CrawlJobs Logo

Membership Sales & Services Manager

United States, Gambrills Employment contract 45000.00 - 47000.00 USD / Year · Job Posted May 30, 2026
Apply Position
Job Link Share

Job Description

As a Sales & Services Manager, you'll play a key role in growing our school through membership sales, family engagement and team leadership. You'll lead a team that creates WOW experiences for families while helping them achieve their swimmer's goals. This role combines leadership and operations with driving enrollments, building relationships and creating a positive member experience that keeps families engaged through every stage of their Goldfish journey.

Job Responsibility

  • Direct and control daily operations to ensure the school is running according to Goldfish Swim School’s standard operating procedures
  • Develop and coach a team that confidently engages students and families, identifies needs and creates positive experiences that maintain memberships throughout the year
  • Foster a positive team culture by providing coaching, clear communication, accountability and support, creating a workplace that provides fundamental job and life skills for those looking to expand their careers
  • Drive membership growth by leading enrollment efforts and maintaining focus on monthly, quarterly and annual sales goals
  • Monitor and manage team members overseeing sales pipelines, lead activity, conversion rates and retention opportunities to maximize growth
  • Gain high level competency in class bookings, scheduling, reporting and administrative functions as well as the Goldfish Swim School curriculum, swim lesson quality standards and safety standards
  • Create and implement a plan of action when quarterly and annual goals are off track

Requirements

  • 2-4+ years of experience in sales, membership sales, CRM systems, lead management or customer follow-up
  • Schedule availability that includes some weekday evenings (until 8:30pm) and at least one weekend (Saturday or Sunday) shift per workweek and the ability to work the same scheduled days every week
  • Must be able to pass a basic swim test (50 yards) to become Lifeguard CPR & AED certified

What we offer

  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance
  • Wellness resources
  • Medical
  • 401k program with employer matching
  • Paid Holidays
  • Paid Time Off
  • Vacation Days
  • Paid training and lifeguard certification
  • Free swim lessons for children and siblings
  • Culture driven company who practices our core values

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Membership Sales & Services Manager

8 matching positions

Membership Sales Manager

We are seeking a proactive and dynamic Membership Sales Manager to join our team...
Location
Location
United Kingdom , Bournemouth
Salary
Salary:
28000.00 - 35000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in a related field (business, hospitality management, public relations or sales etc) is desirable
  • Experience in sales management
  • Ability to exemplify exceptional service standards and exceed guest expectations
  • Strong communication skills
  • An excellent standard of presentation is essential.
Job Responsibility
Job Responsibility
  • Recruit, train and lead a team of Membership Advisors
  • Drive sales and membership growth through various channels including phone calls, emails, and social media
  • Manage the sales process from lead generation to follow-up
  • Ensure potential members understand the benefits and costs of joining
  • Work closely with the Event Sales Manager to maintain the Club’s calendar and promote local sales initiatives
  • Take on Duty Manager shifts to ensure smooth daily operations and provide leadership.
What we offer
What we offer
  • Complimentary access to our health club, group exercise classes, and golf facilities
  • Bonus holiday days to reward long tenure
  • Wedding Day off (conditions apply)
  • Birthday Day off (conditions apply)
  • Paid Volunteer Day to support causes you're passionate about (available after one year’s service)
  • 70% off meals while on duty and 25% off when off-duty
  • 25% off retail
  • 25% off spa treatments (if booked and taken on the day)
  • Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract)
  • Access to our Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Membership Sales Manager

We are seeking a proactive and dynamic Membership Sales Manager to join our team...
Location
Location
United Kingdom , Warwick
Salary
Salary:
30000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree in a related field (business, hospitality management, public relations or sales etc) is desirable
  • Experience in sales management
  • Ability to exemplify exceptional service standards and exceed guest expectations
  • Strong communication skills
  • An excellent standard of presentation is essential
Job Responsibility
Job Responsibility
  • Recruit, train and lead a team of Membership Advisors
  • Drive sales and membership growth through various channels including phone calls, emails, and social media
  • Manage the sales process from lead generation to follow-up
  • Ensure potential members understand the benefits and costs of joining
  • Work closely with the Event Sales Manager to help maintain the Club’s calendar and promote local sales initiatives
  • Take on Duty Manager shifts, ensuring smooth daily operations and providing leadership when needed
What we offer
What we offer
  • Complimentary access to our health club, group exercise classes, and golf facilities
  • Bonus holiday days to reward long tenure
  • Wedding Day off (conditions apply)
  • Birthday Day off (conditions apply)
  • A paid Volunteer Day to support causes you're passionate about (available after one year’s service)
  • 70% off meals while on duty and 25% off when off-duty
  • 25% off retail
  • 25% off spa treatments (if booked and taken on the day)
  • Discounted membership for a friend or family member (available after probation and on a minimum 16 hours per week contract)
  • Access to our Employee Assistance Programme
  • Fulltime
Read More
Arrow Right

