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Mental Health Support Worker

United Kingdom, Birmingham 12.90 GBP / Hour · Job Posted May 04, 2026
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Job Description

Do you want a career making a real difference to vulnerable Adults with complex needs? Are you looking for an employer who invests in their staff's development/ progression and guarantees to give you all the support to ensure you can do amazing daily? If so, then look no further. We have an excellent opportunity for a Support Worker to join our incredible Supported living service. We have opportunities available located in Kings Norton, Birmingham, B38 8RH Role: Support Worker Pay Rate: £12.90 Per Hour Shifts: Days Full-time - 42 hours per week Duties Include To support people with disabilities, including individuals with profound and complex needs, using person-centred approaches to enable people to achieve positive outcomes as defined in their support plan. Basic daily duties include medication administration, cooking, cleaning, and paperwork. To Provide emotional and practical support. To support the people in our care to access community facilities and be included in community groups. To build a robust relationship with the people in our care to promote independence and improve quality of life. To Empower the people in our care to learn new skills or pursue hobbies and interests. Person Specifications Experience within the care industry, ICSs or equivalent essential Previous experience Supporting people with Mental Health Conditions, Complex Care needs, Challenging Behaviours, Autism and Psychosis The ability to multi-task. Good time management, organization, attention to detail and flexibility. IT literate. A positive 'can do' attitude. Good Communication Skills. You must have a compassionate, caring, positive personality. Possess a genuine passion for making a real difference in people's lives. Able to manage challenging behaviour and conflict. Works well as part of a team as well as individually. Benefits when working with IBC Competitive Salary. Fully paid Comprehensive Training and induction programmes. Career development and progression opportunities. Funded Qualifications such as Diplomas levels 2,3,4 & 5. Reward and Recognition schemes - including Star Performer of the Month. Blue Light Card Free access to Udemy Online courses Cycle to work scheme Employee assistance programme Enhanced Paternity and Maternity Wellbeing Support Casual Dress Paid Holidays (28 days Inc Bank Holidays) Who is iBC Healthcare, and what do we do? iBC is a leading Health & Social care provider in the Midlands, providing support to 100s of individuals with learning disabilities, complex needs, autism & mental health needs. We hold contracts with over 20 Local Authorities & ICB and continue to build relationships with commissioners to develop bespoke care facilities. We exist to support people with disabilities to live meaningful lives by providing quality support and access to mainstream activities and opportunities throughout our various services. We promise to ensure that people who use our services are listened to, valued, and supported with all their goals and aspirations. As an employer, we invest heavily in the support structure to ensure daily support is always given and that all staff members are equipped and trained to do their best in their roles. We believe our staff do amazing every single day because they do. Our staff survey which has recently been conducted concluded that: 97% of our workforce have recommended IBC Health Care as a great workplace. 93% of our workforce will likely remain within IBC for the next 35 years. So, if you are looking for a role where you will get genuine job satisfaction and can do amazing every day whilst making a real difference in the lives of the people in our care, please apply below.

Job Responsibility

  • To support people with disabilities, including individuals with profound and complex needs, using person-centred approaches to enable people to achieve positive outcomes as defined in their support plan
  • Basic daily duties include medication administration, cooking, cleaning, and paperwork
  • To Provide emotional and practical support
  • To support the people in our care to access community facilities and be included in community groups
  • To build a robust relationship with the people in our care to promote independence and improve quality of life
  • To Empower the people in our care to learn new skills or pursue hobbies and interests

Requirements

  • Experience within the care industry, ICSs or equivalent essential
  • Previous experience Supporting people with Mental Health Conditions, Complex Care needs, Challenging Behaviours, Autism and Psychosis
  • The ability to multi-task
  • Good time management, organization, attention to detail and flexibility
  • IT literate
  • A positive 'can do' attitude
  • Good Communication Skills
  • You must have a compassionate, caring, positive personality
  • Possess a genuine passion for making a real difference in people's lives
  • Able to manage challenging behaviour and conflict
  • Works well as part of a team as well as individually

What we offer

  • Competitive Salary
  • Fully paid Comprehensive Training and induction programmes
  • Career development and progression opportunities
  • Funded Qualifications such as Diplomas levels 2,3,4 & 5
  • Reward and Recognition schemes - including Star Performer of the Month
  • Blue Light Card
  • Free access to Udemy Online courses
  • Cycle to work scheme
  • Employee assistance programme
  • Enhanced Paternity and Maternity
  • Wellbeing Support
  • Casual Dress
  • Paid Holidays (28 days Inc Bank Holidays)

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