Membership Services Officer Job at Social Value Portal Ltd (Windsor)

Customer Service Officer - Membership

Location

United Kingdom , London

Salary:

24000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Preferably have knowledge or experience in the insurance / membership industry
Strong communication and time management skills
Proficient in computer literacy

Job Responsibility

Process all insurance claims, including sickness and life insurance claims
Assist customers with factual inquiries via phone, email, or letter
Respond to customer requests for information about our products
Maintain high levels of integrity while managing sensitive information

What we offer

22 days of holiday plus bank holidays (pro-rata)
Paid public transport to/from work (up to zone 9)
Company matches pension contributions up to 10%
Life Insurance & Income Protection Insurance
Private Health Insurance

Fulltime

Member Services Officer

We are looking for a professional and customer-focused Member Services Officer t...

Location

United Kingdom , London

Salary:

24000.00 - 26000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Previous experience within customer service, membership services, administration, or a similar office-based role
Excellent communication skills, both written and verbal
Strong organisational skills with the ability to prioritise workloads effectively
Comfortable using Microsoft Office and internal database systems
A proactive and positive attitude with strong attention to detail
Ability to work independently as well as part of a team

Job Responsibility

Provide high-quality support and assistance to members through phone, email, and written correspondence
Handle member enquiries efficiently and professionally, ensuring excellent customer satisfaction
Maintain accurate membership records and update internal systems accordingly
Support the administration of member benefits, services, and general account queries
Assist with processing applications, renewals, and membership-related documentation
Work closely with colleagues to ensure all service standards and deadlines are achieved
Handle confidential information with professionalism and discretion

What we offer

Competitive salary package
Fully paid travel expenses (up to Zone 9)
22 days annual leave plus bank holidays
Company pension scheme with employer contributions up to 10%
Private medical insurance
Life assurance and income protection cover
Ongoing training and career development opportunities
Supportive, inclusive, and friendly workplace culture

Fulltime

Membership Services Coordinator

The member services coordinator is a vital front-line representative for the org...

Location

United States , College Park

Salary:

50458.00 - 68750.00 USD / Year

American Physical Society

Expiration Date

Until further notice

Requirements

Minimum High School diploma or equivalent required
Minimum 2 years of customer service experience
Experience with databases and/or Association Management Systems (AMS), preferably NimbleAMS or Salesforce
Strong analytical and numerical skills
Knowledge of office practices, strong administrative, and customer service skills
Excellent attention to detail, problem-solving, and critical thinking abilities
Proficiency in Microsoft Office Suite (Excel, Word), Google Workspace (Sheets, Docs), and other online shared document products
Strong organization, documentation, and prioritization skills
Works effectively both independently and as part of interdepartmental teams, with an ability to adapt to changing schedules
Courteous manner and excellent written communication skills

Job Responsibility

Utilize service desk software to manage member communication through phone and email
Manage member accounts by updating records, processing payments, and addressing inquiries, all while delivering excellent customer support
Troubleshoot member log-in and access issues
Assist members with online journal access and missing issue fulfillment
Update member addresses, including investigating undeliverable mail
Utilize member feedback to enhance service quality, answer questions, and resolve problems
Maintain data accuracy in the association management system by correcting member records
Manage electronic filing of renewal invoices and accounting batch deposits
Independently research and resolve complex membership problems
Assemble, validate and process renewal invoice payments, ensuring follow-up procedures are completed

What we offer

Flexible schedules and ability to work remotely
8% employer-paid retirement contribution
Investment advisement services: 100% employer paid
Medical benefits: PPO or HDHP option
Employer contribution to FSA or HSA account, eligibility based on medical plan enrollment
Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
Vision benefits: individual and dependent coverage 100% employer paid
Basic Life & Accident insurance: employee coverage 100% employer paid
Supplemental Life & Accident insurance, including spouse & dependent child(ren) coverage
Disability insurance: employee coverage 100% employer paid

Fulltime

New

Business Development Manager (Corporate & Funds)

We are seeking an experienced and commercially aware Business Development Manage...

