multiple markets and customer segments
You have strong program management skills with the ability to bring structure, manage dependencies, and drive fast, effective decision making
You have excellent stakeholder management across Product, Engineering and Commercial teams with the ability to influence senior leaders through data-driven recommendations
You are highly analytical and metrics-driven with strong SQL skills and experience in data modelling, analysis, and visualisation
You have a high ownership mindset with strong communication skills, a pragmatic approach, and the ability to thrive in fast-paced, ambiguous environments.

Job Responsibility

Help shape the Ads & Monetisation strategy balancing growth, merchant success and platform profitability
Lead product go-to-markets and testing initiatives defining: playbooks, launch plans, readiness criteria, communications, adoption goals, and post-launch iteration
Turn complex data into actionable insights, forecasts, and business cases that clarify trade-offs and guide product and commercial decision making
Bridge commercial, product and data teams acting as the ultimate project manager and main escalation point for multiple concurrent workstreams
Create a systematic market feedback loop: collect insights, quantify impact, synthesize themes, and convert them into crisp inputs that help roadmap prioritisation
Define KPI frameworks that translate business needs into requirements for data assets that feed BIs, reporting, and AI tooling that improve operational efficiency and revenue growth.

What we offer

Accelerate your professional growth with unique career opportunities
Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you
Take care of your physical and mental health with our wellness perks
Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge
Connect with colleagues at annual company events and smaller team gatherings
Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

Marketing Lead, Growth Marketing

We are seeking an experienced, technically sharp marketing lead for Shopify's 3P...

Location

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

A successful track record managing SEM and product-feed-based advertising campaigns at scale (Shopping, Performance Max, or equivalent), with demonstrated ability to hit efficiency targets
Direct experience with product feed management and merchant center operations: feed diagnostics, disapproval resolution, eligibility optimization, and catalog scaling
Experience with SQL
Working knowledge of conversion tracking infrastructure: server-to-server signals, click ID mechanics, attribution windows, and how signal quality affects platform bidding
Experience partnering with engineering and data science teams on technical marketing problems (feed pipelines, attribution, measurement frameworks)
Ability to design structured experiments with clear hypotheses, kill criteria, and measurement plans
Strong stakeholder communication skills: you can translate technical performance data into clear narratives for marketing leadership and finance
Ability to thrive in a fast-paced environment and can navigate through ambiguity and work with minimal guidance

Job Responsibility

Own day-to-day operations of our Google product advertising program (Performance Max, Shopping, Search Ads & more), managing campaigns against revenue ratio and efficiency targets globally
Design and execute high-velocity testing pipelines across bidding strategies, campaign structures, audiences, creative, and landing pages
Over time, extend ownership to additional emerging channels as the portfolio evolves, managing a tiered channel strategy with structured experiments and clear kill criteria
Own the health and growth of the product catalog that powers all advertising: eligibility rules, feed quality, Google Merchant Center policies, and disapproval resolution
Monitor catalog coverage and identify scaling levers, including eligibility filter tuning, MCA suspension reduction, and feed enrichment opportunities
Partner with product and engineering teams on catalog pipeline improvements and product vetting automation
Partner with engineering to maintain and improve conversion signal pipelines, ensuring signal quality, match rates, and attribution accuracy
Work with data science on incrementality measurement, attribution model calibration, and valuation frameworks that inform spend allocation decisions
Monitor signal health (click ID coverage, event volumes, platform-reported vs. internal attribution gaps) and escalate anomalies
Work with creative strategy to develop effective product advertising programs across the funnel

Fulltime

Partner Manager, Retail

The Uber Eats team is seeking sharp, highly motivated individuals to join the Re...

Location

Taiwan , Taipei City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

Minimum 3 years of full-time professional experience in account management, retail, CPG, or a similar commercial role
Prior client-facing experience, ideally managing enterprise or mid-market accounts
Strong analytical capability with confidence in making data-driven decisions and applying sound business judgment
Demonstrated track record of managing complex partnerships and delivering measurable results

Job Responsibility

Own the commercial relationship for assigned retail categories, managing multiple merchants through annual planning and regular weekly and monthly business reviews
Execute portfolio-level commercial strategies aligned with category and merchant-specific growth objectives
Partner closely with operations teams to ensure a high-quality consumer experience
Develop and implement action plans to improve key performance indicators, including tailored promotional strategies by category or specialty store
Present and recommend data-backed solutions to merchants, clearly articulating the value proposition of Ads and Direct offerings
Serve as the primary coordination point between merchants and internal teams to ensure accurate and timely execution

Fulltime

Paid Search Supervisor

LERMA/ is seeking a solutions-oriented Paid Search Supervisor to lead performanc...

