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Merchandise Sales Associate

United States, Grand Rapids · Job Posted March 01, 2026
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Job Description

Robert Half is seeking success driven and customer-focused Sales Associates to support a high‑volume theatrical event. This role is ideal for individuals with strong communication skills, a friendly and engaging personality, and the ability to work effectively in fast‑paced, guest‑facing environments. We are looking for 15 customer-focsude Sales Associates! This is the perfect role to supplement your income in the evenings and weekends. Position Overview Sales Associates will assist guests during multiple weekly shows by performing retail, merchandise, and cash-handling duties. Candidates should be quick learners who can adapt to routine operational needs and maintain an exceptional level of guest service. This role requires physical stamina, including the ability to stand for extended periods and lift boxes up to 40 lbs. A mandatory orientation/training session will occur on the first day, with scheduling details provided at that time. There are typically 7–8 shows per week, and candidates should be able to commit to at least 4 shows weekly, including one weekend shift. Scheduling is based on business needs and is not guaranteed. A uniform top will be provided; employees must supply black pants and black shoes. Face masks are available upon request.

Job Responsibility

  • Provide exceptional service to guests of all ages in a fast-paced, customer-facing environment
  • Perform accurate and efficient cash-handling and retail transactions
  • Maintain clean, organized, and well-stocked kiosk areas
  • Respond quickly and proactively to guest needs and questions
  • Monitor product levels and assist with kiosk replenishment
  • Work collaboratively with team members to meet shared goals
  • Maintain proper spatial awareness in a narrow kiosk workspace
  • Follow the required appearance guidelines
  • Stand, push, pull, and twist to retrieve products for up to 5.5 hours

Requirements

  • Previous retail experience required
  • Cash-handling experience required
  • Strong verbal communication skills
  • Ability to work well within a team
  • Able to maintain accuracy under time pressure
  • Friendly, detail oriented, and proactive approach to guest service
  • Effective time-management and multitasking abilities
  • Must be able to lift up to 40 lbs
  • Must be comfortable standing for extended periods
  • High attention to detail in maintaining kiosk presentation
  • Passion for interacting with a diverse audience
  • Ability to perform quick and accurate till transactions
  • Commitment to providing an outstanding guest experience
  • Ability to follow appearance and dress code guidelines
  • High School Diploma required

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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