Location

Jersey , Jersey

Salary:

Not provided

Ogier

Expiration Date

Until further notice

Requirements

Relevant qualifications and 7 years + experience in BD within a legal or professional services environment with evidence of operating credibly with senior stakeholders and delivering commercially meaningful business development outcomes
Strong commercial understanding of the legal / professional services market and the Corporate / Investment Funds markets, including familiarity with relevant clients, intermediaries, products, competitive dynamics and market trends, with the ability to translate that understanding into focused BD opportunities and partner advice
Evidence of developing and implementing commercially focused, effective BD plans, campaigns and client targeting programmes
Strong verbal and written communication skills, with the confidence and judgement to build trusted relationships and influence stakeholders across different seniority levels and jurisdictions
Confidence in meeting and networking with clients, intermediaries and senior professionals in relevant banking and finance markets
A strong team player with a collaborative, intelligent, proactive, hands on and pragmatic approach – willingness to actively contribute to both strategy and delivery and share best practices
Strong problem solving and analytical abilities
Excellent level of attention to detail, project management skills and the ability to manage multiple workstreams across jurisdictions
Strong capability in CRM systems, reporting and BD technology is required, with confidence in using data, digital tools and new technology to improve efficiency, targeting and BD effectiveness
High proficiency in all aspects of Microsoft Office is required with openness to BD tech tools and continuous improvement, including approved AI-enabled ways of working where appropriate, and contribute to the adoption of more effective and scalable BD processes

Job Responsibility

Work with the European Head of BD and the global BD service line leads, partners, senior lawyers and relevant BD colleagues to develop and implement client focused Corporate and Investment Funds BD plans for the Jersey and Guernsey offices
Support annual planning, budgeting and prioritisation for the service lines in these jurisdictions, ensuring activity is aligned with commercial objectives and market opportunities
Proactively identify, qualify and help progress new business opportunities, including cross-practice and cross-jurisdictional initiatives with related teams across Ogier Legal and Ogier Global
Monitor delivery of agreed activity, track spend against budget and report on progress, outcomes, return on investment and lessons learned
Develop and maintain effective target, client and intermediaries lists for the service line, helping partners and senior lawyers identify priority prospects, intermediaries, client opportunities and market gaps and use these to support focused partner outreach and trip planning
Produce high quality distribution lists for client mailers, thought leadership campaigns, event invitations and targeted intermediary communications
Support commercially focused BD trip planning, including target setting, meeting strategy and messaging, priority introductions, pre-trip briefing and post-trip follow-up to maximise relationship and business development outcomes
Work with the wider BD team to facilitate introductions and cross-selling
Working with the partners, Head of BD Europe and service line leads, own the BD strategy around priority Corporate and Investment Funds conferences, sponsorships, seminars and webinars, including target audience planning, messaging, partner briefing, follow up and ROI assessment, working closely with the central events, brand and marketing communications teams – these include IBA Private Funds conference and Guernsey Funds Forum
Work with the central events team to ensure agreed corporate hospitality events, seminars and webinars are highly targeted and delivered professionally, on budget and in tune with internal best practices

Fulltime

New

Meetings Coordinator

The meetings coordinator will be responsible to assist in planning and managemen...

Location

United States

Salary:

42813.00 - 58332.00 USD / Year

American Physical Society

Expiration Date

Until further notice

Requirements

Minimum High School diploma or equivalent
Minimum of two years of relevant experience
Must be coachable and teachable, a team player with a willingness to share information
Must be capable of multi-tasking in a high-volume environment and have the ability to effectively manage time, prioritize tasks and work within deadlines
Ability to work under pressure and to adapt quickly to changing schedules
Must be well organized, detail-oriented and have demonstrated effective follow-up skills
Experience in the use of, Microsoft Office applications including Word, Excel, PowerPoint, Google Docs and Sheets
Demonstrated effective communication skills (verbal, written and listening) and excellent interpersonal skills at all levels of business, with a strong orientation toward providing outstanding member services as part of a team
Ability to work well with interdepartmental teams as well as independently
Must have excellent interpersonal and organizational skills

Job Responsibility

Assist in planning and management of APS in-house and off-site meetings
Assist with the development and implementation of event plans and timelines and input of tasks and assignments in Asana
Tracks tasks and goals in Asana to connect and stay on target with internal and cross departmental teams
Update meetings calendar as well as meetings web information
Assist with preparation of post-conference reports
Provide administrative support
Serve as meeting minutes scribe for the COSM Meetings
Supports maintaining meeting supplies inventory
Ensures orders are placed to maintain correct inventory
Assists with shipping of Meetings Department and Membership materials to and from meetings including tracking, claims and billing

What we offer

Flexible schedules and ability to work remotely
8% employer-paid retirement contribution
Investment advisement services: 100% employer paid
Medical benefits: PPO or HDHP option
Employer contribution to FSA or HSA account
Lifestyle Spending benefit up to $1,500.00 (USD) - 100% employer paid
Vision benefits: individual and dependent coverage 100% employer paid
Basic Life & Accident insurance: employee coverage 100% employer paid
Supplemental Life & Accident insurance
Disability insurance: employee coverage 100% employer paid

Fulltime

New

Clinic Manager

Skin Laundry is growing & glowing! We have multiple new clinics opening across t...

