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The Merchandiser Lead is a veteran that is responsible for covering multiple routes while sustaining exceptional customer service for Keurig Dr Pepper brands to retail stores within an assigned territory.
Job Responsibility:
Merchandise store shelving, coolers and displays with Keurig Dr Pepper brands in retail stores
Partner with Sales Representatives/Managers to coordinate delivery and merchandising schedule
Build effective relationships with store personnel to assure superior customer satisfaction
Identify incremental sales opportunities for Sales Representative to pursue
Provide feedback on competitor activities and best practices
Cover routes and provide sales and/or merchandising services as assigned
Available to work weekends and holidays
Follow the 4 week training schedule established for merchandising team with new hires
Handle majority of swing merchandising needs
Train all merchandisers on best practices and help them grow
Brief the frontline employees on scheduling and meetings
Responsible for an area equal to 3 normal Merchandising routes
Requirements:
1 year of experience in customer service, involving tasks such as resolving customer issues, maintaining effective communication with store managers, and responding to customer requests
Ability to lift-up to 50 lbs repeatedly
Capability to push and pull up to 100 lbs repeatedly