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Our retail staff are responsible for creating the ultimate concert experience for every guest. From the moment doors open, we’re here to deliver legendary service that matches the energy and excitement of the show. Whether it’s helping guests find the perfect piece of merch, showcasing exclusive items, or bringing the vibe of the concert to life through top-tier customer service — our goal is to elevate every interaction. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the guests, this is the place for you.
Job Responsibility:
Provide an exciting, positive, and fun environment for our diverse team & guest base
Greet guests & ascertain their interest, so you may make sales recommendations
Excellent accuracy when using POS systems
Demonstrate ownership in cleaning, re-stocking, & any other tasks assigned by supervisor
Present merchandise to increase sales with add on items
Must be able to describe merchandise features, benefits, and explain use
Maintain inventory, merchandise placement, and accurate counts. Assist in inventory
Must be able to read & implement plan-o-grams
Cleaning of shops & fixtures
Other duties as assigned by supervisor
Requirements:
Honesty and integrity in all actions and language
Must be able to take constructive feedback & make necessary changes
Excellent customer service and selling skills
Be willing to work extended hours on event days
Must be able to work weekends & overtime as needed
High school graduate, GED, or equivalent experience in comparable company
Accuracy in open & close procedures
Able to lift 50lbs and stand for long periods of time
Innovative & self-starter, who can work independently and as part of a team
Flexibility in duties & responsibilities as needed in other areas
What we offer:
medical, dental, vision, life and disability insurance, paid vacation, and 401k plan