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Merchandising Planning Director

United Kingdom, London · Job Posted January 03, 2026
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Job Description

The Merchandising Planning Director role is an exciting opportunity to help the company grow sales and profit by optimising its inventory management.

Job Responsibility

  • Lead the inventory team to ensure they work with the commercial and NPD teams to convert the business plans into an accurate demand plan
  • Manage the buyplan to optimise inventory levels and availability across web, stores and wholesale accounts
  • Ensure inventory levels are coordinated to manage to supplier capacity constraints
  • Optimise retail allocation process to ensure optimum availability in stores
  • Track and monitor availability and stock targets, reporting on performance and identifying opportunities
  • Best practice approach to ensure teams invest their time in the most effective way including strong collaboration with commercial, finance and brand teams
  • Ensure strong audit processes are in place across all areas
  • Drive automation of manual tasks to free up time for value added activities
  • Liaise with NPD on assortment planning across channels, understanding trends across channels and opportunities to drive profit growth
  • Work with the retail and growth teams to manage key promotions to optimise for markdowns and profit growth
  • Oversee our S&OP process, guiding the company to the right end to end process
  • Manage from the top line strategy of the S&OP down to the detail of meeting schedules, agendas, key information, how-to guides for each sector
  • Reinforce this by monitoring, feeding back and implementing corrective action to the end-to-end process
  • Ensure our physical distribution, systems and logistics setup can meet the needs of our future scale
  • Implement continuous improvement and operational excellence processes to enable future efficiencies, scale and budget savings
  • Develop a deep familiarity for how our operations across inbound, outbound and customer care work, so that you’re able to audit performance and create a focus on the KPIs that matter within the team
  • Ensure we are delivering to our high customer experience expectations while keeping a strong grip on cost
  • Ensure we have clear oversight and plans in place to effectively scale operational resources for both seasonal peaks and long term planning (People/Space/Materials)
  • Lead the Inventory Management function, ensuring they have the best talent and develop expertise alongside the ability to thrive in a fast paced, entrepreneurial environment
  • Use strong data analysis and reporting to drive action. Show and foster in others a strong bias to action and effective escalation with respect to the identification and resolution of issues
  • Motivate teams to meet business priorities by championing the values of the brand. Put in place a communication, engagement and welfare plan that ensures the team are well informed, listened to and happy
  • Coach and develop your direct reports to deliver their role to the best of their ability
  • Maintain a foundational understanding of company policies that affect your team, including any team members in other territories or business divisions, and ensure those policies are applied fairly and consistently
  • Recognise and celebrate successes
  • Manage your team’s performance, attendance and any incidents that arise
  • Support your team in prioritising their wellbeing, providing guidance on workflow management and prioritisation to enable work/life balance
  • Lead by example, showcasing the MV behaviours, competencies and values
  • Empower your team to make decisions, providing guidance and support and identifying the learning opportunity from our ‘test and learn’ behaviour
  • Collaborate with the People & Culture team for advice on complex or sensitive matters

Requirements

  • Deep experience of supply chain, demand planning, and S&OP planning in volatile contexts
  • Required technical skills include championing technical excellence and the ability to evaluate and implement new tools relevant to the task
  • Ability to document your authorisation to work in the United Kingdom

Nice to have

  • Are hands-on, solutions-focused, and entrepreneurial
  • Collaborate openly with humility, honesty, and humour
  • Embrace learning, teaching, and personal growth
  • Stay resilient, adaptable, and self-motivated in a creative environment
  • Speak up when you don’t know—and act fast to figure it out

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