Pre-Sales Membership Manager

Success Tutoring is one of the fastest-growing education franchises in Australia...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
successtutoring.com.au Logo
Success Tutoring
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience running gym pre-sales campaigns (non-negotiable)
  • Strong track record selling membership-based services
  • Confident closer with excellent communication skills
  • Experience training or coaching others in sales
  • Ability to work in fast-paced, target-driven environments
Job Responsibility
Job Responsibility
  • Sell foundation memberships during pre-sales campaigns for new Success Tutoring centres
  • Drive urgency and excitement leading up to centre openings
  • Consistently hit and exceed pre-sales membership targets
  • Create, refine, and optimise pre-sales scripts (calls, walk-ins, follow-ups, objections)
  • Run training sessions for centre managers and team members on how to execute successful pre-sales
  • Build repeatable pre-sales frameworks that can be rolled out nationally and internationally
  • Coach and mentor centre teams on: Selling memberships confidently, Handling objections, Booking appointments and closing sales
  • Provide feedback, role-plays, and performance improvement guidance
  • Lift the overall sales capability of the network
What we offer
What we offer
  • Competitive casual hourly rate
  • Performance incentives / commissions tied to pre-sales results
  • Growth opportunities as the business expands nationally and globally
  • Work with a high-growth, purpose-driven brand
  • Play a key role in launching new centres
  • Develop leadership, training, and sales mastery
  • Clear career progression in a rapidly scaling organisation
Read More
Arrow Right

Membership Sales & Marketing Manager

This position is responsible for the development and implementation of sales and...
Location
Location
United States , McHenry
Salary
Salary:
60000.00 - 80000.00 USD / Year
kempersports.com Logo
KemperSports
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BA or BS degree preferred
  • 5 years applicable marketing, sales, and management experience, preferably in the golf industry
  • Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management, marketing, sales, public relations and community relations
  • Demonstrated quality written, verbal, and interpersonal communication skills
  • Ability to analyze and solve problems
  • efficiently handle multiple duties under pressure with minimal supervision
  • work flexible hours as required including nights/weekends
  • Positive attitude, professional manner and appearance in all situations
Job Responsibility
Job Responsibility
  • Develop and implement sales, marketing and public relations plans and strategies that serve to increase membership sales, promote a positive Company image, and maximize revenues according to overall fiscal and operational budgeted goals
  • Monitor facility activities and make recommendations to improve customer service and/or operational efficiencies
  • Represent the Company in meetings and/or presentations with various clients, municipalities, and other outside agencies regarding the marketing related membership plans and strategies
  • Review and analyze internal and external market information, which reflects customer purchase, usage, and satisfaction with Company products and services
  • Monitor and track results of marketing and sales efforts, analyze budget variances and recommend revised action plans to achieve budgeted goals
  • Maintain knowledge of current and projected industry developments through continuous attention to marketing and golf industry periodicals and participation in relevant trade organizations
  • Assure the efficient and timely submission of all required operational, financial, budgetary and related marketing and sales reports
  • Cross train other key staff members regarding the general sales process and important components as appropriate to facilitate the overall success of the team
  • Perform other duties as appropriate
What we offer
What we offer
  • Commission
  • Bonus Potential
  • Fulltime
Read More
Arrow Right

Manager / Senior Manager - Financial Services Consulting - Information Technology

Location
Location
Hong Kong , Hong Kong
Salary
Salary:
Not provided
Forvis Mazars
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • University degree majoring in Finance, Accounting, Business, Legal, Information Systems, Computer Science/ Engineering or related subjects
  • Minimum 4-5 years’ experience gained in professional services firms, commercial banks or other financial institute experience will be an advantage
  • Demonstrate good analytical, problem solving and presentation skills. Flexible, self-starter possessing intellectual curiosity. Effective time and project management with excellent interpersonal skills
  • Keen on career development on any of the following areas: financial services regulatory consulting, compliance, governance and internal controls, risk management, operational / technology risk management, business & system processes review, internal audit, cyber-security and business consulting
  • Interested in gaining experience in any of the following industries: Banking and capital markets (client on-boarding / KYC / AML / investment product suitability and other regulatory compliance, front office activities in products / sales channels, middle and/or back office control, operational / technology risk management – commercial banking, private banking, investment banking)
  • Asset management (distribution channels, controls and processes – prime brokerage, fund administration, fund management (retail, institutional, and/or real estate / private equity, etc.))
  • Digital asset management/ trading (Cybersecurity, custodian management, licensing requirements)
  • Insurance (underwriting, claims, reserving, Solvency II, policy administration systems – general or life insurance)
  • Payment industry (Cybersecurity, settlement and clearing)
  • Ability to identify and assess business process controls and linkage to IT systems
Job Responsibility
Job Responsibility
  • Lead a client-centric advisory team in financial services industry
  • Support the development on consulting engagement plans and project approaches, analyse client’s current business processes and understanding the risk management environment for financial institutions
  • Support the planning, execution and delivery of consulting engagements covering regulatory, operational and IT advisory with FS clients in areas such as client onboarding, KYC, AML, system architecture/ pre- or post-implementation, reviews
  • IT regulatory & licensing reviews (e.g. cybersecurity requirements on C-RAF and iCAST requirements, IS guideline, MCRA membership application, etc.)
  • Utilise your skills in the areas of structured problem solving, business analysis, analytics, design thinking and lean process improvement to help our FS clients drive profitability and performance through their business operations
  • Use of technology and data including FinTech/ RegTech/ InsuTech innovation with respect to financial institutions to promote innovation and achieve regulatory compliance
  • Support change management including the revision or formulation of new policies, systems and controls aligned with regulatory requirements and regulators’ expectations
  • Plan, execute and communicate with engagement stakeholders of the financial institutions
  • Identify current and emerging trends of regulatory requirements for the financial services sector in Hong Kong, Singapore, Mainland China and other Asian markets and global regulatory expectations
What we offer
What we offer
  • medical and dental insurance
  • life insurance
  • a 5-day working week
  • discretionary performance bonus
  • birthday leave
  • marriage leave
  • Fulltime
Read More
Arrow Right
New

