Merchant Fraud Analyst Job at myPOS (Sofia)

Senior Fraud Operations Analyst

Shopify's Trust team develops solutions to prevent, detect and mitigate bad acto...

Location

Salary:

Not provided

Shopify

Expiration Date

Until further notice

Requirements

Substantial experience in merchant fraud analysis specifically within the payments processing and ecommerce sectors
In-depth knowledge of merchant fraud patterns with the ability to think creatively and analytically
Proven capability in shaping fraud prevention strategies and detection rules
Exceptional written and oral communication skills
Proven track record in comprehensive case studies and risk evaluations
Comfort with ambiguity and obscurity
A self-starter comfortable working with remote teams and in a highly independent role

Job Responsibility

Use data to investigate new risk patterns and translate findings into repeatable, scalable solutions
Partner with product, engineering, and data teams to translate fraud insights into technical requirements and automated solutions
Share regular updates, insights, and knowledge with fraud operations teams and cross-functional partners
Mentor team members, maintain playbooks and documentation, and raise the bar for fraud analysis across Shopify
Identify and address gaps in reporting, dashboards, and operational tooling
Own and oversee merchant fraud investigations and conduct deep-dive analyses on complex, high-exposure fraud schemes
Identify and develop fraud detection measures and mitigation strategies that balance fraud prevention with merchant friction and business growth
Monitor and analyze internal and external fraud trends to anticipate emerging threats

Merchant and Loyalty Rewards Integrity Manager Senior Vice President

The Merchant and Rewards Integrity Manager will lead enterprise efforts to stren...

Location

United States , Jacksonville; San Antonio; O'Fallon; Tampa; Florence; Johnson City; Sioux Falls; New Castle

Salary:

130880.00 - 196320.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years relevant experience
Experience in fraud risk, business impersonation, merchant fraud, product risk, payments, and rewards and loyalty ecosystems, payment
Experience with product management or product risk is desirable.
Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams.
Excellent communication skills – verbal & written
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Lead and develop a multidisciplinary team of data scientists, data analysts, and fraud strategy professionals.
Strengthen merchant and rewards risk controls to detect, analyze, and enhance enterprise safeguards related to merchant impersonation, inauthentic business entities, loyalty rewards exploitation.
Lead data scientists in developing and optimizing behavioral anomaly detection, fraud detection, and entity linkage and network analysis,
Translate risk typologies into scalable detection strategies
Improve precision and recall of merchants and rewards monitoring controls.
Establish measurable performance indicators across merchant and rewards risk domains.
Oversee intelligence monitoring across digital channels and relevant marketplaces to identify emerging merchant and rewards trends and exploitation patterns
Partner with Product and Marketing Teams to embed risk considerations into launches and promotions.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime