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You will be supporting a lady living independently in her own single-tenancy home, receiving 2:1 support. She has a warm, chatty, and engaging personality and enjoys building positive relationships with those around her. She uses a wheelchair and requires assistance with personal care and daily living tasks. This role has a strong focus on mental health support. The lady has a diagnosis of Emotionally Unstable Personality Disorder (EUPD), Non-Epileptic Attack Disorder, and other complex needs. Your role will involve providing consistent, emotionally attuned support, helping her to manage distress, regulate emotions, and maintain her wellbeing in a safe, structured, and compassionate way. You will work in line with positive behaviour support, trauma informed practice, and person centred care plans to promote stability, independence, and quality of life.
Job Responsibility:
Providing mental health support: Offer consistent emotional support, reassurance, and structure to help manage distress, anxiety, and emotional dysregulation
Supporting independent living: Encourage and assist with daily living skills such as meal preparation, budgeting, personal care, and routines
Medication support: Administer medication in line with care plans and medication protocols
Positive behaviour support: Follow PBS strategies and risk management plans to maintain safety and promote wellbeing
Maintaining a safe home environment: Support the individual to keep their home clean, organised, and accessible
Community engagement: Encourage and support access to the community, social activities, appointments, and hobbies
Promoting healthy relationships: Support positive connections with family, professionals, and the wider community
Supporting outside the home: Accompany the individual to appointments, hospital visits, holidays, or other required outings
Person-centred care: Respect individual choices, preferences, and dignity at all times
Reporting and communication: Provide regular updates to the Service Manager and ensure care plans and risk assessments are followed accurately
Requirements:
A caring, patient, and compassionate approach, particularly in supporting mental health needs
Strong communication and emotional awareness skills
Experience in mental health or complex care (desirable but not essential)
Understanding of person-centred and trauma-informed care
Ability to work both independently and as part of a supportive team
Flexibility to support individuals in and outside of the home
NVQ Level 2 or 3 in Health & Social Care (desirable)