Merchant Onboarding Manager Job at Adyen (Chicago)

Director - Merchant Onboarding and Integration

The Director, Merchant Onboarding is accountable for establishing and leading a ...

Location

United Kingdom , London

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Define and own the end-to-end merchant onboarding operating model
Identify onboarding activities currently distributed across the organisation and recommend consolidation
Establish clear ownership, governance, service levels, and escalation paths
Design, build, and lead the merchant onboarding organisation
Create a strong leadership team and culture focused on delivery excellence
Define and maintain clear engagement models with Sales, Risk, Compliance, Operations, Product, and Technology
Own onboarding delivery performance across all merchant segments
Drive improvements in onboarding cycle times, quality, and predictability
Ensure onboarding processes are robust, scalable, and compliant
Act as the single senior business owner for onboarding capabilities with Product and Technology teams

Job Responsibility

Accountable for establishing and leading a centralised, end-to-end merchant onboarding function across Barclays Acquiring
Own the design, build, and ongoing performance of the onboarding operating model
Ensure merchants are onboarded efficiently, compliantly, and with a consistently high-quality experience that accelerates time-to-revenue
Consolidate onboarding-related capabilities where appropriate
Act as the single point of accountability for onboarding outcomes
Serve as the primary business interface with Product and Technology teams to drive onboarding priorities

What we offer

Competitive holiday allowance
Life assurance
Private medical care
Pension contribution
Supporting active commuters
Time to connect
Wellbeing in focus

Fulltime

Program Manager, Merchant Onboarding

As a Program Manager in the Delivery Commercial Operations (DCO) team, you will ...

Location

Mexico , Mexico City

Salary:

Not provided

Uber

Expiration Date

Until further notice

Requirements

At least 5 years of experience in Business Operations or Strategy within a commercial environment (Merchant, Sales, Revenue, or Product Operations)
Bachelor’s degree, preferably in Engineering, Business Administration, or related fields
Experience in Business Process Management, process mapping, and redesign, using analytics to identify and resolve operational bottlenecks
Proven ability to analyze complex data, identify patterns, and make data-driven recommendations
Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization
Fluency in English

Job Responsibility

Lead the design, analysis, and documentation of Merchant Onboarding processes to improve efficiency, standardize procedures, and ensure regulatory compliance
Ensure all processes align with Delivery’s strategic objectives and support the long-term goals of the commercial organization
Identify opportunities to enhance processes, implement best practices, and monitor performance metrics to maintain operational excellence
Work closely with stakeholders from Commercial teams, Regional SMEs, Finance, Product, and Compliance to understand process requirements, gather feedback, and implement changes effectively
Support change management initiatives related to process improvements, including communication, training, and stakeholder engagement
Define key performance indicators (KPIs) and track metrics to monitor process efficiency, identify gaps, and prioritize areas for improvement
Identify potential risks and bottlenecks during design and implementation and develop strategies to minimize disruptions and ensure business continuity
Collaborate with Engineering to leverage technology for process automation, data analysis, and workflow optimization

Fulltime

New

Merchant Onboarding Manager

We are looking for a Merchant Onboarding Manager to join our Merchant Operations...

Location

Singapore , Singapore

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

4+ years experience in commercial, compliance, project management, or related fields
Strong people skills and the ability to build relationships across teams and regions
Comfortable owning complex processes end-to-end in a fast-paced environment
Commercial acumen
Able to balance compliance requirements with commercial priorities
Fluent in English
additional languages are a plus
Prior Salesforce experience is preferred.

Job Responsibility

Understand Adyen’s product offering and advise merchants or Commercial teams on how to best leverage it
Partner with Sales Management and Compliance to shape onboarding solutions for complex deals
Maintain knowledge of regulatory and scheme compliance requirements and apply them in onboarding decisions
Consolidate operational touchpoints into a streamlined process to reduce friction for commercial teams
Engage directly with merchants, ensuring a smooth and efficient rollout
Drive decision-making and transparency through data analysis and insights
Act as a consultative partner to Sales, Account Management, Compliance, and prospects, ensuring alignment between merchant needs and internal processes
Interact with merchants as needed to ensure accurate setup and a seamless launch
Educate internal teams on relevant regulatory and procedural updates
Contribute to process improvements that support global scalability.

Fulltime

Procurement Manager

Our client is a high growth specialist engineering company that is undergoing ex...

Location

United Kingdom , Bedford

Salary:

Not provided

Beautiful Recruitment

Expiration Date

Until further notice

Requirements

Warehouse / Store / Trade Counter / Merchant experience ideally at supervisor/branch manager or as a Procurement Specialist/Procurement officer level
Alternatively, a Pump Installation Engineer/Pump Service Engineer who wants to come off the tools and go into a Procurement/Office role would be fully considered
Computer literate
Experience within the Plumbing/Builders Merchant Trade - knowledge of ordering materials/managing stock levels etc.
Experience within a Plumbers Trade merchant or Building Merchant environment / trade counter environment as a Branch Manager or Procurement Specialist/Buyer
Experience within a merchant (non-plumbing) or Facilities Management/Specialist Engineering Services Company would also be considered as a Procurement Specialist, Procurement Officer or Procurement Manager
Experience with Computers / Office 365
Experience within the Construction/FM/Plumbing Merchant/Building Merchant industry
Full UK manual driving licence/own car to get to work and back daily as this is based on an industrial estate

Job Responsibility

Cost savings & Financial Control of £2.5million procurement spend
Negotiation & Value: negotiating pricing, payment terms, and contracts to achieve best value for money, aiming for cost avoidance and direct cash savings
Supplier Management: onboard, evaluate and manage supplier performance using KPIs to ensure high-quality delivery and consistency
Supplier Consolidation: Streamline the supplier base to increase buying power & reduce administrative overhead for all items purchased to include PPE, uniforms, consumables through to the pumps, motors and fans used on jobs
Inventory Coordination: maintain optimal stock level, aligning purchasing spend with demand planning to avoid overstocking or stockouts
Ensuring on site storeroom are kept organised and tidy
Liaising with site operatives and supervisors to ensure that the correct materials for jobs are delivered to sites in a timely manner. Any back orders are being delivered from the merchant and any material issues are communicated to the company
Overseeing and dealing with the credit / exchange of defective materials
Managing the process of ordering job materials and managing job materials as they are delivered to Head Office
Maintaining clear communication with suppliers to establish lead times & estimated demand

Fulltime

Tele Sales Executive

Responsible for acquiring new merchants for Internet Payment Gateway (IPG) servi...

