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Merchandise Associate- NCAA Hall of Champions

United States, Indianapolis 14.00 USD / Hour · Job Posted February 20, 2026
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Job Description

Our retail employees are responsible for creating the ultimate experience for the fan. Our number one priority is to provide fans with a legendary experience each time they enter the store. We strive to create an environment unlike any other sporting event world-wide. We go above and beyond to exceed their expectations in customer service, display of merchandise, and attention to detail. If you have a passion for retail, an outgoing personality, love to sell, enjoy working in teams and strive to create relationships with the fans, this is the place for you.

Job Responsibility

  • Assist guests with their overall experience while also maximizing sales within the retail kiosks
  • Answer guests' questions regarding Hall of Champions equipment, which includes and is not limited to retail & interactive kiosks, displays, theater
  • Complete quick and friendly retail transactions with customers
  • Maintain general cleanliness of the Hall of Champions equipment and retail fixtures
  • Stock, organize and sell merchandise in the retail kiosk and assist in executing all company visual merchandising directives
  • Assist in daily inventory control, weekly cycle counts and a twice-yearly physical inventory of the Hall of Champions merchandise (or as requested by Legends Global Merchandise inventory control)
  • Assist with overseeing the capture of all sales records (POS) on all admission tickets & merchandise sold out of the Hall of Champions
  • Perform Total Customer Experience
  • Other duties may be assigned

Requirements

  • High school diploma or general education degree (GED)
  • or one to three months related experience and/or training
  • or equivalent combination of education and experience
  • Retail experiences a plus but not mandatory
  • Must be a team player
  • Self-motivated to stay busy during slow periods
  • Strong verbal communication skills
  • Must have good interpersonal skills for interacting with customers, staff, and NCAA contacts
  • Basic computer skills
  • Microsoft Office, Word, Excel, Outlook
  • Ability to understand and follow NCAA and Legends Global Merchandise policies, procedures and work processes
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations
  • Knowledge of products and quality focus

Nice to have

Retail experiences a plus but not mandatory

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

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