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We're looking for a Merchandising & Promotions Manager to bring our digital platforms to life and support sales performance across the UK&I region. You'll execute merchandising strategies, coordinate promotional campaigns, and help create compelling online experiences that drive conversion and meet customer expectations.
Job Responsibility
Execute merchandising plans for web platforms within your assigned area, applying established governance frameworks to create exceptional customer experiences and coordinating activities across channels including app
Monitor performance across web sales, collect and analyse traffic, conversion, and booking data to provide insights and identify optimization opportunities
Support the planning and delivery of sales campaigns ensures alignment with commercial strategy and brand positioning, while collecting data on campaign effectiveness informs future planning
Coordinate the execution of online discount, promotion, and offer strategies, working with commercial teams to ensure promotional approaches support business objectives and drive initiatives
Work with the Sales Optimisation, Personalisation & Digital Change team to prioritise, implement, and track merchandising testing activities to support data-driven decision making and establish best practices
Contribute to initiatives that accelerate digital growth, gathering insights into performance trends and providing input to digital roadmaps to ensure merchandising capabilities support business objectives
Requirements
Proven experience in digital merchandising, eCommerce, and online sales, preferably within the travel industry or similar, with understanding of how to optimize digital platforms for conversion
Commercial awareness helps you understand priorities and how they translate into merchandising and promotional strategies
Experience using several Content Management Systems and digital web/app systems effectively
Experience in supporting digital sales campaigns and creating effective offers and promotions
Strong team player with the ability to work effectively with others, experienced in collaborative planning and execution of initiatives
Good communication skills enable you to build relationships across commercial, marketing, and technology teams, while your adaptability helps you navigate changing priorities in a dynamic digital environment
What we offer
Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Access to the TUI Learning Hub
Opportunities to work on global projects and teams
Involvement with local charity and sustainability initiatives like the TUI Care Foundation