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Sytner BMW Worcester Logo Sytner BMW Worcester · Office Administration

Mercedes-Benz Warranty Administrator

United Kingdom, Colindale · Job Posted July 04, 2026
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Job Description

Sytner Group currently has an opening for a highly motivated Warranty Administrator to join our prestigious dealership at Mercedes-Benz of Colindale. As a Sytner Warranty Administrator, you will be responsible for costing and invoicing all warranty jobs. You will ensure the accurate submissions of warranty and goodwill claims on a daily basis and ensure recalls are administered and warranty debt is controlled. You will also ensure manufacturer standards are adhered to at all times. Sytner Warranty Administrators work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Job Responsibility

  • Costing and invoicing all warranty jobs
  • Ensuring accurate submissions of warranty and goodwill claims on a daily basis
  • Ensuring recalls are administered
  • Controlling warranty debt
  • Ensuring manufacturer standards are adhered to

Requirements

  • Previous experience in an administrative capacity is essential
  • Knowledge of the motor industry and the Kerridge system would also be advantageous
  • Excellent organisational skills
  • Ability to handle conflicting demands and identify priorities
  • Excellent interpersonal skills
  • Ability to develop strong, cooperative relationships with customers & colleagues

Nice to have

  • Knowledge of the motor industry
  • Kerridge system

What we offer

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Flexible working solutions
  • Structured Career Path
  • Learning and Development Opportunities
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