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Health Care Service Corporation Logo Health Care Service Corporation · Customer Service

Membership Specialist I

United States, Rockford 17.75 - 26.17 USD / Hour · Job Posted February 16, 2026
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Job Description

Under Supervision, This Position Is Responsible For Establishing And Maintaining Paper Membership Files; Processing New Membership Applications; And Communicating With Group Representatives And Vendors, Area Office, Members And Other Departments.

Job Responsibility

  • Establishing and maintaining paper membership files
  • Processing new membership applications
  • Communicating with Group Representatives and Vendors, Area Office, Members and Other Departments

Requirements

  • High School Diploma or GED
  • 6 months clerical experience
  • Experience recognizing errors and discrepancies in membership processing procedures
  • Knowledge of the Blue Chip and/or Blue Star system
  • Analytical skills
  • Clear and concise written and verbal communication skills
  • PC proficiency to include Microsoft Word and Excel

Nice to have

  • 1 year FEP membership experience
  • FEP Direct knowledge
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