Merchandising Account Manager

• Prepare essential information for customer meetings, reviewing previous seasons
• attend initial customer meetings, take notes, and circulate summaries and action items
• set up customer order sheets in Excel with utmost accuracy
• add confirmed order quantities to buy plans for the sourcing team
• reconcile purchase orders and confirmed orders, ensuring alignment
• prepare comprehensive order sheets for sourcing, including customer and size details
• collaborate with the sourcing team to ensure correct product and packaging labelling
• track orders with the production team, managing the Critical Path and proposing actions for late deliveries
• prepare 'available to sell' reports for account managers
• support sample preparation for meetings
• provide the warehouse team with weekly forecasts for timely order bookings
• communicate monthly shipping reviews to customers, enabling them to raise core product orders
• collate information to aid the account manager in strategizing by brand/customer
• manage and support the account coordinator in prioritising tasks and meeting deadlines
• conduct training sessions to enhance team knowledge
• establish and follow new processes, suggesting improvements as needed
• identify training requirements and actively participate in development sessions
• work towards clear objectives, taking ownership to achieve them.

• 2-3 years of experience in a similar role within the fashion industry
• exceptional attention to detail and a diligent work ethic
• organised and efficient in a fast-paced environment
• analytical thinker and effective problem solver
• excellent communication skills, with confidence in dealing with internal and external stakeholders
• proactive, flexible, and able to prioritise effectively
• proficient in Excel
• SAP experience is a plus but not essential.

SAP experience.