CrawlJobs Logo
360 Resourcing Solutions Logo 360 Resourcing Solutions · Health and Beauty

Mental Health Service Manager

United Kingdom, Rochdale Employment contract 35000.00 GBP / Year · Job Posted March 14, 2026
Apply Position
Job Link Share

Job Description

Service Manager – Mental Health Supported Living. Unfold Support provides specialist supported living services for adults with complex mental health needs, including individuals who may present with challenging behaviour, emotional dysregulation, and risks relating to self harm or safeguarding. Our approach is trauma informed, person centred, and recovery focused, supporting individuals to develop independence, stability, and improved wellbeing while living safely within the community. We are seeking an experienced Mental Health Service Manager to lead our supported living services in and around the Rochdale area, supporting individuals with complex mental health needs and behaviours that challenge services. You will be responsible for ensuring the safe, therapeutic, and high quality delivery of care, leading a team supporting individuals who may experience mental health crises, self harming behaviours, safeguarding risks, and complex emotional or behavioural needs. Reporting to the Registered Manager, you will oversee day to day service operations, safeguarding oversight, staff leadership, and compliance with CQC standards. This role requires a confident leader with strong experience in mental health services, risk management, and safeguarding practices.

Job Responsibility

  • Lead the operational delivery of mental health supported living services, ensuring safe, person-centred and recovery focused care
  • Support individuals experiencing complex mental health needs, emotional distress, and behaviours that challenge, including managing risks associated with self harm or crisis situations
  • Ensure robust risk management strategies and care plans are implemented and regularly reviewed
  • Maintain appropriate staffing levels and ensure staff are trained in mental health support, de-escalation, trauma informed practice, and safeguarding
  • Build strong relationships with service users, families, NHS mental health teams, local authorities, and community partners
  • Oversee referrals, assessments, and support planning, ensuring individuals receive the appropriate level of support
  • Participate in the on call rota and provide leadership during incidents or crisis situations
  • Lead and oversee safeguarding investigations and reporting, ensuring compliance with local authority safeguarding procedures
  • Manage incidents involving self harm, high risk behaviours, or safeguarding concerns, ensuring appropriate responses and learning outcomes
  • Ensure staff follow robust risk management, incident reporting, and escalation processes
  • Promote a culture of safety, accountability, and reflective practice
  • Ensure full compliance with CQC regulations, safeguarding legislation, and mental health best practice standards
  • Maintain accurate care documentation, incident reports, and quality assurance audits
  • Monitor service performance and implement improvements to maintain high quality service delivery
  • Provide leadership, supervision, and support to team leaders and support staff working with individuals with complex mental health needs
  • Ensure staff receive appropriate training in mental health support, behaviour management, and safeguarding practices
  • Foster a supportive team culture that promotes professional development, resilience, and reflective practice
  • Lead by example, promoting compassionate, trauma-informed care
  • Monitor service performance against KPIs, budgets, and quality standards
  • Identify opportunities to improve service delivery and outcomes for individuals with complex mental health needs
  • Maintain effective relationships with commissioners, healthcare professionals, and local authorities

Requirements

  • Proven experience as a Service Manager or Deputy Manager within mental health or supported living services
  • Strong knowledge of CQC regulations, safeguarding procedures, and mental health best practice
  • Experience supporting individuals with complex mental health needs, behaviours that challenge, or risks related to self-harm
  • Demonstrable experience managing safeguarding concerns and high risk incidents
  • Excellent leadership, organisational, and communication skills
  • Level 3 Diploma/NVQ in Leadership for Health & Social Care (or equivalent)
  • Flexible approach to working hours, including participation in on call duties
  • Full UK driving licence and access to a vehicle

What we offer

  • Training & Development: Ongoing learning and development opportunities
  • Career Progression: Opportunities to develop within a growing organisation
  • Supportive Environment: A collaborative and values-driven team culture
  • Employee Assistance Programme via Wellbeing Matters
  • Reward Gateway retail discounts platform
  • £500 Refer-a-Friend Scheme
360 Resourcing Solutions - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Mental Health Service Manager