Location

United States , Dallas

Salary:

65000.00 - 75000.00 USD / Year

Skin Laundry

Expiration Date

Until further notice

Requirements

Minimum of 3 -5 years of management experience in a retail environment
Proficiency of Retail Math, MS Office Suite, and Outlook
Strong verbal and written communication skills

Job Responsibility

Establish and lead the execution of the brand’s business strategies to drive store Key Performance Indicator (KPI) results to maximize performance and achieve sales plans and goals
Develop strong relationships with partners and clients for new business opportunities within the assigned area
Customize local clinic marketing and outreach plans
Working directly with clients to sell memberships and products
Opportunity and responsibility to be part of the training program at Skin Laundry to orient and develop new employees
Manage ongoing day to day clinic operations concurrently with training new hires
Hire, develop and motivate a magnetic team
Coach and give feedback as necessary for all team members
Lead your team to deliver excellent customer experience and meet service and retail sales targets
Organize regular team communication to discuss business updates, issues, and opportunities

What we offer

Skin Laundry Employee Treatment & Product Discount Program
Vacation leave, sick leave, and paid holidays
Parental Leave
Health insurance - Medical, Dental, and Vision insurance options
401k
Flexible Spending Accounts (FSA) - Health Care and Dependent Care
Voluntary Term Life insurance for employee, spouse, and child(ren)
Employee Assistance Program (EAP)
Voluntary Accidental Death & Dismemberment (AD&D)
Voluntary Commuter Benefits

Fulltime

New

Chief Engineer

The Chief Engineer is responsible for the operation, maintenance, preservation, ...

Location

Canada , Kitimat

Salary:

73.22 - 77.13 CAD / Hour

Washington Corporations

Expiration Date

Until further notice

Requirements

Valid 2nd Class Transport Canada Marine Motor engineering certificate and associated endorsements, MEDs, Marine Basic First Aid and Marine medical are required
Minimum 5 years of experience as engineering officer onboard a similar vessel, including experience in charge of engineering duties on a vessel of 400 gross tons or larger
Understanding of operation and use of all emergency equipment on board the vessel with emphasis being placed on location and use of fire fighting, live saving equipment, man overboard equipment, and safety apparatus
Proficient on all vessel operational systems
Knowledge of applicable Transport Canada and Classification Societies requirements
Knowledge of marine terminologies and machinery parts
Understanding of responsibilities under the CLC Part II and MOHS Regulations
Understanding of all emergency equipment and all emergency duties
Understanding of hazards associated with day-to-day activities
Proficient with English language (verbal and written)

Job Responsibility

The Chief Engineer is in charge of the engineering watch
Performs troubleshooting and repairs of all machinery and equipment related breakdown
Responsible for maintaining the propulsion, auxiliary, and safety equipment in accordance with the planned maintenance system
Coordinates the work of external contractors when repairs are being facilitated onboard
Liaises with the Port Engineering Team and Engineering Superintendent to facilitate repairs, contract visits, etc.
Provides thorough analysis of breakdowns and faults to Shore Engineering Team to facilitate quicker vessel recovery
Conducts Deck Level Hazard Assessments (DLHA), along with the crew, to assess a specific work task prior to starting the work to determine if hazards are present
Acts as a person in charge of all machinery spaces during incidents and onboard emergencies
Works with the Superintendent on dry dock activities and facilitates vessel surveys and inspections
Follows safe work practices and company’s Health, Safety, Wellness, Environmental and Quality Policies in line with the company’s core values

Fulltime

New

Assistant General Manager / Coach

At KidStrong, we help parents build smarter, stronger, more athletic kiddos with...

Location

United States , Hamden

Salary:

55000.00 - 67000.00 USD / Year

KidStrong Henderson

Expiration Date

Until further notice

Requirements

Experience working with kids (education, coaching, fitness, etc.)
Sales & leadership experience preferred
Associate or Bachelor’s degree in Business, Education, or related field a plus
Strong communication, organization, & multi-tasking skills
Tech-savvy: Comfortable using Microsoft Office
CPR & First Aid Certified
EpiPen Certified

Job Responsibility

Drive membership growth & sales
Lead an engaged, high-energy team
Create a fun & positive environment for kids and parents
Coach 8-12 KidStrong classes per week
Provide inspirational leadership to coaches & staff
Assist the GM in meeting sales & operational goals
Maintain class scheduling & optimization
Ensure exceptional customer service and member retention
Teach high-energy, pre-designed KidStrong workouts (ages walking – 11 years old)
Motivate and engage with parents & students

What we offer

Health insurance
Opportunity for advancement
Paid time off
Training & development
Wellness resources
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts

Fulltime

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Membership Services Officer

Job Description

Job Responsibility

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