Location

United States , Dallas

Salary:

Not provided

LERMA

Expiration Date

Until further notice

Requirements

5–7+ years of experience in a digital media agency environment with deep hands-on expertise in paid search platforms
Proven track record managing complex, large-scale campaigns across Google Ads and Microsoft Ads
Deep experience buying and optimizing YouTube campaigns across multiple objectives, including awareness, consideration, and conversion
Experience evaluating and improving video creative performance through structured testing frameworks (hooks, storytelling formats, length, and calls to action)
Experience managing six- and seven-figure media budgets with strong financial stewardship, forecasting accuracy, and pacing discipline
Ability to translate campaign and creative performance data into actionable recommendations that improve both media performance and creative development
Strong understanding of modern measurement frameworks and conversion tracking, including GA4 and offline attribution methodologies
High proficiency in Excel and Google Sheets (e.g., VLOOKUPs, pivot tables) with the ability to analyze large datasets and synthesize insights into strategic recommendations
Experience presenting campaign performance and strategic recommendations to clients and senior stakeholders
Demonstrated ability to operate independently, manage complex initiatives, and proactively identify opportunities for growth and optimization

Job Responsibility

Lead the strategy, execution, and optimization of enterprise-scale search and YouTube programs across Google Ads and Microsoft Ads, ensuring campaigns align with broader media objectives and consistently deliver against performance goals
Lead campaign strategy including keyword development, audience frameworks, and structured testing roadmaps designed to unlock incremental growth
Oversee paid media budgets exceeding $5M annually, ensuring accurate pacing, forecasting, and efficient allocation of spend to meet performance goals
Lead full-funnel YouTube strategy—including awareness and Demand Gen campaigns—while partnering with creative teams to test and refine messaging, hooks, formats, and calls to action that improve engagement and performance
Serve as the primary day-to-day platform partner with Google, collaborating on betas, product insights, and strategic opportunities to unlock incremental performance
Operate with a high level of autonomy while serving as the primary owner and escalation point for campaign performance and platform partnerships
Manage and mentor junior paid search talent, setting best practices and supporting career development

What we offer

Competitive salary based on experience
Paid company holidays and vacation earned per year
Paid sick leave
Comprehensive benefits package including medical, dental, vision, life/ADD, and short-/long-term insurance
401k and annual profit-sharing retirement plans

Fulltime

Senior Account Manager, Uber Eats, Poland

Sales at Uber means navigating ambiguity, earning trust fast, and solving proble...

Location

Poland , Warsaw

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

4+ years of professional experience in account management, sales, or similar partner-facing functions
Native/Business fluency in Polish and English
Proficiency in Excel or Google Sheets, with the ability to use data to inform business judgment
Proven experience managing high-value accounts and meeting or exceeding business targets/quotas

Job Responsibility

Build and scale long-term partnerships with Poland’s top SMB merchants, moving beyond transactional support to become a trusted advisor for their business
Navigate ambiguity and internal complexity to unlock value for both our partners and Uber, ensuring they thrive on our platform
Identify and execute growth opportunities by upselling marketing solutions (Ads, promotions) that align with the specific needs of your restaurant partners
Own your portfolio end-to-end, monitoring merchant KPIs and conducting business reviews to provide data-driven recommendations that prevent churn
Collaborate across disciplines—including Operations, Marketing, and Product—to resolve blockers and shape the merchant experience at scale
Lead through tension, managing difficult conversations with partners and negotiating outcomes that create mutual value
Drive with urgency and discipline, managing your pipeline and portfolio with a constant focus on measurable impact and excellence

What we offer

bonuses
equity
other compensation
range of benefits
wellness support
fertility support
monthly Uber credits

Fulltime

Account Manager, SMB Uber Eats

The Account Manager position is a fantastic opportunity to showcase your relatio...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 3 years of experience in sales, account management, or similar functions
Desire to build a career in the commercial side of the business, working with top local accounts and crafting a business together
Outstanding listening, communication and organizational skills
You’re self-motivated and highly organized as you’ll manage a big portfolio of merchants
Proficiency with tools like Excel, Google Sheets and Salesforce
Fluency in English

Job Responsibility

Manage and Grow Restaurant Partnerships: Oversee a large portfolio of Uber Eats restaurant partners, helping them thrive on the platform by acting as a trusted consultant and developing joint business plans tailored to their needs
Foster Strong Relationships: Build meaningful connections with merchant partners through email, phone, in-person meetings, and consistent communication, focusing on trust and long-term collaboration
Upsell and Market: Introduce and sell marketing products, such as ads and promotions, to help partners achieve their growth goals and maximize their success on the platform
Drive Data-Informed Decisions: Perform quantitative, qualitative, and financial analyses to deeply understand the restaurant industry, bringing actionable insights to the table and fostering data-driven decisions
Optimize Merchant Success: Standardize best practices and refine processes to enhance merchant performance and satisfaction within your territory. Also, drive on-the-ground knowledge and context about the territory you operate into the wider Uber Eats team
Monitor and Report Performance: Set, track, and analyze KPIs and OKRs to evaluate partner success, identify challenges, and uncover new opportunities for growth
Lead Partnership Evolution: Guide partnerships through every phase—from initial relationship building and business intelligence to contract renegotiations, expansions, and new feature rollouts

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Merchant Operations Manager (Ads), Merchant Growth

Job Description

Job Responsibility

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