Merchant Fraud Analyst

• Monitor and investigate transaction patterns, account activities, and user behavior patterns to detect and mitigate fraudulent activities in real-time
• Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed
• Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols
• Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods

• 1-3 years of experience in fraud at a financial institution
• Knowledge of the payments ecosystem, issuing and acquiring, and the fraud types impacting mainly issuers (e.g., chargeback fraud, scams, account takeover)
• Highly analytical and data-apt
• proficient in using data to identify emerging trends, drive investigations, and suggest improvements to fraud operations policies and tooling
• Experience with fraud prevention, fraud detection, fraud investigations and fraud remediation in the banking sector
• Willingness to make difficult decisions and quickly learn and iterate from these experiences
• skilled at using data to drive decisions
• Able to work both on your own and with others, taking ownership where your knowledge is needed
• a strong collaborator who is comfortable with connecting with colleagues globally across different teams and cultures

experience in an issuing bank, PSP, or other fintech platform is a plus

equity (RSUs)