Merchant Manager

• Support product promotions with key National Account customers in alignment with product marketing activity
• Develop and maintain relationships with key merchant customers across branch networks, including Branch Managers, Assistant Branch Managers, and Sales staff
• Work closely with National Account Managers and teams to implement business plans and deliver the strategy for National Accounts
• Build professional relationships and liaise with other departments within Etex Building Performance to ensure smooth collaboration
• Support the implementation of the core stock profiling product range within designated accounts
• Deliver value propositions and drive value creation with key National customers
• Analyse customer sales performance and collaborate with the team to address areas of underperformance and create improvement plans
• Support exhibitions, conferences, branch openings, trade days, and sales events to represent the company
• Update the CRM tool daily with project tracking, customer calls, leads, complaints, and other relevant details

• Proven internal / external sales experience, ideally in construction industry
• Strong phone presence and experience with achieving set goals
• Good influencing and persuasive skills
• Be proficient with Microsoft and associated web presentation tools
• Experience working with Salesforce.com or other CRM systems
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, prioritise, and manage time effectively

Flexibility: For us, hybrid and flexible working is all about trust, and we want you to be able to do your best work