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Mental Capacity Act Administrator

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Navigo Health and Social Care CIC

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Location:
United Kingdom , Grimsby

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

28392.00 - 31157.00 GBP / Year
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Job Description:

This is a new role with the MCA lead to provide administrative and clerical support for the Mental Capacity Act Lead. The successful post-holder will provide a full, effective and efficient administrative support. The post-holder will have a robust working knowledge of the Mental Capacity Act including DoLS. The post holder will have an integral role regarding all aspects of Mental Capacity Legislation and Code of Practice (COP). The role will also support the Mental Capacity Act (MCA) Lead. The post holder will be an excellent coordinator with a range of personal, word processing and computer skills. The post will play a key role in ensuring legal rights of service-users are legally met. The post holder will support in updating and implementation of processes and procedures ensuring they meet stringent requirements and ideally have specialist knowledge in the Mental Capacity Act and Safeguarding of Vulnerable Adults and awareness of the Mental Health Act. Able to offer support with all aspects of legal obligations, ensuring compliance with the MCA, support with data set, reports, and enquiries.

Job Responsibility:

  • Provide comprehensive and robust administrative management support including meeting setting and diary management to the MCA lead
  • Assist in cover of aspects of the role of other Senior Administration roles within service area
  • Offer support to both internal and external meetings including sourcing and booking of suitable venue, invitations/meeting apology collation
  • Preparation of Meeting Agendas and dissemination of documentation pre meeting
  • Taking, producing and distributing minutes of meetings and relevant documentation
  • Oversee and co-ordinate development and support of staff
  • identification of training needs and dealing with any staffing issues
  • Be responsible for organising and controlling own and others workload ensuring deadlines are observed
  • Act on own initiative and raise any relevant concerns he/she considers may jeopardise service delivery and/or care provision
  • Always maintain confidentiality and to comply with the Data Protection Act and Access to Health Records procedures
  • Comply with Health and Safety Regulations and work within the policy guidelines of Navigo
  • Effectively manage compliance in mandatory training
  • Maintain an up to date and proficient working knowledge of Navigo policies, procedures and processes
  • Involvement as requested in new service initiatives and participation in working groups
  • Provide administrative input and perspective to developments within service
  • Any other reasonable duty in connection with the work of the team

Requirements:

  • RSA III Typing/Word Processing
  • Good standard of English & Maths or equivalent
  • Comprehensive knowledge and experience in use of Word, Outlook, Excel and Microsoft Office programmes
  • Experience of and ability to manage own workload
  • Experience of and ability to liaise with people from wide ranging backgrounds
  • Excellent interpersonal and telephone skills
  • Self motivated
  • Able to communicate at all levels
  • Excellent work ethic
  • Ability to prioritise own workload
  • Excellent communication skills both written and verbal in which sensitivity and tact is displayed
  • Understanding of the importance of confidentiality issues and able to maintain confidentiality
  • Ability to retain, recall and record a broad range of complex and diverse information
  • Flexible approach to working
  • Proven history of excellent team working / job sharing
  • Reliable and efficient and ability to work to tight deadlines
  • Knowledge of patient administration systems

Nice to have:

  • ECDL
  • Experience within mental health services or other medical setting
  • Experience and use of SystmOne database
  • Work experience in a senior administrative position
  • Experience of working in a legal setting
  • Experience of arranging meetings and taking minutes
  • Experience of dealing with distressed service users showing tact and diplomacy
  • Experience of taking and responding to referrals/enquiries
  • Knowledge of Caldicott principles and the data protection act
  • Ability to prioritise own workload and that of others
  • Knowledge of NHS Trusts
  • Understanding of mental health service
  • Knowledge and understanding of the Mental Capacity Act

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Parttime
Work Type:
Hybrid work
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