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Merchandising Manager, Handbags

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Sotheby's

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Location:
United States , New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

70000.00 - 80000.00 USD / Year
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Job Description:

The Merchandising Manager is responsible for working with specific business units (Fashion, Fine Arts, Interiors, Jewellery, Handbags or Watches) in evaluating and processing incoming consignment inquiries from both private individuals and corporate consignors, providing client support with the entire consignment process, cataloging, pricing and managing consignments through the merchandising pipeline. The Merchandising Manager will work closely with the specific business units and the Marketplace teams on a daily basis, serving as the hub of information for all consignments on Sotheby’s Buy Now Marketplace and offered in buy now retail outlets.

Job Responsibility:

  • Manage all inbound consignment inquiries from private handbags and dealer consignors
  • Answer client queries, oversee a portfolio of handbags contacts, develop new business from existing clients and actively seek new sales opportunities
  • Develop trusted advisor relationships with key individual handbag consignors, dealers and end customer stakeholders
  • Liaise between customers and cross-functional internal teams (including operations, finance, post sale, compliance or client services) to ensure the timely and successful delivery of our solutions according to customer needs
  • Expertly evaluate potential consignments for salability according to diamond, gemstone, silhouette, price point, metal, designer or private label and negotiate commissions and agree fixed prices for appropriate handbags
  • Clearly communicate the Sotheby’s value proposition and process to consignors to deliver an exceptional client experience
  • Maintain the highest standard of client service, and proactively manage and support high-touch clients. This may include preparation of reports, or sales reconciliations
  • Serve as the main point of contact for all handbags account management and pre and post sale matters (including VAT, delivery note, client account creation, finance, delivery note, self-billing breakdown or administration)
  • Possibly manage a team of Account Associates or Account Coordinators
  • Maintain detailed status reports for all consignments, communicating these regularly to all internal and external stakeholders
  • Represent the Sotheby’s Buy Now Handbags offering communicating the selection, offering and proposition to increase consumer awareness

Requirements:

  • Proven account management, project management or other relevant experience
  • Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Working-to-expert knowledge of specific business units (Fashion (Handbags and Sneakers), Fine Arts, Interiors, Jewellery, Watches)
  • Entrepreneurial spirit coupled with a high level of self-motivation
  • A high degree of business acumen, sophistication, and the ability to establish trust with a variety of personalities
  • Demonstrated track record of meeting & exceeding monthly goals
  • Great degree of organization and attention to detail
  • Comfort with ambiguity, and ability to navigate new business challenges
  • Ability to master multiple technical devices and systems
  • Ability to manage and work with teams in multiple locations

Nice to have:

  • Digital or online experience a plus, but not required
  • Experience with VAT nuances for pre-owned and new categories a plus, but not required
What we offer:
  • discretionary bonus
  • competitive benefits package

Additional Information:

Job Posted:
January 06, 2026

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