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A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Loughton. As a Mercedes-Benz Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.
Job Responsibility
Be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand
promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership
Requirements
Previous experience of working in retail
ability to maintain exceptional customer care in a competitive environment
passion for delivering excellent customer service
determination to expand knowledge and inspire others
enthusiasm and self-motivation
customer service experience within a retail environment
What we offer
Enhanced Holiday Entitlement – 33 days inc. bank holidays
Industry-leading Maternity, Paternity and Adoption Pay