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Merchant Fraud Analyst

United States, Chicago 85000.00 - 110000.00 USD / Year · Job Posted March 05, 2026
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Job Description

As part of the Merchant Fraud team in Chicago you will be working closely with Risk, Product, and other Merchant Operations teams. Within this role you are responsible for identifying, investigating, and preventing fraudulent activities related to our acquiring and embedded financial services. Your expertise will contribute to maintaining the integrity of our platform and ensuring a secure and trustworthy environment for our users.

Job Responsibility

  • Monitor and investigate transaction patterns, account activities, and user behavior patterns to detect and mitigate fraudulent activities in real-time
  • Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed
  • Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols
  • Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods

Requirements

  • 1-3 years of experience in fraud at a financial institution
  • Knowledge of the payments ecosystem, issuing and acquiring, and the fraud types impacting mainly issuers (e.g., chargeback fraud, scams, account takeover)
  • Highly analytical and data-apt
  • proficient in using data to identify emerging trends, drive investigations, and suggest improvements to fraud operations policies and tooling
  • Experience with fraud prevention, fraud detection, fraud investigations and fraud remediation in the banking sector
  • Willingness to make difficult decisions and quickly learn and iterate from these experiences
  • skilled at using data to drive decisions
  • Able to work both on your own and with others, taking ownership where your knowledge is needed
  • a strong collaborator who is comfortable with connecting with colleagues globally across different teams and cultures

Nice to have

experience in an issuing bank, PSP, or other fintech platform is a plus

What we offer

equity (RSUs)

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