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Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? We are recruiting a Mental Health Team Manager for our Transitional Supported Housing Project, a service supporting individuals with serious mental health diagnoses in their recovery journey and transition to independent living. You will be responsible for the day-to-day management of the service, ensuring the team provides bespoke packages of support tailored to the needs of the individuals we support. You will ensure KPIs are met and audits are successful, demonstrating the service is operating efficiently and legally. You will provide leadership to the team and encourage them to perform at their highest level achievable.
Job Responsibility:
Oversee daily operations and ensure support plans promote dignity, choice, and independence
Manage complex cases and escalate serious concerns to clinical teams
Facilitate move-ins, manage voids, and coordinate with referrals and housing teams
Lead reflective practice following serious incidents
Supervise and develop staff, manage rotas, recruitment, and training compliance
Conduct audits, spot checks, and ensure health & safety standards
Oversee medication checks and safeguarding processes
Advocate for residents in clinical consultations and support benefit access
Promote meaningful activities and skill development
Requirements:
Strong experience managing a team
Basic knowledge of safeguarding, mental health, and team development
Strong planning, communication, and management skills
Nice to have:
Diploma or vocational qualifications in management and leadership
Knowledge of trauma-informed care, CBT, motivational interviewing
What we offer:
Competitive salary and pension scheme
37 days annual leave (inclusive of bank holidays)
24/7 Employee Assistance Programme (EAP)
Cycle to Work Scheme
Enhanced maternity, paternity and adoption leave
Access to Blue Light Card discounts
Opportunities for secondments and internal progression