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Mercedes-Benz Star Expert

United Kingdom, Carlisle · Job Posted July 04, 2026
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Job Description

A fantastic opportunity is available for a Star Expert to join our team at Mercedes-Benz of Carlisle. As a Sytner Star Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand. You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership. This is a full-time role which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

Job Responsibility

  • You will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand
  • You will promote the benefits and unique selling points of Mercedes-Benz, accessories and vehicle ownership

Requirements

  • Ideally, you will have previous experience of working in retail and be able to maintain exceptional customer care in a competitive environment
  • A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others
  • you will demonstrate enthusiasm and self-motivation to excel in customer service

What we offer

  • Enhanced Holiday Entitlement – 33 days inc. bank holidays
  • Industry-leading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work

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