8 matching positions

Service Manager - Mental Health Supported Living

Service Manager - Mental Health Supported Living Eastbourne, East Sussex £37,690...
Location
Location
United Kingdom , Eastbourne
Salary
Salary:
37690.00 - 43075.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant leadership experience within mental health services
  • Experience managing supported living, residential, or community services
  • Strong understanding of quality assurance and regulatory compliance
  • Experience leading service improvement or turnaround projects
  • Excellent leadership, coaching, and people management skills
  • Ability to work collaboratively while driving positive change
Job Responsibility
Job Responsibility
  • Support operational leadership across the services
  • Drive service improvement and transformation initiatives
  • Embed a culture of quality, accountability, and continuous improvement
  • Support compliance with regulatory and best practice frameworks
  • Lead action plans and quality improvement projects
  • Coach, mentor, and develop management and frontline teams
  • Improve service performance and outcomes for people supported
  • Work closely with senior leadership to implement strategic objectives
  • Support audits, inspections, and governance processes
  • Promote person-centred, recovery-focused approaches
What we offer
What we offer
  • Competitive salary of £37,690 - £43,075
  • Opportunity to lead meaningful service improvements
  • Supportive senior leadership team
  • Chance to make a lasting impact on services and people's lives
  • Immediate start available
  • Career-enhancing leadership opportunity within a respected care provider
  • Fulltime
Read More
Arrow Right

Registered Manager - Mental Health Service

We are recruiting for an experienced Registered Manager to lead a specialist men...
Location
Location
United Kingdom , Walsall
Salary
Salary:
40300.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 2 years' management experience within a mental health service
  • Experience working with adults with complex mental health needs
  • Experience managing residential care services
  • Strong understanding of CQC regulations and compliance
  • Health or Social Care qualification Level 4 or above (Level 5 desirable)
  • Strong leadership, organisational and communication skills
  • Full driving licence or ability to travel
Job Responsibility
Job Responsibility
  • Leading and managing the staff team
  • Ensuring compliance with CQC standards and KLOEs
  • Driving service quality and continuous improvement
  • Managing budgets and service performance
  • Working with local authorities, NHS partners and stakeholders
  • Supporting residents with mental health needs to achieve recovery and independence
  • Participate in the out-of-hours on-call rota and occasional night audits
  • Fulltime
Read More
Arrow Right

Service Manager Adults Mental Health

SERVICE MANAGER - ADULTS MENTAL HEALTH SERVICE. Permanent, full time. Based Crew...
Location
Location
United Kingdom , Crewe
Salary
Salary:
35000.00 - 40000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in adult social care management, ideally within complex mental health services
  • Excellent leadership and team management skills, with the ability to motivate and develop staff and ensure that KPIs and outcomes are met
  • Strong organisational and operational skills and have the ability to manage large services and staff teams
  • Commitment to safeguarding, equality, and diversity principles
  • Car driver preferable as there will be expectations to travel to site and also meetings when required
  • Flexible to partake in the oncall system ( 1 in 9 weeks) which may include some weekend working where needed.
Job Responsibility
Job Responsibility
  • Oversee and lead a team providing support to adults with complex mental health issues within a supported living service for 22 people, together with overseeing the crisis cafe
  • Ensuring compliance with all regulatory standards and company policies and ensure that all compliance is adhered to
  • Lead and motivate a team of care staff, providing guidance, support, and professional development opportunities
  • Ensure the delivery of high-quality, person-centred care tailored to individual needs
  • Develop and implement support plans in collaboration with the people needing support and their families, plus liaising effectively with multidisciplinary teams
  • Build and maintain strong relationships with stakeholders, commissioners and be able to complete assessments
  • Promote a positive organisational culture focused on continuous improvement and staff well-being.
What we offer
What we offer
  • Ongoing commitment to career and professional development
  • Excellent training and Induction programme
  • Support and ongoing incentives, rewards schemes
  • Annual leave, pension scheme
  • Collaborative team culture
  • Fulltime
Read More
Arrow Right

