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Mercedes-Benz Star Expert

United Kingdom, Loughton Employment contract · Job Posted July 04, 2026
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Job Description

A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Loughton. As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Job Responsibility

  • Be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand
  • promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership

Requirements

  • Previous experience of working in retail
  • ability to maintain exceptional customer care in a competitive environment
  • passion for delivering excellent customer service
  • determination to expand knowledge and inspire others
  • enthusiasm and self-motivation
  • customer service experience within a retail environment

What we offer

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Flexible working solutions

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