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The Memory Care Resident Engagement Specialist leads assigned programs and activities of interest for our Memory Care community. This individual promotes well-being by coordinating thoughtful daily activities that inspire residents to participate, forming a strong sense of community.
Job Responsibility:
Lead Memory Care Programming
Partner with the Memory Care Director/Resident Engagement Director to create, plan and schedule community events and programs
Lead Resident Engagement programs in the Memory Care community and participate in program evaluation activities
Maintain records of all programs, resident participation, and acceptance of each program by residents as required by state law
Properly market Memory Care Engagement Calendar and ensure daily events are posted and updated with any changes in a timely manner
Understand the community’s interests and create programming that inspires participation. Adapt and change when necessary
Utilize resident Company Program Guide Library for program planning ideas and execution
Engage and motivate residents resulting in program participation
Support Residents Upon Move-In
Greet new Memory Care residents, making a special effort to include and engage them in programs and introduce them to others in the community with similar interests and backgrounds
Schedule time with new residents to tour the fitness center and other amenities
Complete Atria Resident Discovery surveys for new Memory Care residents
Assist in decorating the community according to community First Impression Standards
Administrative Coordination
Manage the community’s event calendar, ensuring accurate updates in the Engagement Management System (EMS)
Organize and oversee community participation in national engagement initiatives (e.g., Holiday Hustle and other quarterly programs)
Track resident attendance and engagement to evaluate program effectiveness
Capture high-quality photos of events and activities to showcase on social media and marketing channels
Other Duties
May be requested to participate and obtain third-party certification(s) such as Mayo Clinic Wellness Coach certification
May drive company vehicle from community to social and other various destinations
May perform other duties as needed and/or assigned
Requirements:
High school diploma, general education degree (GED) and or/ four (4) year college degree
or one (1) to three (3) years related experience and/or training
or an equivalent combination of education and experience
Must be fully vaccinated and provide vaccination record card at time of hire
Expertise in one of the following areas: wellness, fitness, arts & humanities, or music therapy
Certification by an organization that has NCAA Accreditation such as the American College of Sports Medicine preferred
Training and/or experience working with geriatric individuals and/or persons with cognitive impairment preferred
Required certification(s) based on current state regulations
Strong communication skills. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to effectively operate technology, including computers (Word, Excel, email), iPad/tablets and AV systems
Must possess valid driver’s license
position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle)
Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards
Ability to work varied schedules to include weekends, evenings and holidays
Must successfully complete all Atria specified training programs
Nice to have:
Certification by an organization that has NCAA Accreditation such as the American College of Sports Medicine
Training and/or experience working with geriatric individuals and/or persons with cognitive impairment
What we offer:
Paid holidays and PTO
Community employees may receive annual anniversary rewards dependent on classification
Benefits package also includes Health, Dental, Vision, and Life Insurance