Membership Sales Associate

We are looking for a Membership Sales Associate to support a non-profit organiza...
Location
Location
United States , Boston
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a customer service, call center, or member support environment
  • Ability to handle a high volume of inbound calls while maintaining professionalism and attention to detail
  • Strong verbal communication skills and a customer-focused approach to problem solving
  • Experience entering orders, applications, or customer information accurately into internal systems
  • Comfortable making outbound calls for follow-up, outreach, or service support purposes
  • Strong organizational skills with the ability to manage multiple inquiries and tasks efficiently
Job Responsibility
Job Responsibility
  • Respond to incoming calls and messages from prospective and current members, providing helpful and detail-focused support
  • Assist individuals with membership questions, program details, and service-related concerns in a timely manner
  • Complete order and enrollment information with accuracy, ensuring records are entered correctly and kept up to date
  • Make outbound calls as needed to follow up on inquiries, confirm details, or support membership sales efforts
  • Document customer interactions clearly and maintain organized account notes for future reference
  • Resolve routine issues efficiently and escalate more complex concerns to the appropriate team when necessary
  • Support daily call center activities while maintaining a courteous, solutions-focused approach in every interaction
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
Read More
Arrow Right

Membership Sales Specialist

Goldfish Swim School is seeking a dedicated Sales Center Representative to join ...
Location
Location
United States , New Rochelle
Salary
Salary:
17.00 - 20.00 USD / Hour
goldfishswimschool.com Logo
Goldfish Swim School
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven sales experience, ideally in a membership-driven environment
  • Excellent communication skills, both written and verbal, with a professional and personable demeanor
  • Highly organized with strong time-management skills to handle multiple tasks effectively
  • Proficiency with CRM tools and digital communication platforms
  • Self-motivated and goal-oriented, with a passion for achieving results
  • Familiarity with customer service in a family-focused setting is a plus
Job Responsibility
Job Responsibility
  • Inbound & Outbound Communication: Respond promptly and professionally to phone calls, text messages, and online inquiries
  • Lead Conversion: Convert inquiries and trial lessons into memberships by effectively communicating the value of our swim programs
  • Follow-Up: Maintain consistent follow-up with leads to ensure high conversion rates
  • Regional Coordination: Manage and track leads across three locations: New Rochelle, Yorktown Heights, and Yonkers
  • CRM Management: Accurately record all interactions and progress in the CRM system
  • Sales Performance: Meet and exceed individual and team sales goals
What we offer
What we offer
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Opportunity for advancement
  • Opportunities for career growth within a supportive team environment
  • A chance to make a difference by helping families prioritize water safety and fun
  • Employee perks, including discounts on swim lessons and Goldfish merchandise
  • Paid Training
  • Flexible Schedules
  • Parttime
Read More
Arrow Right

Membership Sales Advisor

Location
Location
United Kingdom , Colchester
Salary
Salary:
16337.94 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Customer service experience required
  • Sales experience desirable but not essential
Job Responsibility
Job Responsibility
  • Provide valuable information about the Club’s facilities, membership packages and pricing
  • Manage the sales process from initial lead generation to successful outreach
  • Handle telephone and web inquiries
  • Conduct orientation programmes for new members
  • Provide tours for potential members
  • Ensure all membership applications are completed accurately
  • Cross-sell, upsell, and contribute to the achievement of monthly lead generation targets
  • Maintain membership database
  • Encourage referrals from existing members
  • Ensure all procedures for processing applications are followed
What we offer
What we offer
  • Complimentary access to health club, group exercise classes, and discounted golf facilities
  • Bonus holiday days to reward long tenure
  • Wedding Day off
  • Birthday Day off
  • Paid Volunteer Day
  • 70% off meals while on duty and 25% off when off-duty
  • 25% off retail
  • 25% off spa treatments
  • Discounted membership for a friend or family member
  • Access to Employee Assistance Programme
  • Fulltime
Read More
Arrow Right