Mental Health Case Manager

• Case Management of specialised commissioned within the Provider Collaborative within the defined population
• Provide clinical assurance and quality oversight for the defined population of commissioned services
• Managing individual patient pathways to ensure quality services and care planning outcomes are achieved
• Work and engage with internal and external stakeholders on a range of sensitive issues
• Nurture key relationships and maintain networks internally and externally, including national networks
• To provide links with Integrated Care Systems (ICS) and their commissioned services within the PC to ensure there is a co-ordinated approach to care and discharge planning

• Registered Mental Health or Learning Disability Nurse or registered health/social care professional
• Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master's level equivalent
• Detailed knowledge of legal issues pertaining to the specialist service, including MHA 1983, after care under supervision, sex offender legislation, probation orders and life licence, Ministry of Justice procedures and child protection legislation
• Detailed operational knowledge of secure services, including risk assessment/management
• Evidence of post qualifying and continuing professional development
• Must understand the background to and aims of current healthcare policy and appreciate the implications of this on engagement
• Must be able to prioritise own work effectively and be able to direct activities of others
• Experience of managing and motivating a team and reviewing performance of the individuals
• Development and maintenance of therapeutic alliance with service users and their families/carers
• High-level management skills, able to perform to high level in clinical setting, holding services to account and ensuring effective use of PC resources
• Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
• Demonstrable commitment to and focus on quality, promotes high standards to consistently improve patient outcomes
• Applicants must have current UK professional registration
• Able to travel across the PC region as well as national travel requirements on a regular basis

Educated to masters level or equivalent level of experience of working at a senior level in specialist area