Location

Sri Lanka , Colombo

Salary:

Not provided

PAYable (Pvt) Ltd

Expiration Date

Until further notice

Requirements

1–3 years experience in sales, banking, fintech, or compliance
Basic knowledge of online payment processing preferred
Understanding of KYC procedures is an advantage
Good communication and analytical skills
Target-oriented with attention to detail

Job Responsibility

Generate and onboard new merchants for IPG services
Explain IPG features, charges, and settlement process
Manage the end-to-end onboarding process
Assess merchant suitability for onboarding
Collect and verify required registration documents
Perform basic KYC and background checks
Identify and escalate high-risk or suspicious businesses
Coordinate internally for approval and activation
Maintain proper records and CRM updates
Achieve monthly onboarding targets

Fulltime

Customer Service Analyst

We are looking for a colleague who is passionate about customers and interested ...

Location

India

Salary:

Not provided

Amex

Expiration Date

Until further notice

Requirements

Graduate / post-graduate
Strong interpersonal, communication and listening skills
Good Analytical Skills with Eye for Details
Proficient in MS Office Tools, PowerPoint, and Excel
High levels of personal accountability and attention to detail
Ability to manage multiple tasks simultaneously
Outside rules-based box thinking, teamwork, curiosity & adaptability
Good understanding of merchant business and USA Tax preferred but not vital
Demonstrated ability to effectively work in strenuous and challenging conditions

Job Responsibility

Ensure extraordinary service by promptly and accurately responding to requests from merchants
Onboarding the merchant accounts on the system
Evaluating and analyzing merchant account information
Recommending tailored solutions to merchants that add value to their business
Supporting the merchant onboarding business for EMEA market- Multicurrency platform
Perform Know your Customer (KYC) and Anti-Money Laundering (AML) due diligence
Ensure merchant accounts are set up in line with the CHC guidelines for EMEA - MCCY market
Providing best in class merchant experience by resolving financial and maintenance queries for EMEA based merchants
Liaising with the various affiliation channels to ensure this process runs smoothly
Ensure customers, stakeholder and colleague metrics such as Occupancy, UPH (Unit per Hour) and Quality are met

What we offer

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements
Generous paid parental leave policies
Free access to global on-site wellness centers
Free and confidential counseling support through Healthy Minds program
Career development and training opportunities

Senior Software Engineer (Java) - Identity & Verification

As a Software Engineer on the Identity & Verification team, you will have full o...

Location

Netherlands , Amsterdam

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

Strong foundation in Java, with experience building web services and REST APIs
Proven experience in building and maintaining highly scalable and reliable distributed systems
Comfortable with SQL/PostgreSQL and understand how to work with databases effectively
Embrace a culture of operational excellence and have a solid grasp of monitoring best practices, SLOs, and resilience patterns
Naturally takes ownership, seeking the autonomy to drive your work forward
Possess a proactive and inquisitive approach to problem-solving
Strong collaborative spirit and a history of driving technical discussions
Strong interest in advanced software development and design patterns, with a focus on scalability and resilience

Job Responsibility

Design and build solutions for highly scalable and reliable distributed systems that are central to Adyen’s success
Develop and implement the technology, processes, and potential machine learning models for Payments and Know Your Customer (KYC) data collection
and automated verification across the entire customer (merchant & shopper) lifecycle
Contribute to the platform framework that manages the onboarding of legal entities and the integration of identity and verification capabilities
Influence the entire software development lifecycle, from contributing to architectural design and strategic implementation to assisting with testing and deployment
Take end-to-end ownership, seeing your work through the development lifecycle
Uphold high standards for system health by implementing robust monitoring, defining Service Level Objectives (SLOs), and creating effective alerting
Collaborate closely with your team, Product Managers, Customer Onboarding teams, Merchant Operations, and Regulatory teams to refine and implement your ideas
Develop and implement observability tools to proactively monitor system performance and deliver strategic solutions to enhance system reliability and efficiency

CDD Underwriting Analyst

We are looking for an CDD Underwriting Analyst to be part of our APAC CDD team t...

Location

Singapore , Singapore

Salary:

Not provided

Adyen

Expiration Date

Until further notice

Requirements

2-6 years of prior experience in a risk or compliance related domain
firm grasp and understanding of risk mitigation and Internal Controls related to CDD, EDD and AML/ CFT
comfortable navigating both project management and detailed operational work
good communication and relationship-building skills
prior experience in collaborating with globally distributed, multicultural teams
strong collaborator who is proactive, structured, and able to independently manage multiple work streams

Job Responsibility

Perform risk assessments during onboarding based on customers' profile
Setup and monitor procedures related to merchant onboarding and changes
Execute merchant changes which require a change in client data
Support and train colleagues around the onboarding processes and compliance procedures
Support Commercial/Product teams in regards to new and existing merchants questions around onboarding requirements and restricted products

Merchant Onboarding Manager

Adyen

Location:
United States , Chicago

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 05, 2026

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