Service Manager Adults Mental Health

SERVICE MANAGER - ADULTS MENTAL HEALTH SERVICE. Permanent, full time. Based Cre...
Location
Location
United Kingdom , Crewe
Salary
Salary:
35000.00 - 40000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in adult social care management, ideally within complex mental health services
  • Excellent leadership and team management skills, with the ability to motivate and develop staff and ensure that KPIs and outcomes are met
  • Strong organisational and operational skills and have the ability to manage large services and staff teams
  • Commitment to safeguarding, equality, and diversity principles
  • Car driver preferable as there will be expectations to travel to site and also meetings when required
  • Flexible to partake in the oncall system ( 1 in 9 weeks) which may include some weekend working where needed. The role is predominantly Monday to Friday 9-5pm.
Job Responsibility
Job Responsibility
  • To oversee and lead a team providing support to adults with complex mental health issues within a supported living service for 22 people, together with overseeing the crisis cafe
  • Ensuring compliance with all regulatory standards and company policies and ensure that all compliance is adhered to
  • Lead and motivate a team of care staff, providing guidance, support, and professional development opportunities
  • Ensure the delivery of high-quality, person-centred care tailored to individual needs
  • Develop and implement support plans in collaboration with the people needing support and their families, plus liaising effectively with multidisciplinary teams
  • Build and maintain strong relationships with stakeholders, commissioners and be able to complete assessments
  • Promote a positive organisational culture focused on continuous improvement and staff well-being. Ensure that objectives are met along with the outcomes for the people being supported
What we offer
What we offer
  • Ongoing commitment to career and professional development
  • Excellent training and Induction programme
  • Support and ongoing incentives, rewards schemes
  • Annual leave, pension scheme
  • Collaborative team culture
  • Competitive salary package starting at £35K per annum which increases to £40K per annum after a 6 month probation period
  • Fulltime
Read More
Arrow Right

Service Manager Adults Mental Health

SERVICE MANAGER - ADULTS MENTAL HEALTH SERVICE. Permanent, full time. Based Crew...
Location
Location
United Kingdom , Crewe
Salary
Salary:
35000.00 - 40000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in adult social care management, ideally within complex mental health services
  • Excellent leadership and team management skills, with the ability to motivate and develop staff and ensure that KPIs and outcomes are met
  • Strong organisational and operational skills and have the ability to manage large services and staff teams
  • Commitment to safeguarding, equality, and diversity principles
  • Car driver preferable as there will be expectations to travel to site and also meetings when required
  • Flexible to partake in the oncall system ( 1 in 9 weeks) which may include some weekend working where needed
Job Responsibility
Job Responsibility
  • To oversee and lead a team providing support to adults with complex mental health issues within a supported living service for 22 people, together with overseeing the crisis cafe
  • Ensuring compliance with all regulatory standards and company policies and ensure that all compliance is adhered to
  • Lead and motivate a team of care staff, providing guidance, support, and professional development opportunities
  • Ensure the delivery of high-quality, person-centred care tailored to individual needs
  • Develop and implement support plans in collaboration with the people needing support and their families, plus liaising effectively with multidisciplinary teams
  • Build and maintain strong relationships with stakeholders, commissioners and be able to complete assessments
  • Promote a positive organisational culture focused on continuous improvement and staff well-being
  • Ensure that objectives are met along with the outcomes for the people being supported
What we offer
What we offer
  • Ongoing commitment to career and professional development
  • Excellent training and Induction programme
  • Support and ongoing incentives, rewards schemes
  • Annual leave, pension scheme
  • Collaborative team culture
  • Competitive salary package starting at £35K per annum which increases to £40K per annum after a 6 month probation period
  • Fulltime
Read More
Arrow Right

Service Manager Adults Mental Health

SERVICE MANAGER - ADULTS MENTAL HEALTH SERVICE. Permanent, full time. Based Crew...
Location
Location
United Kingdom , Crewe
Salary
Salary:
35000.00 - 40000.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in adult social care management, ideally within complex mental health services
  • Excellent leadership and team management skills, with the ability to motivate and develop staff and ensure that KPIs and outcomes are met
  • Strong organisational and operational skills and have the ability to manage large services and staff teams
  • Commitment to safeguarding, equality, and diversity principles
  • Car driver preferable as there will be expectations to travel to site and also meetings when required
  • Flexible to partake in the oncall system ( 1 in 9 weeks) which may include some weekend working where needed
Job Responsibility
Job Responsibility
  • Oversee and lead a team providing support to adults with complex mental health issues within a supported living service for 22 people, together with overseeing the crisis cafe
  • Ensuring compliance with all regulatory standards and company policies and ensure that all compliance is adhered to
  • Lead and motivate a team of care staff, providing guidance, support, and professional development opportunities
  • Ensure the delivery of high-quality, person-centred care tailored to individual needs
  • Develop and implement support plans in collaboration with the people needing support and their families, plus liaising effectively with multidisciplinary teams
  • Build and maintain strong relationships with stakeholders, commissioners and be able to complete assessments
  • Promote a positive organisational culture focused on continuous improvement and staff well-being
  • Ensure that objectives are met along with the outcomes for the people being supported
What we offer
What we offer
  • Ongoing commitment to career and professional development
  • Excellent training and Induction programme
  • Support and ongoing incentives, rewards schemes
  • Annual leave, pension scheme
  • Collaborative team culture
  • Fulltime
Read More
Arrow Right

