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Mental Health Technician

United States, Omaha Employment contract 16.83 - 23.77 USD / Hour · Job Posted June 02, 2026
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Job Description

As our Mental Health Tech, you will be vital support for Behavioral Health's front and back office functions, assisting psychiatrists, patients, and the care management team. You'll ensure smooth operations, quality medication management, and clinical problem-solving. Every day you will provide basic medication triage, support services, and take vital signs for behavioral health patients. You'll manage front office reception, patient registration, insurance/copay processing, and telephones, while also handling back office tasks like refill requests, injections, and accurate EHR documentation. To be successful, you need strong multitasking, meticulous attention to detail, and a rapid ability to learn complex information accurately. Exceptional customer service, calm under pressure, EHR proficiency, and strict confidentiality are essential, along with flexibility to float.

Job Responsibility

  • Provide basic medication triage, support services, and take vital signs for behavioral health patients
  • Manage front office reception, patient registration, insurance/copay processing, and telephones
  • Handle back office tasks like refill requests, injections, and accurate EHR documentation
  • Assists patients through a trauma informed care atmosphere in the development of individuality and appropriate methods of self-expression
  • Assists the patients in acknowledging and accepting responsibility for psychological and behavioral patterns
  • Provides appropriate emergency care and maintains a safe environment
  • Provides trauma informed care and supervision to patients needing physical restraints or seclusion
  • Assists the patient in dealing with relationship difficulties, supports and teaches appropriate socializations skills
  • Facilitates various supportive, classroom educational and psych-educational activities
  • Communicates effectively utilizing both verbal and writing methods within a diverse and multicultural environment

Requirements

  • High School Graduate and with at least 1 year of experience in mental health
  • Basic Life Support - CPR
  • Basic Life Support Instructor
  • First Aid

Nice to have

  • Bachelors Other in Human Service field or one year experience in the Behavioral Health field is preferred
  • Graduate of a Psychiatric Assistant and Nurse Aide training program

What we offer

  • medical
  • prescription drug
  • dental
  • vision plans
  • life insurance
  • paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually)
  • tuition reimbursement
  • retirement plan benefit(s) including but not limited to 401(k), 403(b), and other defined benefits offerings

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