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Merchandising Team Lead

United States, Richmond · Job Posted July 13, 2026
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Job Description

The role of Merchandising Team Lead (MTL) is a vital position in ensuring the success of the Retail Services Department as a whole. In this position, you will lead a team of 3-4 Merchandising Specialists through convenience store resets, both at the chain and individual store level. The MTL will work closely with the Regional Sales Managers and Territory Managers in their assigned geographic location to create and implement a schedule to complete the workload required.

Job Responsibility

  • Team Scheduling and communication of that schedule to all partners involved
  • Ordering of Tags and Supplies for team as needed
  • Working with the POG Manager to ensure proper POGs are available for resets
  • Completing store reset pre-work in partnership with DRS, RSM/TM, and customer
  • Working hands-on with the team to complete resets in stores and ensuring all work is being executed properly inclusive of POG sets, product return sorting, etc
  • Leadership and development of the team through continuous feedback, annual reviews, and other performance management tasks
  • Oversight of hiring and onboarding new team members in partnership with the Director of Retail Services and Talent Manager
  • Managing team expense reports and PTO and providing approvals on a weekly basis
  • Creating a team culture that promotes the MR Williams values and centers on collaboration, respect, and selfless service
  • Attend trainings, conferences, and other meetings as needed
  • Other duties as assigned by Leadership

Requirements

  • 1-2 years of previous management/supervisory experience preferred
  • Clean driving record required
  • Ability to lift, push, pull up to 50 lbs
  • This position includes frequent overnight travel

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