Mental Health Advisor Job at Randstad (West London)

Job Description

To provide specialist advice, guidance and information to students and staff with mental health difficulties. The role is part of the wider Wellbeing Team, which comprises support for students with mental health problems, specific learning difficulties, sensory and mobility impairments, communication impairments and medical conditions, which is itself part of Student Support Services. The post holder will be responsible for the provision of specialist advice, guidance and support to students (both prospective and current students) and staff who have disclosed mental health as a disability or who have mental health difficulties more generally which may or may not be in addition to another disability. In addition, the post holder will advise to University staff on compliance with legal obligations to disabled students.

Job Responsibility

To provide specialist advice, guidance and information to students and staff with mental health difficulties
Undertake face-to-face and online sessions with students and staff
Provide advice to non-specialist staff working throughout the university who are working with students and staff with mental health difficulties
Provide advice on compliance with legal obligations to disabled students and staff under the Equality Act 2010 and the risks of non-compliance
Advise students on the range of support available within the University
Maintain confidential and accurate case notes
Compile student support profiles accurately and share those with colleagues as appropriate
Contribute to and attend in-service training and team meetings
Work collaboratively with other members of the Wellbeing Service particularly in cases where students have more than one declared disability
Work and liaise with other staff within the wellbeing team and the wider Student Support Services team to provide an integrated service
Provide appropriate information to internal stakeholders on the legal requirements in the support of disabled students and staff
Attend working groups and advisory groups where appropriate
Liaise with colleagues in the wider Wellbeing team to ensure appropriate referral of students
Promote the activities of the Student Wellbeing Service by liaising with professional bodies and agencies outside the University
Liaise with external agencies about support for students as required
Liaise with colleagues in the university about support arrangements, exam arrangements etc
Provide comprehensive, confidential, impartial advice and support to students and staff on the provision of support and facilities within the University to enable them to participate fully in their study/work
Contribute to the development of the Mental Health Support Service by taking responsibility for projects, initiatives and in-service trainings as appropriate
Provide ongoing support to those students that may have mental health difficulties but who do not have a formal diagnosis or those that are not eligible for Disabled Students Allowance
Support students through the Fitness to Study Regulation as appropriate
Provide mentoring support to students as required (if one has the professional membership to do so)
Maintain accurate case notes
Make recommendations regarding reasonable adjustments for disabled students and staff for those with diagnosed mental health conditions
Make independent decisions on the best support for students and staff and refer to the Inclusive Support Manager when needed
Organise, plan and prioritise own work activities to contribute to the achievement of service objectives and professional standards
Respond to enquiries about the service and to new referrals
Lead projects with other departments to foster greater resilience among students
Understand client and stakeholder requirements and take responsibility for team-delivered outcomes
Respond to cases in which a student needs to see a practitioner from the team urgently, and to urgent requests from colleagues who may be concerned about a student, by making risk assessments as appropriate
Assist in cases of crisis management
Contribute to reports for the service
Evaluate the mentoring service
Follow health and safety guidelines when carrying out sessions with staff and students
Maintain professional boundaries and take proper account of the need for confidentiality at all times when working with students and when discussing cases with staff
Offer induction and ongoing support to new members of the team
Recruit mentors as required
Contribute to staff development training in area of specialism
Keep up-to-date with best practice in relation to disabled students in Higher Education

Requirements

BA Hons (QTS)
Teaching
time management

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Mental Health Advisor

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