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Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. The Iris Hayter House team is a Care Quality Commission registered care home. The team provide personal care 24/7 for older adults who are diagnosed with enduring mental health and physical health needs. As a Mental Health Support Worker, you will be responsible for providing person-centred support to residents with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment.
Job Responsibility:
Provide emotional support, encouragement, and practical assistance to residents with daily living activities
Foster a supportive and empowering environment that promotes residents' independence
Support and monitor clients physical and mental health through key working and ensuring access where appropriate to primary health services or liaising with mental health services
Support clients to attend appointments where required
Ensure daily paperwork is completed
Support the Service Manager to achieve monthly service
Comply with all Health and Safety measures to keep residents, visitors, colleagues and yourself safe
Work with all residents using a trauma informed approach using the 6 principles of trauma informed care: Safety, Trust, Choice, Collaboration, Empowerment and Cultural Consideration
Promote family, friend and carers engagement, ensuring they are involved in their loved one’s support and given information about the service
Requirements:
GCSE’s in English and Maths (or equivalent)
A commitment to undertake continual personal development including completing the Care Certificate
IT literate with experience using MS Office packages
Good communication skills, written, verbal and listening
Ability to provide non-judgemental, emotional and practical support to residents
A genuine interest in mental health and well-being with a commitment to delivering Response's mission
Demonstrates high levels of personal and professional integrity working to Response’s vision, mission and values
Ability to follow health and safety procedures
Demonstrate respect for difference and diversity
What we offer:
33 days annual leave (inclusive of bank holidays)
Blue Light card and other discounted shopping
Employee Assistance Plan - with access to free counselling
Cycle to Work Scheme
Enhanced family friendly leave
Professional qualification sponsorship and study leave
£500 refer a friend bonus scheme
Optional health cash care plan with money off prescriptions and treatments
Wellbeing hub and mental wellbeing support app – approved by NHS