Merchandise Associate

• Customer Service – Meet and exceed customer expectations and boost sales by providing an energetic and positive environment for teammates and customers
• Create an emotional connection with every customer by being a passionate and enthusiastic Legends / MLB Brand ambassador
• Sales - Complete sales transactions efficiently and accurately while adhering to cash protection procedures
• welcome all available opportunities to increase individual and store performance
• Use selling expertise to maximize opportunities at the POS to create add-on sales and build customer loyalty
• Knowledge of store and individual targets and actively work to meet or exceed these by using all available resources
• Proactively seek and incorporate basic core and seasonal product knowledge into a unique service approach within assigned store zones
• Collaborate productively and respectfully with team members to meet or exceed store goals
• Maintain an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards
• Handles returns and exchanges. Making sure to use these transactions as an opportunity to reinforce and enhance the customer experience
• Stock - Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor
• Use retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
• Ensure adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity
• Understand and act on procedures required for reporting low stock levels, inventory discrepancies and customer product requests to management as needed
• Loss Prevention - Minimize loss by actively maintaining sales floor awareness while serving customers
• Comply with store policies and procedures to maintain a safe shopping and working environment
• Perform other duties as assigned by supervision.

• All applicants must be at least 18 years of age
• High school diploma or equivalent. College degree preferred.
• Prior proven experience in a sports/fashion focused retail environment
• Demonstrate an inspirational attitude that contributes to a positive team environment
• Energetic, self-motivated, warm, and friendly personality
• Ability to build and maintain effective working relationships team members
• Willingness and drive to exceed customer expectations
• Maintain regular and consistent attendance and punctuality
• Ability to perform basic math skills
• ability to accurately count change and balance bank
• Must be able to work and adapt quickly in a fast-paced and continuously changing environment
• Ability to work independently or in a team during set up and to get tasks done quickly
• Ability to walk and stand for extended periods of time
• must be able to handle, feel and reach, climb, balance, stoop, kneel, crouch and operate a Brannock device
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus
• Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds
• Must be flexible to work extended hours including late nights, weekends and holidays
• Must be able to communicate effectively with colleagues, customers and management
• Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.