Mental Health Service Administrator

Invicta Health have a rare opportunity for an Administrator to join our Mental H...
Location
Location
United Kingdom , Ramsgate
Salary
Salary:
13.17 GBP / Hour
invictahealth.co.uk Logo
Invicta Health CIC
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Broad administrative skills and experience
  • Knowledge of office management systems and procedures
  • Experience of working with different computer packages
  • Works well as part of a team
  • Ability to adapt
  • Good IT and keyboard skills
  • Organisational abilities
  • Good time management
  • Able to take instruction and direction
  • Good telephone manner
Job Responsibility
Job Responsibility
  • Assist the Mental Health Service - SMI Physical Health Check team with all administrative requirements including patient contact and correspondence, appointment letters and reporting
  • Support in the development and implementation of the Physical Health Checks systems and processes including the setting up, use and interrogation of Excel spreadsheets and EMIS system
  • Deal with general queries via phone, e-mail, and post in a timely manner, directing where necessary to the appropriate member of the team for action and follow up
  • Schedule appointments for patients in relation to core Mental Health Service and Serious Mental Illness (SMI) Physical Health Check appointments
  • Send reminder text messages for all appointments scheduled with the Mental Health Service where required
  • Liaise with GP surgeries, Community Mental Health Teams, and other outside agencies, to gather data and arrange bookings for practitioners when required
  • Monitor and track new referrals to the Physical Health Check Department, ensuring new referrals are directed to the appropriate Practitioner in a timely manner and spreadsheets updated accordingly
  • Monitor, check and contact the Physical Health Check team members at end of day, following clinical home visits to ensure all members are safe and report any concerns to MHS Head of Service
  • Support the Mental Health Service Physical Health Check department, with performance data collection
  • Check and maintain relevant Invicta Health NHS email accounts, acknowledging and responding to correspondence in a timely manner
What we offer
What we offer
  • NHS Pension
  • Learning and Development opportunities
  • Progression opportunities
  • Competitive annual leave entitlement
  • Incremental pay progression
  • Flexible working
  • Approved blue light card provider
  • Salary Sacrifice Schemes
  • Company Car Lease Scheme
  • Employee Assistance Programme
  • Fulltime
Read More
Arrow Right
New

Mental Health Service Administrator

Location
Location
United Kingdom , Droylsden
Salary
Salary:
13.75 - 15.25 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous administration experience in a busy, fast-paced environment
  • Highly organised with excellent attention to detail
  • Can effectively manage competing priorities and deadlines
  • Has strong IT skills and is confident using Microsoft Office and digital systems
  • Communicates professionally and builds positive working relationships
  • Demonstrates discretion and handles confidential information appropriately
  • Enjoys working as part of a team while also being able to work independently
  • Shares passion for supporting outstanding services and positive outcomes
Job Responsibility
Job Responsibility
  • Provide high-quality administrative and secretarial support across the service
  • Support recruitment activities, including vacancy management, interview coordination, candidate communication, and onboarding processes
  • Assist with HR administration, maintaining databases, personnel records, audits, and compliance documentation
  • Coordinate meetings, MDTs, governance forums, and minute-taking activities
  • Support payroll, rota administration, annual leave records, and reporting processes
  • Manage purchase orders, invoices, petty cash, and stock ordering activities
  • Act as a welcoming first point of contact for colleagues, residents, visitors, and external professionals
  • Support the implementation and development of digital systems and processes within the service
What we offer
What we offer
  • Annual leave of 25 days (pro-rata), plus Bank Holidays
  • Refer a Friend scheme – earn up to £500 per referral
  • Health Cash Plan – covers dental, optical, virtual GP, counselling, and includes discounted gym membership
  • Workplace pension scheme
  • Free Blue Light Card membership
  • Free enhanced DBS checks, on-site parking, and lunch (for site-based roles)
  • Ongoing training, development and career progression opportunities
  • Parttime
Read More
Arrow Right